Sep 2022 – Mar 2023 · 6 mos · Sydney, New South Wales, Australia

• Antler is a global early-stage VC enabling and investing in the world's most exceptional people.

Jan 2020 – Jan 2022 · 2 yrs

Jan 2018 – Jan 2020 · 2 yrs

• Developing customer relationships that promote satisfaction, retention and loyalty
• Managing renewals, check-ins and product demonstrations
• Maintaining and expanding relationships with assigned channel partners
• Evaluating needs, responding to requests and assisting with sales and marketing activities
• Collating feedback and data from customers to identify best practices
• Organising user training and support
• Creating policies and procedures that optimise the customer experience
• Maintaining working relationships with customers
• Assisting customers to best utilise the software based on their own specific needs
• Working alongside other team members to ensure a high quality of service is delivered to all clients and prospects
• Working with CRMs to maintain accurate records of all customer details, dialogue and sales opportunities.

Mar 2017 – Jan 2018 · 10 mos · Melbourne, Australia

• Prezi is the cloud-based presentation platform that helps you connect more powerfully with your audience. Unlike traditional slides, Prezi’s open canvas allows you to navigate through topics freely, encouraging interaction and collaboration between you and your viewers. The result is conversational presentations that are more natural, more engaging, and more memorable.
• Responsibilities:
• Manage full sales cycle from taking the lead to closing the deal
• Close new and up-sell opportunities in under 40 days
• Continually build pipeline of new business, up-sell and cross-sell opportunities
• Become an expert on Prezi, conduct discovery calls, presentations, and online demos with prospects and clients
• Develop and manage relationships with prospects and accounts in Australia, New Zealand and the Asia Pacific
• Work with Customer Success, Marketing and Engineering teams to improve user experience
• Track all opportunity details including use case, timeline, next steps and forecasting in Salesforce
• Strong understanding of the technology sector and digital transformation of the workplace, features and benefits of Prezi versus competitors

Jan 2014 – Jan 2018 · 4 yrs · Riga, Latvia

• Worked with large media companies, Enterprises and government departments around the Asia Pacific region to help find the best solution for their data visualisation needs.
• Selling B2B solutions
• Managing large accounts
• Business development
• Daily tasks include client consultation, presenting our product and providing solutions to make Australia the world leader in Data Visualisation
• Had experience working with Fairfax Media, News Limited, Nielsen, AMP, The Australian Bureau of Statistics, Glencore and various Universities and Government agencies.

Dec 2010 – Dec 2014 · 4 yrs · Sydney, Australia

• Conducted thousands of tutoring sessions all around Australia ranging from Maths, English, Science, Research and Study skills. Provided support and help to other tutors as a Mentor.