Nakul Laad

CEO

Bengaluru, Karnataka, India17 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Built analytics teams from 3 to 50 in 8 months.
Identified USD 1.8M in monthly savings at Swiggy.
Developed predictive models reducing dropout risk by 8%.

Stackforce AI infers this person is a data-driven leader in EdTech and Quick Commerce with extensive experience in analytics and team building.

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Skills

Core Skills

Predictive ModellingCustomer SegmentationMarketing AnalyticsDemand ForecastingCustomer ExperienceUnit EconomicsGrowth StrategyCustomer AcquisitionRetention AnalyticsPharmaceutical AnalyticsHealthcare AnalyticsEntrepreneurshipProduct DevelopmentSegmentation And TargetingDashboard Development

Other Skills

Team BuildingEdTechInventory OptimisationTeam ScalingQuick CommerceP&L ManagementFinancial ModellingOperational AnalyticsA/B TestingProduct AnalyticsCOD OptimisationOffshore DeliveryPropensity ModellingClient ManagementMulti-Geography Delivery

About

I still remember the moment analytics clicked for me. It was 2008 at Mu Sigma, staring at a dashboard I'd built for Abbott, when the client said: "This just saved us six months of guesswork." That feeling—turning chaos into clarity—has driven my career ever since. Eighteen years later, I've had the privilege of building analytics functions at some of India's most exciting companies. At Dunzo, I grew a team from 3 to 50 people in eight months. At Swiggy, I found USD 1.8M in monthly savings hiding in plain sight across 400 cities. At Allen, I'm now helping 400,000+ students succeed through data The thread connecting it all? I believe analytics should pay for itself. Every model I build, every team I lead, every dashboard I ship - it has to move a number that matters.

Experience

Allen digital

VP - Head of Analytics

Oct 2023 – Present · 2 yrs 5 mos · Bangalore Urban, Karnataka, India · On-site

I joined Allen to solve a problem that keeps EdTech founders awake at night: how do you know which students are about to drop out before they actually do? We built a model that predicts it with enough accuracy to intervene early—and it's already reduced dropout risk by 8%.
But the win I'm proudest of is our lead scoring system. We took conversion rates from 1% to 5% by scoring 100+ behavioural signals. The marketing team now knows exactly who to call first. Allen serves 400,000+ students across India, Dubai, and Abu Dhabi, and my 30-member team touches every decision that matters.
Leading the analytics charter at ALLEN, collaborating with business, product, sales, and marketing teams to harness data-driven insights.

Predictive ModellingCustomer SegmentationTeam BuildingMarketing AnalyticsEdTech

Dunzo

Vice President - Head Of Analytics and Customer experience

Nov 2021 – Oct 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India

When I walked into Dunzo, the analytics team was three people. And I took it to 50 in 6 months. Had less than 5% attrition in a growing startup That's the stat I'm most proud of, because great analytics starts with great people.
We took demand forecasting from 80% to 95% accuracy using ARIMA models, which meant fewer wasted deliveries and better partner allocation. We cut inventory wastage from 30% to 12%. We launched 100+ dark stores using simulation frameworks I designed. And when leadership asked me to fix customer experience, we went from zero automation to 40% in under a year.

Demand ForecastingInventory OptimisationTeam ScalingCustomer ExperienceQuick Commerce

Swiggy

3 roles

Director Business planning and Strategy

Promoted

Apr 2021 – Oct 2021 · 6 mos

Swiggy gave me my first taste of true scale: 400 cities, USD 9.6M in monthly GMV, and a mandate to make unit economics work in markets where food delivery had never been profitable.
We found USD 1.8M in monthly savings by rethinking how we allocated resources across cities. I built investment prioritisation frameworks that delivered 15% organic growth. And I learned that at this scale, small percentage improvements translate into very large numbers.

Unit EconomicsP&L ManagementGrowth StrategyFinancial ModellingOperational Analytics

General Manager, Business planning and strategy - 400+ cities

Promoted

Dec 2019 – Apr 2021 · 1 yr 4 mos

Senior Manager Analytics

Sep 2018 – Dec 2019 · 1 yr 3 mos

This was the role where I learned to connect analytics directly to revenue. We built models that lifted acquisition by 15% and retention by 5% - while keeping CAC flat.
We optimised Cash-on-Delivery limits and generated USD 240K monthly savings.
I led analytics for three product launches including Swiggy Stores and Swiggy Daily

Customer AcquisitionRetention AnalyticsA/B TestingProduct AnalyticsCOD Optimisation

Accenture

Analytics and Modelling Manager

Dec 2016 – Aug 2018 · 1 yr 8 mos · Bengaluru Area, India

I ran a USD 5M pharmaceutical analytics account for Janssen, leading 20+ analysts across onshore and offshore teams. We built propensity models that reduced physician churn by 15% and developed a self-service analytics platform that gave business owners real-time insights without waiting for IT.

Pharmaceutical AnalyticsOffshore DeliveryPropensity ModellingClient Management

Ims health

Sr Manager

Jun 2015 – Nov 2016 · 1 yr 5 mos · Bengaluru Area, India

Led an 85-member team delivering USD 5M in annual revenue across USA, EU, UK, APAC, and Middle East. Designed a store sales optimisation framework that reversed three years of decline for a mature drug, achieving 6% top-line growth.

Healthcare AnalyticsMulti-Geography DeliverySales OptimisationLarge Team LeadershipPharma

Orangeclasses

Co Founder

Jul 2014 – Jun 2015 · 11 mos · Bangalore

Built an EdTech startup connecting students with home tutors in Bangalore. We screened 500+ candidates, onboarded 100+ tutors, and proved a model that Vedantu later scaled to a billion-dollar valuation. The startup taught me more about customer obsession than any corporate role ever could.

EntrepreneurshipProduct DevelopmentSales OperationsEdTechCustomer Discovery

Ims health

2 roles

Senior Manager

Promoted

Oct 2013 – Jun 2014 · 8 mos · Bengaluru Area, India

Founded a 50-member analytics delivery function for segmentation and targeting. Delivered projects across USA, EU5, Middle East, and Southeast Asia for global pharmaceutical clients. This was where I learned to build teams from scratch and operate across time zones.

Segmentation and TargetingOffshore AnalyticsTeam BuildingPharmaceutical Consulting

Manager Commercial Effectiveness

Jun 2011 – Oct 2013 · 2 yrs 4 mos · Bengaluru Area, India

Mu sigma

2 roles

Associate Manager

Promoted

Oct 2010 – Jun 2011 · 8 mos

My analytics career started here, serving Abbott as primary client contact. Transformed legacy reports into dashboards that actually drove decisions. Mu Sigma's apprenticeship model taught me that the best analysts combine technical skill with relentless curiosity

Dashboard DevelopmentClient Relationship ManagementAnalyticsData VisualisationReporting