Nov 2020 – Apr 2023 · 2 yrs 5 mos · Pune, Maharashtra, India · On-site

• Expertised in learning enterprise systems, in the domain of Telecom at Verizon. At various times, I oversaw deliveries and collaborated with product managers and business analysts. Collaboration with the engineering teams allowed me to gain a deeper understanding of back-end systems.
• Also engaged in data-driven design methodologies along with product strategy. Was responsible for experience overhaul with new brand guidelines and enhancement of system architecture.

Mar 2018 – Nov 2020 · 2 yrs 8 mos · Pune, Maharashtra, India · On-site

• Expertised in working with enterprise systems, in the domain of Telecom at Amdocs. Worked closely with Product owners and developers to deliver system modules. Learnt about back end systems for enterprise softwares in collaboration with the product and development teams. Key responsibilities were to own design experience, present them to stakeholders, report bugs in developed designs and was in charge of design enhancements. I was also tasked with onboarding new colleagues at times leading deliveries with junior designers.

Mar 2017 – Oct 2017 · 7 mos · Guwāhāti Area, India

• Was a key member in charge for design research and ecosystem design for Washerfolk (Dhobis) of Guwahati. We conducted concept generation hackathons 3d modelling & printing to manufacturing prototypes for testing.

May 2016 – Jan 2017 · 8 mos · Ahmedabad, Gujarat, India · On-site

• As an amateur UX designer I learnt about complex b2b systems, how to conduct domain research and competition analysis, was involved in UXD and UCD practices in domains of B2B Healthcare systems and app design.
• My work entailed learning and understanding the systems, breaking them down into individual workflows through system maps, Information design and system enhancements.

Nov 2015 – May 2016 · 6 mos · Ahmedabad Area, India

Oct 2014 – Nov 2015 · 1 yr 1 mo · Guwahati Area, India

• As a researcher I led research in the accessibility domain. Primarily working for innovation with design for children on the Autistic spectrum, differently abled citizens and the elderly. The entire endeavour was in collaboration with Samsung. I led ideation, ecosystem design(mobile and wearable platform), brainstorming: accessibility in phone(enhancing user experience in mobile phones for people with different abilities).
• The second project I was involved with was in collaboration with Nokia. I made explorations with shape changing interfaces, natural gestures and use case prototyping(working and non working/demo).

Aug 2011 – Oct 2011 · 2 mos · Hyderabad Area, India · On-site

• This experience was with one of the first companies that manufactured sliding door wardrobes. Worked at their HQ with experience in manufacturing. As a part of my responsibilities, I would visit clients to get measurements, process it in the proprietary software to create wardrobe design options.