Jul 2022 – Jan 2026 · 3 yrs 6 mos · Gurugram, Haryana, India · On-site

• As Principal QA Engineer at MakeMyTrip, I lead QA across Forex and earlier Insurance (Fintech) teams, focusing on scaling automation, strengthening SDET capabilities, and improving release quality through robust testing practices.
• Engineered a scalable multi-mode automation framework combining JSON-DSL–based no-code execution, service-pair comparison testing, and a Java/TestNG scripting layer for complex scenarios, maximizing coverage and reducing repetitive scripting effort and delivering ~80% automation coverage for a major Insurance microservice.
• Guided development of a UI automation framework, reaching ~50% UI code coverage and ~70% overall test case coverage.
• Mentored and managed a team of 8 QA engineers, guiding their transition into SDET roles and enabling AI-driven test tools that improved early defect detection by 30% and accelerated automation adoption.
• Conducting performance reviews and feedback sessions, driving 100% skill progression (e.g., migration from manual QA to SDET roles).
• Enhancing CI/CD pipelines with preventive quality gates, reducing rollbacks by 25% and improving deployment reliability.
• Leading sprint planning and standups, aligning QA and development to improve delivery predictability by ~20%.

Aug 2018 – Jul 2022 · 3 yrs 11 mos · Bengaluru · On-site

• As QA Lead at Avaamo, I drove quality for the Conversational AI platform and facilitated development of its IDE, focusing on automation, performance testing, and scaling QA efficiently.
• Built a Java-TestNG automation framework for WebSockets and APIs, taking automated regression coverage to ~90% for the AI engine
• Automated critical workflows with Java and Node.js, cutting regression validation time by ~35%.
• Conducted performance testing with JMeter, defining infra baselines across DB, cache, and microservices, reducing post-release scalability issues by ~25%.
• Partnered with product and development teams to establish release-readiness criteria, lowering late defect discovery by ~20%.
• Mentored QA engineers, raising automation adoption across the team

Jul 2017 – Jul 2018 · 1 yr · Bengaluru, Karnataka, India · On-site

• At Myntra, I enabled faster, high-quality releases by automating QA for the Coupons & Discounting microservices and the core consumer app team, with focus on in-sprint automation, performance validation, and release reliability.
• Automated in-sprint testing for multiple microservices, achieving ~70% code coverage for the backend service I owned.
• Developed Jenkins jobs for nightly regression runs, improving defect detection and increasing regression coverage by ~40%.
• Designed and executed vertical load tests on microservices to pinpoint bottlenecks, improving scalability to support ~2x expected traffic.
• Implemented BDD frameworks with Cucumber-JVM and Appium, increasing end-to-end mobile feature test coverage by ~50%.
• Collaborated with developers and product managers to align QA with sprint goals, reducing release delays and boosting confidence in delivery.

Apr 2015 – Jun 2017 · 2 yrs 2 mos · Hyderabad Area, India · On-site

• Took initiative early in my career to design and build automation frameworks for mobile apps and backend APIs, improving testing efficiency by ~30–40%.
• Analyzed requirements and coordinated with stakeholders to develop clear use cases, reducing requirement-related issues by ~20–25%.
• Executed functional, integration, and regression testing across web, mobile, API, and database layers, ensuring end-to-end validation of critical business workflows.
• Collaborated in backend and mobile app design discussions from the start, helping reduce post-launch defect leakage by ~25–30%.

May 2013 – Feb 2015 · 1 yr 9 mos · Pune, Maharashtra, India · On-site

• Led manual QA activities across mobile, desktop, Chromecast, Apple TV, and Android TV apps, ensuring consistent high-quality standards.
• Coordinated closely with offshore clients to deliver projects on time, earning multiple awards and recognition from senior management.
• Assigned and tracked QA tasks in Jira, achieving 100% on-time delivery for all projects during tenure at Mindtree.
• Created detailed test cases in TestRail, improving test coverage and streamlining defect identification for more efficient QA workflows.