Balakrishna R — QA Manager

▰ ▰ ▰ ▰ ▰ Who am I? ▰ ▰ ▰ ▰ ▰ 👉 I am a seasoned Quality Assurance Leader with 14+ years driving quality excellence across software testing, mobile app testing, and performance testing in Agile environments. I’ve led teams of up to 66 professionals and delivered high-impact QA strategies for top-tier clients, including Google, consistently ensuring timely releases and superior product quality. 👉 My expertise spans manual and automated testing, API validation, performance tools like LoadRunner and JMeter, and cloud platforms including AWS and GCP. I’m passionate about optimizing test coverage, reducing defect leakage, and enhancing team productivity through mentorship and effective stakeholder collaboration. 👉 Certified in ISTQB-BCS and grounded in strong SDLC and QA methodologies, I thrive in fast-paced environments where quality and innovation go hand in hand. Let’s connect if you’re interested in building resilient QA processes or discussing industry best practices! ★★★★★ CAREER HIGHLIGHTS ★★★★★ ⇨ Led and mentored large QA teams of up to 66 members, enhancing team efficiency and collaboration ⇨ Successfully executed end-to-end QA strategies for critical projects, ensuring high-quality deliverables within tight schedules ⇨ Played a key role in mobile application testing for Android native and third-party apps, ensuring robust app performance ⇨ Enhanced invoice management and EDI file processing quality through rigorous exploratory and validation testing ⇨ Improved defect tracking and resolution efficiency by leveraging tools like JIRA, MS Azure, and Bugzilla ⇨ Reduced testing cycle time and improved defect leakage rates by prioritizing test cases based on business criticality and complexity ⇨ Developed and prioritized comprehensive test plans and cases aligned with business requirements, optimizing test coverage and defect detection ⇨ Strengthened stakeholder communication, effectively resolving project blockers and aligning QA efforts with business goals ⇨ Mastery in handling databases like Oracle 9i & 10G and SQL Server 2008/R2

Stackforce AI infers this person is a seasoned Quality Assurance Leader in the SaaS and Fintech industries.

Location: Hyderabad, Telangana, India

Experience: 14 yrs 11 mos

Skills

Quality Assurance
Agile Testing
Mobile Testing
Regression Testing

Career Highlights

14+ years of experience in Quality Assurance.
Led teams of up to 66 professionals.
Expertise in mobile and database testing.

Work Experience

Wall Street Consulting Services LLC

Senior QA Lead (2 yrs 2 mos)

G1 GLOBAL (former Raytex IT Services)

Senior QA Engineer (2 yrs 10 mos)

eTouch Systems

Senior Software Engineer (Client: Google) (5 yrs)

Lumeris

Senior Test Engineer (10 mos)

Prime Technology Group

Sr. QA Engineer (2 yrs 4 mos)

SMARTBridge Solutions

Senior Test Engineer (1 yr 9 mos)

Education

Bachelor of Engineering - BE at Annamalai University

Balakrishna R

QA Manager

Hyderabad, Telangana, India14 yrs 11 mos experience

Highly Stable

Key Highlights

14+ years of experience in Quality Assurance.
Led teams of up to 66 professionals.
Expertise in mobile and database testing.

Stackforce AI infers this person is a seasoned Quality Assurance Leader in the SaaS and Fintech industries.

Contact

Skills

Core Skills

Quality AssuranceAgile TestingMobile TestingRegression Testing

Other Skills

QA strategiesAgile methodologiesDefect managementTest case designTeam leadershipExploratory testingInvoice managementTest strategiesEDI file testingRequirement analysisTest documentationUser Acceptance TestingTest planningIssue trackingTeam collaboration

About

Experience

Wall street consulting services llc

Senior QA Lead

Feb 2024 – Present · 2 yrs 2 mos · Hyderabad, Telangana, India

➢ Spearheading comprehensive QA strategies and end-to-end execution for high-impact projects, consistently delivering quality releases on schedule
➢ Leading and empowering a team of QA engineers through effective mentorship, technical direction, and career development, fostering a culture of ownership and excellence
➢ Actively contributing to agile sprint planning, requirement analysis, and bug triage, ensuring robust test coverage and timely issue resolution
➢ Executing synchronization and integration testing to guarantee seamless feature interoperability across development cycles
➢ Partnering closely with senior leadership, delivering critical project outcomes under tight timelines and budget constraints
➢ Maintaining clear and proactive communication with Product Owners and Project Managers to promptly resolve blockers and drive progress
➢ Designing and implementing test plans, test cases, and execution strategies aligned with business priorities and technical complexity
➢ Leveraging MS Azure for defect management and requirement tracking, managed release planning, and task allocation via AWS
➢ Overseeing build deployments using AWS, with proven expertise across Beta, Gamma, and General Availability (GA) testing phases
✔ Tools Used: Jira, AWS, MS-Office, Confluence, Postman, EC2 & Sequel Ace

