Jan 2020 – Jun 2022 · 2 yrs 5 mos · Noida, Uttar Pradesh, India · On-site

• Head of Operations, Finance, HR, Administration, Procurement, Civil Works and Facility Management.

Nov 2015 – Dec 2019 · 4 yrs 1 mo · Noida, Uttar Pradesh, India

• Provide leadership and recommendations to Managers on issues relating to performance management, investigations, complaints, policy interpretation, grievance resolution and workplace accommodation
• Develop and implement programs and strategies to enhance the employment experience through performance management and appraisal initiatives
• Develop employee engagement programs to source and retain top talent
• Build and maintain positive labor relations within unionized settings, promoting and guiding ongoing labor stability
• Continually evaluate opportunities to advance department processes and internal relations
• Develop and lead a succession planning process through the identification of high performing employees
• Ensure that all compensation programs are effectively developed, communicated and adhered to
• Support Health & Safety initiatives and disability management programs with a focus on reducing the number and type of work-related injuries.
• Develop innovative HR training programs designed for performance enhancement, including an effective onboarding process.
• Keep current on human resources/business knowledge through participation in industry related and HR associations
• Lead a group of talented HR members throughout the assigned region, working from GTA
• Work as a team with other HR members in the organization including, Health, Safety, Recruiting, Compensation, and Wellness
• President/Group Head of Human Resource Management & Development encompassing recruitment, selection, performance management, industrial relations, grievance handling C.S.R. and employee database management.
• Also in-charge of Public Relations, Business Development, General Administration,Facility Management,Mass Fleet & Supply Chain Management and Security & Safety functions.
• Perform all other duties as assigned.

Oct 2012 – Nov 2015 · 3 yrs 1 mo · Dar es Salaam, Tanzania · On-site

• 2012 to 2013. Managing Director of Quality Center Ltd.(Biggest ISO Certified Mall in East Africa Housing Top Brands,Offices,Banks, International Food Court, Cineplex with 5 Screens,Fun Entertainment Center with Ice Skating,Bowling Ring & Several Fun Games and a massive European Style Health Club with Spa & Gym) located in Dar es Salaam,Tanzania.
• 2013 to 2014. Group Director HR, Admin.Security & Transportation & Logistics of Quality Group Ltd.Tanzania.
• 2014 to 2015. Head of Protocol to the Chairman Mr.Yusuf Manji of Quality Group Ltd.Tanzania.
• Headed 5 divisions: HR, Administration, Transportation & Logistics, Security and Safety and Public Relations.
• Successfully designs and leads the HR practice for 6000+ employees (full-time & part-time) spread across Tanzania, Dubai, and India. Integrated and enhanced the HR function - Talent Management, HR Operations, HR Services, Human Capital Planning, Compensation Systems, OD and Performance Management.
• Evolved and manages key HR dashboards for Chairman, CEO, Business Heads, and Strategy Teams on the real-time basis for effective decision making. Tracks and monitors KPI's, evolves and executesion.
• Develop innovative HR training programs designed for performance enhancement, including an effective onboarding process.
• Responsible for the development and implementation of HR policies and procedures.
• Responsible for the development and implementation of HR policies and procedures.
• Development and implementation of performance management systems
• Design, develop and implement succession planning and career management process to ensure organizational capability.
• Identify and implement strategies to source, attract and recruit qualified personnel.
• Training and development initiatives for employees to enhance performance capabilities.
• Expertise in handling IR issues and resolving them in the interest of the organization.
• Provide on-going support, guidance, and advice to all stakeholders on key HR issues.

Jan 2012 – Oct 2012 · 9 mos · Noida, Uttar Pradesh, India · On-site

• Procured Government of Tanzania clearance for setting up an Iron and Steel plant in Tanzania
• Advised the organization on numerous occasions on several important administrative issues.
• Recruitment of professionals for carrying out prospecting and surveying of the allocated mines/sites.
• New company licensing and statutory clearances.
• Public relations and liaison with top government officials and various ministries.
• Leads benchmarking of service delivery and processes optimization models for organization strategy execution. Drives organizational innovation through suggestion schemes, idea boards, town halls and other platforms. Manages capitalization of ideas through design and implementation of effective execution models.
• Restructured and institutionalized Reward and Recognition as an enabler for change and performance enhancement. Drives and leads Human Resource initiatives by developing SMART capabilities of employees for origination and transformation, in-line with Tanzanian Government vision.
• Conducts Learning Need Analysis and Gap Analysis across business verticals for the Key positions in the organization. Initiated and implemented several social development initiatives as part of the CSR programs of the Group.
• Ensuring timely supply of information and materials required for executing the said project.

