May 2025 – Sep 2025 · 4 mos · Bengaluru, Karnataka, India · On-site

Jul 2020 – May 2025 · 4 yrs 10 mos · Bengaluru, Karnataka, India · Hybrid

• Team Leadership: Built and led a high-performing team of 25+. Provide guidance, mentoring, and professional development opportunities to team members. Foster a collaborative and results-oriented culture within the Growth function of the region/territory.
• Responsible for strategic direction and tactical implementation of Go to Market Plans, Territory Planning, Resource Management, ARR, NRR, NPS and P&L management for the Commercial & Mid-Enterprises Globally.
• Revenue Generation: Collaborate with the sales and marketing teams to drive revenue growth. Monitor key performance indicators (KPIs), such as customer acquisition, retention rates, and upsell opportunities, to ensure revenue targets are met or exceeded.
• Performance Measurement: Establish key Sales metrics and performance indicators to assess the Regions & Territory's health. Track and report on sales forecasts, financial results, including revenue, expenses, Gross Margins and profitability, to the executive team and stakeholders.
• Cross-functional Collaboration: Work closely with cross-functional teams, including sales, marketing, product development, Support and operations, to align goals with overall business objectives. Provide insights and recommendations to support strategic decision-making processes.

Apr 2018 – Jul 2020 · 2 yrs 3 mos

• Lead co‐selling with partners globally to close sales opportunities and interact with direct sales on the Partner engagement model.
• Enable partners and motivate through technical / solution training, product and solution reviews plus programs to support the needs.
• Conduct Ongoing solution/portfolio updates on a regular cadence. Own the alliance partner engagements, establish monthly/quarterly business reviews to achieve the mutual objectives established.
• Build the programs required to execute the mutual plans & develop a communications program to share important company news, product updates, joint marketing opportunities on a regular cadence. Accountable for resolving partnering issues and escalations.
• Support key industry events as needed in support of partners. Activities at events may include hosting / executing workshops, event speaking engagements, partner summits and other key field events.

Oct 2012 – Apr 2018 · 5 yrs 6 mos

• Spearheaded GTM planning and quarterly strategy sessions with regional sales heads, product, and marketing teams.
• Built and led a high-performing sales force of over 20 associates, driving global opportunity generation.
• Developed and implemented a comprehensive training program for new hires, enhancing team effectiveness.
• Collaborated with marketing to optimize strategic initiatives, resulting in improved sales funnel efficiency.

Nov 2011 – Oct 2012 · 11 mos · Bengaluru, Karnataka, India

• Identified and pursued valuable business opportunities to generate new company revenue and improve
• bottom line profit.
• Created reports and presentations detailing business development activities.
• Ensured that client inquiries were handled professionally and efficiently
• Devise effective marketing, sales and other promotional initiatives.
• Collaborate with company departments to develop new strategies to capitalize on emerging customer
• and market trends.
• Participated and actively engaged in strategy meetings with other shareholders.
• Developed and promoted successful company sales and account management personnel into leadership
• positions to drive company growth.
• Collaborated with peers in other company departments including marketing and sales.

Dec 2007 – Nov 2011 · 3 yrs 11 mos · Bengaluru, Karnataka, India

• Was part of the co-founding team and was primarily responsible to drive the company’s achievement of its customer acquisition and revenue & oversee the hiring and development of a (global) sales organization, appropriate for the company’s maturity & size and also maintain key customer relationships and develops and implements strategies for expanding the company’s customer base.
• Ensured that clients received outstanding service to not only maintain but to extend relationships for
• future business opportunities.
• Interacted with clients on a regular basis to quickly alleviate issues and provide project updates.
• Mentored the departmental team, which boosted efficiency, success and morale among employees.
• Continually improved knowledge, skills and performance based on feedback and self-identified
• professional developmental needs.
• Led the planning and achievement of goals and objectives consistent with the company mission and
• philosophy.
• Listened attentively to client feedback and worked with service delivery team to introduce revolutionary
• service expected to generate $500k in revenues within 18 months. Built a stream of recurring revenues in a span of 24 months with a large pool of clients from emerging markets.
• Planned and led three training sessions to promote sales team professional development and sales goal
• reinforcement.
• Identified and pursued valuable business opportunities to generate new company revenue and improve
• bottom line profit.

Jan 2006 – Dec 2007 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Responsible for generating new accounts with respect to Tech Support. Specialized in Market Research,
• Prospecting companies and presenting Microland's services to various companies of different verticals.
• Work with the BU Heads in monitoring/ managing service delivery and ensuring target driven recurring/
• increasing business from the existing clients.
• Devised effective marketing, sales and other promotional initiatives.
• Created reports and presentations detailing business development activities.
• Collaborated with peers in other company departments including marketing and sales.
• Reached out to potential customers via telephone, email and in-person inquiries.

Jan 2004 – Dec 2005 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Responsible for U.S. Operations for all the B2C Projects. Handling a Team of 15 CSR's, responsible for their
• monthly targets. Co-ordinate with the Operations team and the client on the deliverable and set deadlines
• on achieving the same. Conduct team reviews -identify selective skill sets for new campaigns, coach and
• mentor the team.