Mar 2023 – Nov 2024 · 1 yr 8 mos · Cambridge, Massachusetts, United States · Remote

• As an experienced IT Recruitment Lead, I specialize in identifying, engaging, and securing top technical talent to drive innovation and success within dynamic organizations. With a proven track record in developing strategic recruiting plans, I excel at understanding complex technical requirements and aligning them with organizational goals. My expertise spans the entire recruitment lifecycle, from proactive sourcing and outreach to candidate assessment and onboarding.
• I leverage a deep understanding of the IT landscape and advanced sourcing techniques to build robust talent pipelines and ensure a seamless hiring experience for both candidates and hiring managers. My collaborative approach with stakeholders ensures that we attract and retain the best professionals in the industry, fostering a culture of excellence and continuous growth.
• Proficient in utilizing advanced sourcing techniques, including Boolean and X-ray searches, to identify qualified candidates.
• Skilled in conducting thorough candidate assessments to evaluate technical skills, cultural fit, and career aspirations.
• Strong collaboration with IT leaders and hiring managers to define job requirements and create effective interview processes.
• Adept at building and maintaining a robust pipeline of qualified candidates for current and future IT roles.
• Committed to providing an exceptional candidate experience throughout the recruitment process.

Feb 2023 – Apr 2023 · 2 mos · Cambridge, Massachusetts, United States · Remote

Feb 2022 – Feb 2023 · 1 yr · San Francisco, California, United States

• RocketPower provides talent solutions to rapidly scaling companies that are disrupting industries and literally changing the world. RocketPower provides recruiting, staffing, and flexible outsourcing solutions to solve your critical talent challenges.
• In charge of Full-Cycle Recruiting from sourcing/pipelining to screenings a following up along through the selection process. Experienced in following indsutries: Healthcare, Beauty and Wellness, FinTech, Web3/Blockchain, among others.
• Hiring professionals from the Software Development world, Jr., Mid and Senior Engineers, Engineering Managers, QA Engineers, Mobile Developers, Blockchain Developers and other variety of roles.
• We believe: People. Power. Business.

May 2019 – Dec 2021 · 2 yrs 7 mos · Managua, Managua, Nicaragua

• Managing 20+ people that were working as Customer Service Representatives.
• Driving performance with KPIs driven approach.
• Working on process improvements applying Lean Six Sigma strategies. DMAIC.
• Coaching areas of opportunity and creating GROW based Coaching Plans with S.M.A.R.T approach.

Oct 2018 – May 2019 · 7 mos · Managua, Managua, Nicaragua

• Working alongside with Operations department in order to improve processes and:
• Make sure front-liners have all the required tools up and running properly.
• Prepare and deliver presentations to cover product/processes updates.
• Provide feedback to stakeholders in order to have visibility about the strengths and weaknesses front-liners may have and work on how to solve the with an Analytical approach.
• Coach front-liners in order for them to self-discover whether they have something to work on or not when it comes to their daily duties.

Jul 2017 – Oct 2018 · 1 yr 3 mos · Managua, Managua, Nicaragua

• Addressing technical issues with a systematic approach for multi-platform devices in USA and LATAM through a Contact Center.