Pooja Gupta

Product Director

Santa Clara, California, United States14 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven leadership in product management at ServiceNow.
  • Expertise in product strategy and road mapping.
  • Strong background in transparency and cross-functional collaboration.
Stackforce AI infers this person is a Product Management expert in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Product StrategyProduct Management

Other Skills

Product StrategiesProduct Road MappingTransparencyCross-functional Team LeadershipManagementManagement ConsultingStrategyCreativityOral & Written Communication SkillsProject ManagementIT StrategyBusiness AnalysisProblem SolvingBusiness StrategyLeadership

Experience

Servicenow

5 roles

Director, Outbound Product Management

Promoted

Mar 2025 – Present · 1 yr

Senior Manager, Outbound Product Management

Promoted

Feb 2023 – Feb 2025 · 2 yrs

Product StrategiesProduct Road MappingTransparencyProduct StrategyProduct Management

Staff Product Manager (Outbound) – Employee Experience

Mar 2021 – Feb 2023 · 1 yr 11 mos

Product StrategiesTransparencyProduct StrategyProduct Management

Sr. Manager, Customer Success Best Practice Research

Mar 2020 – Mar 2021 · 1 yr

Transparency

Best Practice Program Manager-Customer Success

Jan 2018 – Mar 2020 · 2 yrs 2 mos

Gartner

2 roles

Executive Advisor, IT Practice

Promoted

Feb 2017 – Dec 2017 · 10 mos · Greater Seattle Area

Transparency

Independent Consultant, Strategic Research

Oct 2016 – Jan 2017 · 3 mos · Greater Seattle Area

  • Project: Redesign an interactive 2-day workshop, a CEB Talent Offering, curriculum for developing IT service manager skills
Transparency

Ceb

Senior Manager, Strategic Research

Dec 2013 – Apr 2016 · 2 yrs 4 mos · Gurugram, Haryana, India

J.p. morgan

Summer Analyst

Jun 2012 – Aug 2012 · 2 mos · London Area, United Kingdom

Motorola

Software Engineer

Jul 2008 – Jul 2011 · 3 yrs · Bangalore-India, San-Diego-USA (5 months)

Hindustan aeronautics limited

Internship

Jun 2006 – Jul 2006 · 1 mo

  • Researched and studied the stages in the maintenance cycle of Fighter aircrafts from the time of entry to the time of delivery.

Education

The London School of Economics and Political Science (LSE)

Masters in Management

Jan 2011 – Jan 2013

Cornell Johnson Graduate School of Management

MBA Fall Exchange

Jan 2012 – Jan 2012

MIT Sloan School of Management

Certificate: Mastering Design Thinking

Jan 2020 – Jan 2021

University of Washington

Certificate: Supporting Scalable Analytics in the Cloud

Jan 2016 – Jan 2016

Manipal Institute of Technology

BE — Electrical and Electronics Engineering

Jan 2004 – Jan 2008

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