Mar 2021 – Present · 5 yrs · Copenhagen, Capital Region, Denmark

• Today's world is changing faster than we think. Socially, with people's attention splintered over half dozen devices, and with the speed of life increasing, the attention of customers is growing more and more scarce.
• Getting customer attention and providing proper customer service are the biggest concerns for each and every business across the globe, yet from enterprises to SMBs - everyone struggles in here. Each year, several global studies highlight the ever increasing gap with an uprising trend of lesser customer loyalty.
• To solve them, Marvin XR has brought a solution to cater the next generation customer experience for business using Web based Augmented Reality. A unique combination of business values and technologies, built in cloud with strong focus on enterprise grade security.
• With my close to decade long customer management experience, I offer insights about how the solution can fit and provide value propositions to business - get customers undivided focus, increase satisfaction level, reducing marketing & operational cost and increasing the pace of business.

Oct 2020 – Apr 2023 · 2 yrs 6 mos · Copenhagen, Capital Region, Denmark

• Working with the customer is always the nicest experience and I enjoy it throghout my career.
• At NNIT, with the future optimized IT business force and being the top IT player across Denmark, my role is to align with one of the biggest business customers of the country, provide the best solutions and strategies, understanding their business pain points and turning them into a marginal solution to improvise their business.
• This strengthens customer relationship with NNIT, resulting into happy customers and in turn making NNIT into a great company to be trusted around with open and honest principles.

Oct 2018 – Sep 2020 · 1 yr 11 mos · Copenhagen Area, Capital Region, Denmark

• Seasoned Enterprise Architect, focusing primarliy towards government, ministry and big enterprise customers, mostly in UK and across EU with HCP solution that offers a unique value proposition.
• EveryonePrint offers a unique SaaS platform for enterprise grade print fleet management in cloud. The innovation and robustness of the product helps solving print related IT infrastructure pains for numerous big brands and organizations across the world.
• I offer Hybrid Cloud Solution to government, enterprises and big organizations from pre-sales pitching to C-level executives and IT directors, delivering presentations, business and architecture analysis and developing adept solution, managing customers from end to end until the deal gets closed, interacting with business and IT all along the way to fulfil the delivery.
• Also I use to train our business partners across EU about product value propositions on a regular basis to level them up for business and earn their trust for stronger partnership.

Jan 2016 – Sep 2018 · 2 yrs 8 mos

• Proficient working as Infrastructure Project Implementor & Techno-Functional Project Management aligned with IT IS Transformation, Infrastructure architecture, DevOps culture, Artificial Intelligence and Chatbot designing.
• Define, design and provide solution for application and infrastructure architecture suitable with current need and future enhancement and improvement
• Hands on field work experience in project & operation in Web server, Application server, Middleware, Database, DNS, virtualization, Linux & Windows & Automation
• Familiar with Cloud computation (Heroku, AWS, Oracle), Python, Ansible, Jenkins, Docker, Nagios
• High energy level, good team member as well leading when necessary, strong communication skill

Jul 2013 – Dec 2015 · 2 yrs 5 mos

• Experienced in Middleware products (Oracle FMW, Tomcat, Apache, Red Hat JBoss, IBM MQ) installation, configuration, clustering, deployment, patching, troubleshooting RCA & administration.
• Proficient working experience in Windows & Red Hat Linux.
• Experience in writing Shell Scripts, WLST, PHP scripts for automation, troubleshooting and tool development.
• Leading a team of 10 members.
• |•| Achievements:
• "AndroLogic"- innovative Oracle Weblogic Server Monitoring Android App
• Available in Google Play Store over 192 countries:
• https://play.google.com/store/apps/details?id=com.swap.andrologic&hl=en
• Developed Command Center App Monitoring Dashboard:
• https://youtu.be/mi8iRlgNDE8
• Developed Certificate Management Dashboard:
• https://youtu.be/mEYDrPMF-ck
• WebLogic deployment automation tool development based on Linux environment
• |•| Certification:
• 1. Oracle Weblogic 12C Implementation Certified

Jul 2010 – Jun 2013 · 2 yrs 11 mos

• I worked as software developer. Experienced in requirement analysis, design, develop, deploy applications. Familiar with SLA based troubleshooting.
• Job role with related technologies:
• 1. Application development for Project Management and Customer Satisfaction related applications.
• 2. Leading a team of 3 people to deliver applications in Waterfall methodology.
• 3. Used to work in Core Java, J2EE, CSS, Java Script, JQuery, Android, HTML5, Primefaces etc
• |•| Achievements:
• Designed, developed and published - "In Time SMS"- Free Event Reminder & Automatic SMS sending Android app - available in Google Play Store over 192 countries
• https://play.google.com/store/apps/details?id=com.in.time.sms&hl=en