Aug 2021 – May 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

Apr 2021 – Aug 2021 · 4 mos · Bengaluru, Karnataka, India

Jan 2018 – Apr 2021 · 3 yrs 3 mos · Bengaluru, Karnataka, India

• Specialties:
• Working as an Atlassian Products Specialist (SME) - JIRA Confluence Administrator & Developer. Responsible for Support, Customization & D2D Implementation of Atlassian tools including Performance Tuning, Scaling, Backups, & Maintenance activities Managing/Administrating both JIRA and Confluence application and providing training to users.
• Provided trainings to the users on JIRA tool (User & Administrators level) for several customers.
• Configured JIRA and Confluence complete application setup on AWS cloud instance.
• Integrated two different JIRA instance for real-time sync with Exalate plugin.
• Responsible for planning & executing Atlassian tools upgrades. Analyze existing JIRA, Confluence configurations & migrate to new instances. Active participation in Customizing, Maintaining & troubleshooting existing tools, plugins & advanced scripts (Groovy & JavaScript). Fixing errors common to JIRA-Confluence applications, Linux servers & database applications.
• Experience in implementing Jira project workflow with software development lifecycle; preferably with Agile Kanban and Scrum methodology.
• Knowledge of Linux, Apache/Tomcat configurations, JVM tuning and OpenLDAP setup.
• Experience managing Atlassian Data Center and Server instances.
• Skilled in troubleshooting issues and performing installations, migrations, and add-on installation likes Script-runner and JSU plugin.
• Ability to prioritize across various tasks, manage changes in daily workload, and operate under several simultaneous deadlines
• Reliability, dependability, and strong motivation to respond to requests quickly and provide user-friendly solution
• Excellent problem-solving skills.
• Experience with common industry business practices such as ITIL/ITSM methodology

Jun 2016 – Jan 2018 · 1 yr 7 mos · Bengaluru Area, India

• Part of Development & Run-Time support(DRS) function supporting end users\big programs\projects within Volvo Group IT & Volvo Group Telematics. -----Application end to end administration of JIRA, Subversion(SVN), GIT, Confluence & complete end user support on these tools.
• L1, L2, and L3 activity support: Manage Permissions-Adding\removing users from GIT\Subversion(SVN)\JIRA\Confluence
• Fulfilling project creations request in JIRA\GIT & help customers onboarding development tools.
• Manage support to HCL Infrastructure AOM team on GIT\Subversion\JIRA\Confluence.
• Create wiki pages\ documentation in Confluence.
• Development in JAVA\.NET in-house development integrations between tools
• Participate in Product version upgrades, Tool migrations, Integrations
• Required motivated Team player willing to take global initiatives on improving best practices
• Engaging in continuous learning and adoption of new concepts, technologie, and functionality

Jun 2016 – Jan 2018 · 1 yr 7 mos · Bengaluru Area, India

Feb 2015 – Jun 2016 · 1 yr 4 mos · Bangalore Area, India

• Installation, Configuration, Maintenance of RHEL (4,5,6) and different flavors of Linux servers.
•  Checking the Patch on all Linux, Aix servers whether patch is applicable or not then raise the
• RFC or will take approval (Depends on priority).
•  Administrating the Network services like SSH, Samba and NFS services in Linux.
•  Managing the Disk and Files system using LVM on Linux servers
•  User & Group Administration such as User & group creations, User & group modifications,
• managing SUDO.
•  Providing privileges access to requestor after checking approvals and designations.
•  Automating user and group administration using bash scripting.
•  Monitoring the Linux & Aix servers for CPU Utilization, Memory and Disk. Utilization for
• Performance Monitoring.
•  Performing regular security health check for SUDO, SSH, OS.
•  Monitoring and Analyzing logs and Scheduling Cron Jobs.

Jun 2014 – Jan 2015 · 7 mos · Bangalore

• working as a software developer