Ganesh Kumar

Operations Associate

Madurai, Tamil Nadu, India6 yrs 9 mos experience

Key Highlights

  • Achieved 95-99% inventory accuracy
  • Streamlined inventory control processes
  • Led successful first-mile logistics operations
Stackforce AI infers this person is a logistics and operations management expert with a focus on B2B and B2C ecommerce.

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Skills

Core Skills

Inventory ControlWarehouse ManagementFirst Mile LogisticsTeam LeadershipHub OperationsWarehouse Operations

Other Skills

Warehouse Management SystemsMicrosoft ExcelPeople ManagementMid mile processLast mile planningRegional first mile operations controlManpower HandlingOperations ManagementTransportation PlanningZtpCommunication5G New Radio (NR)Transportation ManagementOperationsCross-functional Team Leadership

Experience

Paytm

Hub Manager - Inventory control

Sep 2025Present · 6 mos · Madurai · On-site

  • 1. Inventory Management & Accuracy:-
  • Maintained inventory accuracy of 95–99% through regular cycle counts and reconciliation.
  • Implemented FEFO/FIFO methods to reduce material expiry and wastage.
  • Monitored stock variances and resolved discrepancies through root cause analysis.
  • 2. Process Improvements:-
  • Streamlined inventory control processes, reducing stock discrepancies
  • Developed standard operating procedures (SOPs) for receiving, storage, and dispatch.
  • Implemented 5S methodology in the warehouse to improve efficiency and space utilization.
  • 3. Coordination & Compliance
  • Coordinated with procurement, warehouse, and sales teams to maintain stock availability.
  • Ensured compliance with audit requirements and prepared reconciliation reports.
  • Supported year-end audits and provided accurate stock valuation
Inventory ControlWarehouse Management SystemsWarehouse Management

Dtdc express limited

Assistant Manager - First mile

Jan 2025May 2025 · 4 mos · Coimbatore, Tamil Nadu, India · On-site

  • Coordinated pickup times and locations with suppliers, managed order volumes, and optimized routes to maximize efficiency.
  • Tracked key performance indicators (KPIs) such as pickup times, delivery times,
  • cost per shipment, and service levels to identify areas for improvement and
  • implement corrective actions.
  • Analyzed and managed operational costs associated with first-mile logistics,
  • such as fuel, labor, and transportation fees, to achieve cost-efficiency goals.
  • Collaborated with internal teams like warehouse operations, customer service,
  • and sales to ensure smooth handoff of goods and address any customer
  • concerns related to first-mile operations.
  • Oversaw the training and development of first-mile drivers to maintain high
  • service standards and ensure proper handling of goods.
  • Identified and resolved operational issues that arose during the first-mile
  • delivery process, including addressing delays, damaged goods, or unexpected
  • challenges.
  • Managed overall ROTN first-mile metrics and operations for MY DTDC, B2B, B2C & Ecommerce
Team LeadershipMicrosoft ExcelFirst Mile Logistics

Flipkart

Team Lead - Last mile

Apr 2024Jun 2024 · 2 mos · Madurai, Tamil Nadu, India · On-site

  • Accountable for overall Hub Operations as per operational standards
  • Prepare the requisite business dashboard and duly report or review it with the hub team and Area Manager as required
  • Comply with 100% ZTP (Zero Tolerance Policy)
  • Budgeting and Accounting Cash and Hub impress /petty cash expenses as appropriate
  • Maintain the cost per shipment (CPS) as per the budget. Ensure Profitable operations
  • Fill gaps in employee headcount within turnaround time
  • Continuous improvement in reducing error rates in Operations Management
  • Ensure the safety of people, facilities, and shipments at all times
Team LeadershipPeople ManagementHub Operations

Blowhorn

Warehouse Incharge

Jul 2021Sep 2023 · 2 yrs 2 mos · On-site

  • Managed overall hub operations.
  • Oversaw the entire process of a shipment, from acquisition to delivery, processing daily inbound and outbound orders.
  • Defined high-level safety and quality standards/guidelines with 100% adherence (zero accidents).
  • Allocated vendor vehicles and delivery executives route-wise.
  • Tracked delivery agent performance in real-time to ensure all deliveries were completed as per plan
Team LeadershipMicrosoft ExcelWarehouse Management

Amazon dsp

Hub associate

Jul 2015Apr 2019 · 3 yrs 9 mos · Madurai, Tamil Nadu, India · On-site

  • Managed overall warehouse operations.
  • Unloaded packages received from the sort center.
  • Sorted packages route-wise.
  • Planned bike and van routes.
  • Assigned packages for delivery agents.
  • Followed up on customer problems related to express delivery issues.
  • Prepared inbound and outbound charts.
Team LeadershipMicrosoft ExcelWarehouse Operations

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