Priyanka Das

Operations Associate

Bengaluru, Karnataka, India7 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Strong teamwork and leadership skills demonstrated.
  • Experienced in customer service and data management.
  • Proficient in Microsoft Excel for analysis and reporting.
Stackforce AI infers this person is a Customer Service and Team Management professional with strong analytical skills.

Contact

LinkedIn

Skills

Core Skills

Teamwork

Other Skills

Microsoft ExcelSearch Engine Marketing (SEM)Search Engine Optimization (SEO)Google AdsDigital MarketingMicrosoft PowerPointMicrosoft OutlookMicrosoft OfficeCustomer ServiceLeadershipMicrosoft WordPublic Speaking

Experience

Taskus

Team mate

Sep 2020 – Present · 5 yrs 6 mos · Indore, Madhya Pradesh, India

  • Remote
TeamworkMicrosoft Excel

Annova solutions

Outreach Associate

Dec 2018 – Dec 2019 · 1 yr · Indore, Madhya Pradesh, India

  • Need to retirve medical records from hospitals in US given by the health plan.
  • Handle team of 5 members and provide them process knowledge.
  • Analyse quality scores of the trainees and provide training on the subject required.
TeamworkMicrosoft Excel

Intelenet global services private ltd.

Senior Customer Care Executive

Jul 2016 – Dec 2017 · 1 yr 5 mos · Indore, Madhya Pradesh, India

  • Customer Handling via chat and call related to order delivery, delay in delivery etc.Handling escalation calls.Data work.
Microsoft Excel

Education

Indore indira institute of management, Indore

Post graduation diploma in management. — Human Resources Management and Services

Jan 2016 – Jan 2018

Christian Eminent Academy of Management, Professional Education and Research, MIG Colony,Indore

Master of commerce

Jan 2014 – Jan 2016

BioReka University

Bachelor of Commerce - BCom — Hons

Jan 2011 – Jan 2014

Fatima Convent H.S School

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