Nov 2022 – May 2025 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Role : Integration Test Lead - Mobile Banking & Internet Banking
• Project : HDFC Bank - Digital Transformation
• (BillPay | Credit Card | Debit Card | Deposit | Money Transfer ( RTGS/NEFT/IMPS) | Loan (LOS/LMS) | Insurance | Mutual Fund | UPI)
• Project Overview : Working as a Test Lead for HDFC Bank’s Mobile Banking and Internet Banking platforms, ensuring seamless digital banking experience for retail and corporate customers.
• Responsible for end-to-end quality assurance of new features, integrations, performance, and security compliance across multiple channels.
• Roles & Responsibilities:
• Leading end-to-end testing of mobile and internet banking applications (functional, integration, UAT, and regression).
• Collaborating with business teams, developers, and integration partners to validate requirements and deliver defect-free solutions.
• Preparing test strategy, test plans, and traceability matrix aligned with banking compliance and regulatory standards.
• Conducting API testing for core banking integrations (Payments, Fund Transfers, Bill Pay, UPI, Credit Cards, Loans, etc.).
• Driving integration testing with SAP S/4HANA, Finacle, and third-party systems to ensure data consistency across channels.
• Monitoring defect management and driving triage calls to ensure faster closure of critical defects.
• Leading a team of testers, mentoring junior QAs, and ensuring adherence to Agile / DevOps practices.
• Coordinating with stakeholders for UAT support, production validation, and post-release monitoring.
• Ensuring application security compliance by working closely with InfoSec and VAPT teams

Oct 2020 – Oct 2022 · 2 yrs · Mumbai, Maharashtra, India

• Overall experience in Jio Product Testing.
• Jio Money | Jio Payment | Jio Bank | AR Apps | Set Top Box | IOT | OTT | 4G & 5G Network Testing |
• Overall experience in Augmented Reality, Virtual Reality and Mixed Reality Product Testing.
• I'm part of Software Testing, Hardware Testing, Embedded Testing & Firmware Testing Team.
• Working on AR, VR & MR testing on Android Platform.
• Participating in Project Management, Project Coordination, Requirements Gathering & Bug Triage Meetings.
• AR/VR Device Testing (Meta Quest 2, Nreal AR Glass, Magic Leap HoloLens)
• AR/VR App Testing (Jio TV+, Jio Meet, Jio Saavn) on Android Platform.
• OTT App Testing (Jio Cinema) on Android Platform.
• API Testing - Rest API Using Postman Tool
• 2D/3D content Testing
• Hardware Testing/ Firmware Testing
• Operating System Testing (Android OS)
• OTA/FOTA Testing (Over the Air)
• Wireless Connectivity Testing.
• Bluetooth Connectivity Testing
• Audio/ Video Recording Testing
• Video Streaming Testing
• 2G/3G/4G/5G/Wi-Fi Connectivity Testing

Dec 2017 – Jun 2020 · 2 yrs 6 mos · Mumbai Area, India

• Overall experience in Software Testing.
• Finance & E-Learning Projects
• Used Agile methodology (Scrum) to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Support process documents, review product requirement documents, functional specifications, and preparation of test suite, test plan and prepared detailed test cases for new Functionality
• Worked closely with Business People to determine and identity, contents, and flow of the various business processes.
• Actively Participated in Scrum meetings, interacted with Business People and Software Developers for bug reviews and participated in QA meetings.
• Developed Manual test scripts for different test scenarios covering all aspects of project functionality Microsoft's test manager.
• End-to-End testing, Data Driven Testing, Scenario Testing, GUI Testing, System testing, Integration testing, Functional testing.
• Tested end to end process in regression, UAT, production sanity and New feature testing.
• Run SQL Queries to extract data from various database tables for testing purpose.
• Validated tests by crosschecking data in backend using SQL Queries.
• Responsible for updating and maintaining the Track record for all the defects in jira and follow up the bug life cycle in Jira
• Regularly interacted and followed up with the development Team to discuss the discrepancies identified.
• Working closely with development team for resolving defects.

Aug 2015 – Oct 2017 · 2 yrs 2 mos · Mumbai Area, India

• Overall experience in Software Testing.
• BFSI Domain
• Involved in analyzing the User Requirements.
• Writing Functional, Usability & Compatibility Test Cases & Test Scenarios for UAT testing.
• Re-Testing, Regression Testing, Smoke Testing and Sanity Testing.
• Preparation of Test Data Specification for UAT Testing.
• Effective Test Case Execution, Defect Tracking and Reporting.
• Actively involved in Defect Review Meetings with the Development Team & Client.
• Daily Communication with Development Team and Coordination with Testing Team Members.
• Committed, Focused and Hardworking Professional.
• Ability to Learn Quickly and be Productive in new areas.
• Experience in Agile Methodology.
• Team player & Effective Communicator with Strong Analytical skills.

Aug 2011 – Aug 2015 · 4 yrs

• Overall Experience in Software Support, Customer Support, Technical Support, Call Quality, Call Audits, Call Monitoring.
• Hands on experience to Troubleshoot & Support the team.
• Monitoring queue and responding to customer queries, complaints, and requests.