Ben Congleton

CEO

Palo Alto, California, United States28 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

CoFounder of Olark, enhancing customer relationships.
Expert in web hosting with a focus on automation.
PhD student researching ubiquitous computing.

Stackforce AI infers this person is a SaaS expert with a strong focus on customer service and automation.

Contact

Skills

Core Skills

Product StrategyLeadershipWeb HostingConsultingResearchPrototyping

Other Skills

AccessibilityWeb DevelopmentData ScienceSoftware DevelopmentAutomationSoftware FrameworksUbiquitous ComputingDevelopmentPython (Programming Language)Ethical HackingData MiningSocial ComputingComputer ScienceHuman Computer InteractionRuby

About

Dad. On a mission to show that the disruption created by generative AI creates a great opportunity to create more accessible jobs for all, starting with customer service. Olarking. Definition: Helping build great relationships between companies and their customers. We're a fun team. Check us out! http://olark.com/about We're hiring! http://olark.com/jobs

Experience

28 yrs 4 mos

Total Experience

7 yrs 3 mos

Average Tenure

19 yrs 2 mos

Current Experience

Virginia tech

Board Member - Institute for Creativity, Arts, and Technology

Mar 2018 – Present · 8 yrs 2 mos

Nokia research center - palo alto

Research Intern

May 2007 – Jan 2008 · 8 mos

Lead development of Proactive Display Prototype working with Joe McCarthy.

PrototypingDevelopment

Olark

CoFounder & CEO

Mar 2007 – Present · 19 yrs 2 mos · Palo Alto, CA

Olarking. Definition: Helping build great relationships between companies and their customers.

Product StrategyAccessibilityLeadershipWeb DevelopmentData Science

University of michigan

PhD Student

Aug 2006 – May 2009 · 2 yrs 9 mos

Research Software Frameworks for Ubiquitous Computing among other things. Currently taking a sabbatical to explore Olark in Mountain View, CA.

ResearchSoftware FrameworksUbiquitous Computing

Virginia tech

Graduate Student

Jan 2005 – Jan 2006 · 1 yr

Nethernet corporation

CEO

Jan 1998 – Dec 2010 · 12 yrs 11 mos

Starting in High School with $75 of investment to buy a domain name, built a consulting company, used consulting company to fund a web hosting company (Netherweb), at peak had multiple racks at level-1, wrote software to fully automate administration of the hosting company, and built a highly available cluster to achieve 100% uptime for shared sites. Sold Netherweb to a former employee to focus on Olark. Consulting client included startups and small businesses.
So many more stories :)

Web HostingSoftware DevelopmentAutomationConsulting