Jun 2010 – Jan 2012 · 1 yr 7 mos · Nairobi, Kenya & Kampala,Uganda · On-site

• "Design, develop and implement succession planning and career management process to ensure organizational capability." "Spearheaded PR Function and Gov. lobbying of a Cement Plant Project, raised under JV with Govt. of Kenya in Pokot Region (Kitale) near Eldoret."
• "Ensured community development in the surroundings by setting up power and infrastructure, a school, a hospital and a professional training center as per Corporate Social responsibilities (CSR)."
• "Responsible for completing the investment clearance and necessary environmental compliance much before the targeted schedule and for tie-ups with the supplier for the plant and machinery equipment."
• Bagged the Cement manufacturing license from Govt. of Kenya for setting up Cement Plant in collaboration with Kerio Valley Development Authority (K.V.D.A.) of Kenya.
• Successfully negotiated the partnership with Govt. of Kenya, with Mehta Group holding the majority shares in the said project.
• Training and development initiatives for employees to enhance performance capabilities.
• Negotiated contracts with vendors.
• Responsible for completing the investment clearance and necessary environmental compliance's much before the targeted schedule.
• Responsible for tie-ups with the supplier for the plant equipment and machinery.
• Ensured community development in the surroundings by setting up a school, hospital and professional training center as per Corporate Social responsibilities (C.S.R).
• Ensured commissioning of power, water supply, and road development works, executed in-line with the agreement entered with the Local County.
• Tracks and monitors KPI's, evolves and executes the action at the strategic and tactical levels for corrective actions. Leads HR excellence initiatives, employee engagement interventions, and various HR Transformation projects.
• Instituted various employee engagement platforms including periodic two-way feedback loops, HR Panels, grievance redressal systems and employee life.

Jan 2006 – Jan 2010 · 4 yrs · Dar es Salaam, Tanzania · On-site

• Country Head (Tanzania operations) for the supply of logistics to the United Nations(UN) Peace Keeping Forces, Tanzanian People Defense Forces (T.P.D.F.) and supporting UN officials in East Africa, Sudan and the Democratic Republic of Congo.
• Governing entire Operations, Human Resources, Public Relations, Security & Administration for Africa, inclusive of Flash Logistics catering and complying with the standard operating procedures as laid by the UN for supply chain management.
• As COO of Logistics & Transportation I was executing following duties:
• To design and implement end-to-end Supply Chain strategy from purchasing to customer delivery to increase resource efficiency and achieve excellence while meeting product distribution demand for all sales channels and export destinations.
• 1. Design and implement a supply chain strategy that is adapted to changing market conditions, new business models and ever improving the primary and secondary distribution efficiency
• 2. Determine capital investment / mid to long-term improvement projects that will help improve efficiency and lower operating cost
• 3. Prepare annual operational plan, which includes business objectives, budgets, capital investments, and employee targets on a yearly basis with the long-term focus on improving efficiency
• 4. Design strategy to meet customer delivery targets with continuous improvement delivery KPIs
• 5. Coach and mentor key talent in the function and develop the career path to have a solid succession bench
• 6. Identify and develop long-term relationships with suppliers to ensure reliable and quality supply of material
• 7. Partner with Quality department to resolve raw material quality issues to ensure production as per schedule
• 8. Ensure full compliance with Legal Requirements and Industry Regulations
• 9. Ensure full compliance with Safety standards across all our bases/consolidation centers located in Dar es Salaam, Zanzibar and Kigoma to avoid any injury to employees or visitors

Apr 2003 – Jul 2005 · 2 yrs 3 mos · Bhopal,Madhya Pradesh,India. · On-site

• Head of HR and Administration of the organization.
• Obtained necessary pending clearances from mandatory bodies for the campus land acquired for further expansion and development.
• Slashed payroll/benefits administration costs 30% by negotiating pricing and fees while ensuring the continuation and enhancements of services
• The entire area was backed by organized surveillance and vigilance by the available resources which were trained and motivated towards the security of their institute & campus. This gave the sense of responsibility and pride among the dwellers and made extensive cost-saving towards deploying heavy manpower to meet this commitment.
• Employed services of professionals on outsourcing basis to meet the HR, Security, Safety, Transport, Canteen, Horticulture and other basic services/ needs which was a great success and cost-effective.
• Erection and Commissioning of solar panels for generation of power to feed the most essential areas.
• Established a community center in the campus. This venue was a big success where on all weekends and holidays some social & cultural events/activities were happening keeping the all SCAT members and the families closely knitted.

Aug 2001 – Mar 2003 · 1 yr 7 mos · Mandideep,Bhopal Area, Madhya Pradesh,India. · On-site

