Ganesh Kumar

Operations Associate

Madurai, Tamil Nadu, India6 yrs 9 mos experience

Key Highlights

Achieved 95-99% inventory accuracy
Streamlined inventory control processes
Led successful first-mile logistics operations

Stackforce AI infers this person is a logistics and operations management expert with a focus on B2B and B2C ecommerce.

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Skills

Core Skills

Inventory ControlWarehouse ManagementFirst Mile LogisticsTeam LeadershipHub OperationsWarehouse Operations

Other Skills

Warehouse Management SystemsMicrosoft ExcelPeople ManagementMid mile processLast mile planningRegional first mile operations controlManpower HandlingOperations ManagementTransportation PlanningZtpCommunication5G New Radio (NR)Transportation ManagementOperationsCross-functional Team Leadership

Experience

Paytm

Hub Manager - Inventory control

Sep 2025 – Present · 6 mos · Madurai · On-site

1. Inventory Management & Accuracy:-
Maintained inventory accuracy of 95–99% through regular cycle counts and reconciliation.
Implemented FEFO/FIFO methods to reduce material expiry and wastage.
Monitored stock variances and resolved discrepancies through root cause analysis.
2. Process Improvements:-
Streamlined inventory control processes, reducing stock discrepancies
Developed standard operating procedures (SOPs) for receiving, storage, and dispatch.
Implemented 5S methodology in the warehouse to improve efficiency and space utilization.
3. Coordination & Compliance
Coordinated with procurement, warehouse, and sales teams to maintain stock availability.
Ensured compliance with audit requirements and prepared reconciliation reports.
Supported year-end audits and provided accurate stock valuation

Inventory ControlWarehouse Management SystemsWarehouse Management

Dtdc express limited

Assistant Manager - First mile

Jan 2025 – May 2025 · 4 mos · Coimbatore, Tamil Nadu, India · On-site

Coordinated pickup times and locations with suppliers, managed order volumes, and optimized routes to maximize efficiency.
Tracked key performance indicators (KPIs) such as pickup times, delivery times,
cost per shipment, and service levels to identify areas for improvement and
implement corrective actions.
Analyzed and managed operational costs associated with first-mile logistics,
such as fuel, labor, and transportation fees, to achieve cost-efficiency goals.
Collaborated with internal teams like warehouse operations, customer service,
and sales to ensure smooth handoff of goods and address any customer
concerns related to first-mile operations.
Oversaw the training and development of first-mile drivers to maintain high
service standards and ensure proper handling of goods.
Identified and resolved operational issues that arose during the first-mile
delivery process, including addressing delays, damaged goods, or unexpected
challenges.
Managed overall ROTN first-mile metrics and operations for MY DTDC, B2B, B2C & Ecommerce

Team LeadershipMicrosoft ExcelFirst Mile Logistics

Flipkart

Team Lead - Last mile

Apr 2024 – Jun 2024 · 2 mos · Madurai, Tamil Nadu, India · On-site

Accountable for overall Hub Operations as per operational standards
Prepare the requisite business dashboard and duly report or review it with the hub team and Area Manager as required
Comply with 100% ZTP (Zero Tolerance Policy)
Budgeting and Accounting Cash and Hub impress /petty cash expenses as appropriate
Maintain the cost per shipment (CPS) as per the budget. Ensure Profitable operations
Fill gaps in employee headcount within turnaround time
Continuous improvement in reducing error rates in Operations Management
Ensure the safety of people, facilities, and shipments at all times

Team LeadershipPeople ManagementHub Operations

Blowhorn

Warehouse Incharge

Jul 2021 – Sep 2023 · 2 yrs 2 mos · On-site

Managed overall hub operations.
Oversaw the entire process of a shipment, from acquisition to delivery, processing daily inbound and outbound orders.
Defined high-level safety and quality standards/guidelines with 100% adherence (zero accidents).
Allocated vendor vehicles and delivery executives route-wise.
Tracked delivery agent performance in real-time to ensure all deliveries were completed as per plan

Team LeadershipMicrosoft ExcelWarehouse Management