Milos Mandic

Co-Founder

Amsterdam, North Holland, Netherlands10 yrs 10 mos experience

AI ML PractitionerHighly Stable

Key Highlights

Trained over 4,000 engineers globally.
Founded and scaled a successful startup.
Expert in AI solutions and client collaboration.

Stackforce AI infers this person is a SaaS expert with a strong focus on AI-driven solutions and education.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Operations ManagementEducationProduct ManagementProduct DevelopmentLeadershipNatural Language ProcessingData ManagementCommunicationCustomer EducationMarket Analysis

Other Skills

AI automation solutionsClient operations collaborationTool selectionTechnical trainingCurriculum developmentMentoringBackend developmentUser growthTeam leadershipAI developmentProduct strategyNLP featuresBackend architectureNLP pipelineUser growth management

About

As a Forward Deployed Engineer at Lleverage, I don't just implement technology. I embed myself in clients' operations until I understand their business better than they do. I write about the craft at FDE Hub (fdehub.org) - the FDE role and why it's exploding, choosing the right tool for the problem, the verification bottleneck blocking autonomous AI, and scoping projects that don't have clear endings. This isn't my first time transforming complexity into clarity: 🌍 At Elastic (6+ years): Trained 4,000+ engineers across Fortune 500s and government agencies in 20+ countries. Progressed from Engineer to Principal while maintaining a 4.8/5 rating. 🚀 Founded Socializer: Built the entire backend from scratch while bootstrapping for 6 years on £15K. Scaled to 400+ monthly active users and 3,000+ registrations in Amsterdam while leading a team of six. 🤖 Previous ventures: Led AI engineering and product at Loop, built NLP solutions processing 1M+ daily emails for 15,000+ users. I thrive where deep technical expertise meets real human problems. The technology is powerful, but understanding comes first. Ready to solve real problems with AI? Let's connect.

Experience

Lleverage

Forward Deployed Engineer

Aug 2025 – Present · 7 mos · Amsterdam, North Holland, Netherlands · On-site

Embed directly with SME and enterprise clients to deliver AI automation solutions.
Build WITH clients, not FOR them.
Currently defining what this role looks like - building the FDE playbook alongside the product team.
Day to day:
🚀 Delivering rapid automation through direct collaboration with client operations teams
⚡ Choosing the right tool for each problem - from AI/LLMs to deterministic code to Excel
🎯 Reducing traditional vendor timelines from months to weeks through embedded delivery
🛠️ Bringing implementation insights back to product - every client engagement informs what we build next

AI automation solutionsClient operations collaborationTool selectionArtificial Intelligence (AI)Operations Management

Elastic

Principal Education Architect

Feb 2019 – Jul 2025 · 6 yrs 5 mos · Amsterdam, North Holland, Netherlands · Hybrid

Progressed from Education Engineer → Education Architect → Principal in 4 years.
Delivered technical training to Fortune 500 companies and government agencies globally.
Key achievements:
🎓 Trained 4,000+ engineers across 200+ enterprise clients including Fortune 500 and government agencies
🌍 Delivered training in 20+ countries, both on-site and virtual, maintaining 4.8/5 satisfaction rating
🎤 Spoke at technical meetups and conferences, representing Elastic's education initiatives
📚 Maintained and developed technical curriculum aligned with product releases
👥 Mentored new Education Engineers through onboarding and shadowing programs

Technical trainingCurriculum developmentMentoringEducationProduct Management

Loop - the email messenger

Lead AI Engineer & Product Manager

Jul 2016 – Aug 2018 · 2 yrs 1 mo · London Area, United Kingdom · On-site

Led AI development and product strategy for an intelligent email client that worked with existing email accounts.
Managed team of 4 engineers, balancing product vision with hands-on development.
Key achievements:
📧 Built email classification system processing 1M+ daily messages with 94% accuracy
📍 Shipped NLP features extracting time, location, and action items from emails automatically
🤖 Developed conversational AI assistants that helped users manage inbox 3x faster
📎 Created smart attachment detection identifying document types and suggesting relevant actions
🚀 Grew from beta to 15,000+ active users through rapid feature iteration and user feedback loops
Tech stack: Python, Flask, MongoDB, Elasticsearch, Celery, RabbitMQ, scikit-learn, NLTK, AWS/Azure