QA strategiesAgile methodologiesDefect managementTest case designTeam leadershipQuality Assurance+1

G1 global (former raytex it services)

Senior QA Engineer

Apr 2021 – Feb 2024 · 2 yrs 10 mos · Hyderabad, Telangana, India · On-site

➢ Played a key role in testing the Back Office System (BOS) for an end-to-end Tolling solution, ensuring seamless processing of toll transactions, account management, payments, and user communications
➢ Conducted in-depth exploratory testing to uncover critical defects early, significantly improving product reliability and user experience
➢ Collaborated closely with Project Managers to resolve blockers, streamline QA workflows, and align testing activities with delivery timelines
➢ Specialized in Invoice Management systems, overseeing end-to-end testing of invoice generation, escalations, payments, and related customer communications
➢ Designed and executed comprehensive test strategies, including test plans, scenarios, and test cases, prioritizing coverage based on business impact and complexity
➢ Led EDI file testing for both inbound and outbound processing, performing detailed configuration and data validation to ensure integrity and compliance
➢ Established and monitored key QA metrics such as defect density, leakage rates, and test coverage to assess quality trends and drive continuous improvement
➢ Maintained up-to-date test documentation and managed test environments, ensuring readiness for all phases of testing and deployment
✔ Tools Used: MS Azure, Confluence, Postman, MS Office, and SQL Server 2016

Exploratory testingInvoice managementTest strategiesEDI file testingQuality AssuranceMobile Testing

Etouch systems

Senior Software Engineer (Client: Google)

Apr 2016 – Apr 2021 · 5 yrs · Hyderabad Area, India

➢ Conducted thorough requirement analysis by reviewing business needs and system designs, ensuring test coverage aligned with functional objectives
➢ Designed, prioritized, and executed comprehensive test plans, including smoke testing for development builds and full regression testing across releases
➢ Managed test documentation using MS Word and Excel, tracked defects via Bugnizer, and maintained test cases using Test Tracker to ensure traceability and quality control
➢ Demonstrated leadership by mentoring and guiding large QA teams, taking ownership of team coordination and task delegation
➢ Led and executed User Acceptance Testing (UAT) and provided hands-on support during client-side testing to validate business requirements & ensure user satisfaction
✔ Tools Used: TestLink, Test Tracker, Bugzilla, Net Cracker, GCP & Apotheca

Requirement analysisTest documentationUser Acceptance TestingRegression testingQuality AssuranceRegression Testing

Lumeris

Senior Test Engineer

Feb 2015 – Dec 2015 · 10 mos · Hyderabad Area, India

➢ Requirement Analysis: Analysed business requirements and system designs.
➢ Test Planning & Execution: Developed and prioritised test plans, scenarios, cases, and procedures.
➢ Issue Tracking & Reporting: MS Azure and Test Manager were used for defect and issue reporting/tracking. Contributed to weekly Show & Tell sessions showcasing product demos to clients.
➢ Team Collaboration: Collaborated with client and development teams on iteration backlog prioritisation.

Test planningIssue trackingTeam collaborationQuality Assurance

Prime technology group

Sr. QA Engineer

Aug 2012 – Dec 2014 · 2 yrs 4 mos · Hyderabad Area, India

➢ Issue Tracking & Reporting: Documented and reported software issues using Rally (Defects). Generated test cases using Rally and compared and reviewed defects.
➢ Collaboration & Testing: Worked closely with software developers to identify and address software problems and process issues. Engaged in an Agile Environment, participating in daily scrum meetings, stand-up meetings, and presentations.
➢ Test Planning & Execution: Created comprehensive Test Cases and Test Data for Functional, Integration, and System Testing based on Business Requirements and Design Documents. Performed Compatibility tests across various browser versions. Conducted Mobile testing in Emulators (Android) and Simulators (iOS) as required.
➢ Collaborate closely with developers, product owners, and business analysts to clarify requirements and resolve issues throughout the software development lifecycle (SDLC).
➢ Perform end-to-end testing involving multiple systems, third-party integrations, APIs, and backend validations using database queries.

Issue trackingTest planningCollaborationQuality Assurance

Smartbridge solutions

Senior Test Engineer

Sep 2010 – Jun 2012 · 1 yr 9 mos · Hyderabad Area, India

➢ Design, develop, and execute detailed test cases, test plans, and test scenarios for various applications.
➢ Validate bug fixes and conduct retesting to ensure resolution.
➢ Perform exploratory and ad-hoc testing to identify potential issues not covered by test cases.
➢ Work closely with developers, business analysts, and stakeholders to clarify requirements and ensure product quality.
➢ Database Management & Issue Tracking: Wrote SQL scripts to verify database updates, insertions, and deletions. Worked closely with software developers to address code problems and software process issues.
✔ Tools Used: Mantis, ALM, SQL Server & MS Office

Test case designExploratory testingDatabase managementQuality Assurance