Divyendu Ubana — Product Manager

I am an accomplished professional with over 13 years of diverse experience in product management within the BFSI industry, showcasing a proven ability to bridge technical and functional domains to deliver high-impact solutions that align with business objectives. Currently, I serve as a Senior Product Manager at Kotak Mahindra Group, where I lead a dedicated team focused on enhancing banking products and services to drive innovation and improve customer experience. My expertise in product lifecycle management, market analysis, and user experience design allows me to effectively translate business needs into actionable product strategies that enhance user satisfaction and drive growth. One of my notable achievements includes directing a successful digital account opening project that resulted in a substantial increase in conversion rates and customer satisfaction, reinforcing the organization’s commitment to digital transformation. I have facilitated effective collaboration across diverse teams, ensuring alignment and synergy in project execution, which has been crucial for achieving organizational objectives and delivering high-quality products. My comprehensive knowledge of regulatory compliance and risk management ensures that all product initiatives adhere to local and global standards, safeguarding the organization’s integrity. I have successfully managed the launch of a new application, significantly boosting user engagement and driving revenue growth through enhanced functionality and user experience. Utilizing data analytics to guide product decisions, I ensure that user feedback and market trends are seamlessly integrated into development processes for continuous improvement. My efforts to streamline operations have resulted in monthly cost savings of ₹3 lakhs by eliminating redundant franking and notarization processes. Additionally, I executed the launch of an innovative digital account opening platform, which reduced processing times and improved customer acquisition rates through an optimized user journey. Recognized for my outstanding leadership capabilities, I foster a culture of innovation and collaboration within my team, driving project success and enhancing team morale.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on digital transformation and user experience.

Location: Gurugram, Haryana, India

Experience: 14 yrs 6 mos

Skills

Product Management
Agile Methodologies
Product Development
Project Management
Risk Management

Career Highlights

Led successful digital transformation initiatives.
Achieved significant cost savings through process optimization.
Recognized for outstanding leadership and team collaboration.

Work Experience

Kotak Mahindra

Senior Product Manager (5 yrs)

YES BANK

Product Manager (5 yrs 10 mos)

ICICI Bank

Deputy Manager (3 yrs 7 mos)

Education

Pgdm at Sinhgad Institute Of Management

Post Graduation in Foreign Trade at Sinhgad Institute Of Management

Economics at St. Paul's Senior Secondary School

Divyendu Ubana

Product Manager

Gurugram, Haryana, India14 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led successful digital transformation initiatives.
Achieved significant cost savings through process optimization.
Recognized for outstanding leadership and team collaboration.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on digital transformation and user experience.

Contact

Skills

Core Skills

Product ManagementAgile MethodologiesProduct DevelopmentProject ManagementRisk Management

Other Skills

Data AnalysisAgile LeadershipPeople ManagementTalent ManagementZoho ProjectsOrganizational LeadershipStakeholder ManagementManagementCross-functional Team LeadershipStrategic PlanningEquity ResearchBankingMISTeam ManagementBusiness Development

About

Experience

Kotak mahindra

Senior Product Manager

Mar 2021 – Present · 5 yrs · Mumbai, Maharashtra, India · On-site

Responsibilities:
 Managing Team: Leading a high-performing team of 9 professionals, fostering a
collaborative environment that encourages innovation, accountability, and continuous
improvement.
 Managing Budgets: Strategically managing project budgets to maximize resource
efficiency and ensure successful project completion within financial constraints,
consistently delivering value to the organization.
 Collaborating Cross-Functionally: Partnering effectively with diverse teams, including
technology, design, risk, legal & compliance, and marketing, to ensure the timely and
seamless delivery of products that align with market demands and adhere to
regulatory requirements.
 Assessing Business Needs: Conducting comprehensive assessments to identify
critical business needs and gaps, translating insights into actionable plans that inform
product development and strategic initiatives.
 Ensuring Compliance and Risk Management: Ensuring rigorous compliance with
local and global regulations, obtaining necessary approvals, and implementing risk
mitigation strategies to safeguard project integrity and security

Agile MethodologiesProduct Management

Yes bank

Product Manager

Apr 2015 – Feb 2021 · 5 yrs 10 mos · Gurgaon, Haryana, India · On-site

Responsibilities:
 Core Banking Implementation: Led consultancy and implementation of core banking
products, translating requirements into functional specs, while conducting training
sessions for users.
 Agile Leadership: Acted as Scrum Master, promoting agile methodologies and
collaborating with cross-functional teams to enhance Flexcube modules.
 Market Growth: Conducted market analysis that drove new product features,
resulting in an increase in market share and improved user training programs,
boosting satisfaction.
 Operational Efficiency: Streamlined processes to reduce turnaround times for
enhancements, earning recognition and a promotion from Process Associate to
Product Manager.

Project ManagementProduct DevelopmentProduct Management

Icici bank

Deputy Manager

Sep 2011 – Apr 2015 · 3 yrs 7 mos · Gurugram, Haryana, India · On-site

Responsibilities:
 Digital Account Opening Management: Managed digital account opening processes
and risk profiling for the wealth and asset management division, ensuring
compliance with regulatory standards.
 Retail Banking Operations Oversight: Oversaw retail banking operations and branch
functions, implementing strategies to enhance market penetration and improve
customer satisfaction.
 Streamlined Processes: Achieved a reduction in processing time for digital account
openings, significantly enhancing the customer experience.
 Risk Management Enhancement: Developed protocols that ensured compliance with
regulatory standards, reducing operational risks.