AI developmentProduct strategyNLP featuresArtificial Intelligence (AI)Natural Language Processing

Socializer

Founder

Mar 2016 – Jun 2022 · 6 yrs 3 mos · London & Amsterdam · On-site

Founded and bootstrapped a platform for spontaneous small-group events.
Launched in London, expanded to Amsterdam where it reached 3,000+ users.
Key achievements:
🚀 Grew Amsterdam market to 400+ monthly active users and 3,000+ registrations post-pivot
💰 Bootstrapped entire operation on £15,000 - no external funding across 6 years
⚙️ Built complete backend infrastructure while managing product and team
🌍 Successfully pivoted from London to Amsterdam market in 2021
👥 Recruited and led team of 6 across product, design, and engineering

Backend developmentUser growthTeam leadershipProduct DevelopmentLeadership

Bundle uk

Founding Software Engineer

Apr 2015 – Jun 2016 · 1 yr 2 mos · Greater Southampton Area · On-site

One of two founding engineers in a 4-person startup building hyperlocal news aggregation app.
Built entire backend from zero to 5,000+ users.
Key achievements:
🚀 Architected and shipped complete backend infrastructure in 12 weeks for product launch
🌎 Spent 4 months at Capital Factory (Austin, Texas) - leveraging their ecosystem and network
🧠 Built NLP pipeline processing 10,000+ articles daily, matching content to user interests/location with 89% accuracy
📈 Scaled platform to handle 3x user growth without adding infrastructure
🛠️ Wore every hat: DevOps, data engineering, ML implementation, customer support
Tech stack: Python, Django, PostgreSQL, Elasticsearch, RethinkDB, scikit-learn, NLTK

Backend architectureNLP pipelineUser growth managementProduct DevelopmentLeadership

Microsoft

Technical Support Coordinator - Microsoft Sinergija 14

Sep 2014 – Oct 2014 · 1 mo · Belgrade, Serbia

Led 65-person technical support team for Microsoft's largest regional conference in Southeast Europe.
Key achievements:
👥 Coordinated technical support across 50+ sessions with zero critical failures
🎯 Managed real-time troubleshooting for 2,000+ attendees over 2-day event
🤝 Liaised directly with Microsoft representatives and 30+ speakers to ensure smooth delivery

Technical support coordinationEvent managementOperations ManagementLeadership

Telecommunications forum – telfor 2013

Technical Support Coordinator

Nov 2013 – Dec 2013 · 1 mo · Belgrade, Serbia

Led 70-person technical support team for international telecommunications conference.
Key achievements:
👥 Coordinated AV and technical support for 100+ academic presentations
🛠️ Managed real-time troubleshooting across multiple parallel sessions
🎓 Partnered with professors from the School of Electrical Engineering to align technical setup with presentation requirements

Technical support coordinationAV managementOperations ManagementLeadership

Microsoft

2 roles

Data Collection and Labeling Associate

Apr 2013 – Oct 2013 · 6 mos · Belgrade

Collected and labeled training data for Microsoft's AI/ML initiatives.
Key responsibilities:
📊 Labeled 10,000+ data samples with 98% accuracy for machine learning models
🔍 Performed quality assurance on datasets and improved collection processes
🛠️ Tested and provided feedback on internal labeling tools
📝 Delivered weekly reports to product teams on data quality metrics

Data collectionQuality assuranceData ManagementCommunication

Product Promoter

Oct 2011 – Apr 2013 · 1 yr 6 mos · Belgrade

Promoted Microsoft Windows and Office products in retail environments while studying at university.
Key achievements:
🚀 Exceeded sales targets by 20% through technical product knowledge and customer education
📝 Submitted weekly market analysis reports tracking customer feedback and competitive trends
🎓 Completed monthly product training to maintain expert-level knowledge

Sales promotionMarket analysisCustomer EducationMarket Analysis