Nov 2019 – Aug 2021 · 1 yr 9 mos · Greater New York City Area

• Instructed 12-week, full-time UX Design boot camps for 100+ students, mentoring designers and lecturing on subjects across the discipline including: design thinking, research methods, accessibility, onboarding, interaction design, visual design, gamification, and development.
• Directed a team of 4 associates in the strategy, development, and execution of the first virtual three-month course, creating new projects for student success in a remote environment.
• Acknowledged as a distinguished faculty member with 98% positive NPS feedback from students and strong performance reviews from associates and directors.

Dec 2018 – Aug 2019 · 8 mos · Greater New York City Area

• Managed product initiatives for 3 e-commerce websites (Kleinfeld Bridal Party, PromGirl, Simply Dresses) and 2 mobile apps by conducting user research, analyzing metrics, planning product strategy, and creating user flows, responsive wireframes, and design assets for development.
• Led research and design of new feature “Try Before You Buy”, implemented with the full redesign of the Kleinfeld Bridal Party website, virtual showrooms, and 48% shorter checkout.
• Collaborated with internal stakeholders to define requirements, conceptualize design solutions, and create user stories with acceptance criteria for an agile development team.

Dec 2017 – Dec 2018 · 1 yr · Greater New York City Area

• Directed the UX design practice for a boutique agency, collaborating with clients and internal stakeholders through the research, design, development, and maintenance of 20+ client and in-house mobile applications, games, and responsive websites.
• Collaborated with clients to shape product strategy and translate business requirements into experiences that matched the needs of their users through a user-centric design process.
• Managed 5+ developers, writing user stories, acceptance criteria, and design specs, followed by overseeing quality assurance and deployment.

Jun 2016 – Dec 2017 · 1 yr 6 mos · Greater New York City Area

• Conducted user research via surveys, focus groups, and user interviews for research reports including: personas, competitive analyses, user journeys, and feature recommendations.
• Crafted mobile apps, games, and responsive websites through research, wireframing, and prototyping, creating detailed research reports and design documentation for 10+ clients.

Sep 2016 – Nov 2016 · 2 mos · Greater New York City Area

• Assisted with the research, development, and management of an assistive technology for pediatric use. The project was led by R. Luke DuBois, the co-director of NYU's Integrated Digital Media program, and Dr. Tsu-Hsin Howe, Professor of Occupational Therapy.

May 2016 – Sep 2016 · 4 mos · Brooklyn, NY

• Created an interactive data visualization of musicians, technologists, and other designers in the emerging arts and technology field for a newly developed venue in Brooklyn called Elsewhere, as part of their residency program.

Oct 2013 – May 2014 · 7 mos · Raleigh, NC

• Promoted events through social media outlets, website management, and flyering
• Assisted with load-in/load-out of bands and door sales
• Booked supporting acts for events

May 2012 – May 2015 · 3 yrs · Raleigh-Durham, North Carolina Area

• Managed the Promotions Department with a direct staff of 4, and an indirect staff of 120+ volunteers.
• Gathered sponsorship to fund events, especially for annual fundraiser Double Barrel Benefit, which garnered $11,400 in sponsorship, ticket sales, and merchandise, doubling the previous year's earnings.
• Planned and executed events, including day parties for Hopscotch Music Festival, our annual fundraiser, Double Barrel Benefit, WKNC presents shows at local venues, outdoor concert series Fridays on the Lawn, and weekly local concert series Local Band Local Beer.
• Promoted all events through flyers, social media outlets, and on-air radio announcements.
• Operated and wrote for the station's blog, created new segments for enhanced readership.