• Location Head of Administration, Security, and Liaison of Lupin Ltd.Mandideep, Madhya Pradesh for six bulk drug manufacturing units, two formulation units and one export oriented unit (EOU) of Active Pharma Ingredient (API) drug manufacturing unit, located near Bhopal, India.
• Received local and US FDA clearances for all the plants of Mandideep location.
• Saved Rs. 20 Crores as transfer fees and registration charges in effect to Change of Name from Lupin Laboratories Ltd. to Lupin Limited after amalgamation.
• Installation of three tier security rings to filter security movement of men, material & information.
• Set up of separate Intelligence & Vigilance Cell (Control Station) for monitoring and tracking activities in the plant, 24X7.
• Safety Department to ensure regular training & promotion of safety awareness among-st all staff members, regarding the precautions to be taken with regard to the storage & handling of hazardous chemicals.
• Achieved successful development of a positive Safety Culture Change.
• Oversaw the installation of two power-operated burning chambers for disposal of waste & residues.
• Saved Rs. 32.0 Lakhs P/A on account of revision of all contracts under Administrative Control.
• Essayed a key role in introducing IT and Electronic Surveillance devices in the organisation to improve the functioning of these divisions.
• Packing and moving the complete R&D division and N.C.E.(New Chemical Entities) Division from Mandideep (Bhopal) to Pune along with Employees and their families numbering 150 employees.
• This exercise was successfully accomplished at a total cost of Rs. 15 Lakhs against budget sanctioned amount of Rs. 45 Lakhs, thus saving Rs. 25 Lakhs to the company.
• Facilitated the US-FDA inspection and secured certification after the inspection in 2001/02.
• Rendered vital administrative support towards the set up & development of E.O.U API Drug Plant in 2001.

Mar 1990 – Aug 2001 · 11 yrs 5 mos · Mandideep, Bhopal Area, India. · On-site

• Organized complete Personnel & Administration and Security Set-up from scratch.
• Introduced latest trends of HR Practice and got the company ISO 9001 Certified – confirm in 1994.
• Used state-of-the-art electronic devices & alarm sensors against hazardous gas leakages in a most modern plant of optical fiber cable & systems manufacturing unit.
• Set-up a strong Vigilance Team to help the Management in avoiding misdoings or acts of mischief by people, against the interests of the organization.
• Led commissioning of various safety devices like Auto Fire Hydrant System, Auto Fire Detection & Alarm System supported by powerful water pumping motors and a huge reservoir of water to meet any such emergencies.
• Restructured Administration wing to position it as an efficient & effective Service Provider including implementation of the SOP as per ISO 9001 regulations.
• Effectively settled a grave IR situation in 1992 in OPTEL plant, which had led to an unlawful strike by the workers. Declared lockout to keep away mischievous elements from causing damage to the plant and the loyal workers.
• Entered into successful negotiations with the workers after declaring their strike “Unlawful”.
• Played a major role in creating new Workers’ Union afresh and promoted actively all welfare measures.This created an atmosphere where the workers & management jointly worked towards augmenting productivity.
• Succeeded in recovering almost all outstanding dues from DOT (without any disputes with the customer) while additionally Heading the Recovery Cell of Marketing Division.
• Drove efficient working of the Legal & Liaison cell and strengthened relations with all the External Agencies.
• Regrouped the Welfare & IR Dept. to act instantly and provide legitimate solutions.
• Organised Grievance Cell for redressal of grievances (ROG).
• All cases of the stagnant employees who had not received any promotions on account of not meeting the criteria of selection were put on training to qualify for the same.

Aug 1982 – Mar 1990 · 7 yrs 7 mos · Greater Delhi Area · On-site

• Commissioned as an Officer in the Regiment of Mechanized Infantry (7th Battalion of Punjab Regiment) from Officers Training Academy, Chennai on 26th August 1982.
• Managed important assignments during the period of services like Platoon Commander Mechanized Infantry Regiment, Company Commander Mechanized Infantry Regiment, Regimental Motor Transport Officer, Signal Company Commander and Battalion Adjutant.
• Accomplished Project Management, Recruiting, Training, Compensation, Welfare of Personnel, SCM, Logistics handling in most difficult terrain and in worst weather conditions, Handling of the mass fleet and maintenance of the equipment. Prepared leaders to take the charge and lead from the front. Building Team spirit, patience, endurance, discipline, healthy environment at all point of life, infusing professionalism by organizing live simulation training and rehearse till the highest degree of standard achieved.
• Took part in Massive Indian Armed Forces combat exercises on Pakistan border, viz.“DIGVIJAY” in1982-83 & “BRASS TACKS” in the year 1986-87.
• Took part in Commando Action in Operation “BLUE STAR” inside Golden Temple from 1st June,1984 to 9th June 1984 to eliminate all terrorists occupying the Golden Temple in Amritsar (Punjab).
• Took part in several other Rescue Missions during Internal Security Duties as called upon.
• Participated in 6th Himalayan Car Rally in 1986, wherein represented the Mechanized Infantry Regimental team and stood 14th overall.
• Took part in Indo-Polish Army Mountaineering Expedition Team and scaled the Nun Peak in Kargil located in J & K sector (Alt. 24000 feet).
• Scaled Mount Kilimanjaro in Tanzania with the Officers of Botswana Defense Forces (BDF) Team led by Col.Charles and Major Baitsemi in 2008.
• The distinction of being felicitated with the Colour Presentation Award from the erstwhile President of India H.E. Mr. R Venkataraman on behalf of Mechanized Infantry Regiment in 1988 at Mechanized Infantry Regimental Center, Ahmednagar, India.