H

Harsha Patel

QA Manager

India12 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over 13 years of experience in QA and Test Management.
  • Expertise in Salesforce and Veeva CRM products.
  • Published author with multiple novels available online.
Stackforce AI infers this person is a Salesforce and QA expert in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Test ManagementSalesforce.com AdministrationSalesforce Commerce CloudFunctional TestingSalesforce CpqVeeva CrmSalesforceMs Dynamics Crm

Other Skills

JIRAConfluenceGitHub Co-PilotAzure DevOps ALMSharepointSoapUIPuttyQTP/UFTALMRallyTest PlanningRisk ManagementSalesforce Business AnalystSalesforce LightningSalesforce Sales Cloud

About

IT professional with 13.6 years of STLC processes and Test Management experience in domains like Life Science, Hospitality, Automobile, Banking & Telecom. Skilled in CRM products - Salesforce, Veeva, MS Dynamics. - Functional, Integration Testing - Device Testing - Requirement Analysis - Test Design & Execution - Handling Defect Cycle - Team Management, Status Reporting - Risk Analysis and Mitigation Planning - Project Estimations, RFPs, Resourcing - Implementing Best Practice, Innovations CRM experience: Salesforce.com (SFDC) - CPQ, Sales, Service, Commerce, Veeva CRM, MS Dynamics CRM 2011 & 2015. Tools used: Azure DevOps (ADO) ALM, JIRA, Jetstream, Workbench, Data Loader, Data Import Wizard, SharePoint, Application Life Cycle Management (ALM), JAMA, Unified Functional Test (UFT), Oracle SQL Developer, SoapUI, Putty. - Acknowledgements: #CognizantCheers 2021 - Working as One, CRM PKG QEA Pride - Q3,2017, TCS Gems for contribution to continuous learning process. - Author of the novels ‘Millennial Meera’, ‘Hostel’s Best Buddies’ & novella ‘Miracles of the Shoe House’ available on Amazon, Flipkart, NotionPress, Google Books & Kobo.

Experience

Infobeans

QA Manager

Nov 2024 – Present · 1 yr 4 mos

  • QA Manager: Salesforce; Tools: JIRA, Confluence, GitHub Co-Pilot
JIRAConfluenceGitHub Co-PilotTest ManagementSalesforce.com Administration

Pwc

2 roles

Manager

Jul 2023 – Sep 2024 · 1 yr 2 mos

  • Functional QA Manager: Salesforce Commerce Cloud, Salesforce CPQ; Tools: Azure DevOps ALM, JIRA
Azure DevOps ALMJIRASalesforce Commerce CloudFunctional Testing

Senior Associate

Aug 2021 – Jul 2023 · 1 yr 11 mos

  • Functional QA Lead: Mobile applications, Salesforce CPQ; Tools: JIRA
JIRASalesforce CPQFunctional Testing

Cognizant

2 roles

Senior Associate - Projects

Jan 2021 – Jul 2021 · 6 mos

  • Functional QA Lead: Salesforce, Veeva CRM, Veeva Promo-mats; Tools: Sharepoint
SharepointVeeva CRMSalesforce

Associate - Projects

Jan 2017 – Dec 2020 · 3 yrs 11 mos

  • Functional QA Lead: Salesforce, Veeva CRM
Veeva CRMSalesforce

Tata consultancy services

3 roles

IT Analyst

Oct 2016 – Dec 2016 · 2 mos

  • Functional QA: MS Dynamics CRM 2011, 2015
MS Dynamics CRM

System Engineer

Promoted

Aug 2014 – Sep 2016 · 2 yrs 1 mo

  • Functional QA: MS Dynamics CRM 2011
MS Dynamics CRM

ASE

Aug 2012 – Jul 2014 · 1 yr 11 mos

  • Functional QA: UI applications; Tools: SoapUI, Putty, QTP/UFT, ALM, Rally
SoapUIPuttyQTP/UFTALMRallyFunctional Testing

Education

SRM IST Chennai

Bachelor of Technology (B.Tech.) — Instrumentation and Control Engineering

Jan 2008 – Jan 2012

Guru Nanak Hr. Sec. School, Ranchi, Jharkhand

High School — PCMC

Jan 2005 – Jan 2007

St. Francis School, Jasidih, Jharkhand

High School (10th Board) — PCMC

Jan 1992 – Jan 2005

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