Madhu Munakala

Software Engineer

Kanchili, Andhra Pradesh, India3 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in ServiceNow application development and administration.
  • Proficient in automating ITSM and CMDB processes.
  • Skilled in JavaScript, HTML, and CSS for custom solutions.
Stackforce AI infers this person is a ServiceNow Developer specializing in ITSM automation and application development.

Contact

Skills

Core Skills

Itsm OperationsJavascript

Other Skills

Scripting | Business RulesHTML CSS UI Builder Components structuresRESTSOAP IntegrationRest SOA IntegrationSQL

About

Hello There!👋🏻 I’m a passionate and detail-oriented ServiceNow Developer and Administrator with hands-on experience in designing, developing, and maintaining ServiceNow applications and workflows. I specialize in automating ITSM, CMDB,CSDM(4.0), Discovery processes, building custom applications, and improving platform performance through tailored solutions that align with business requirements. With a solid understanding of ServiceNow modules like Incident, Problem, Change, Service Catalog, and CMDB, I bring both technical and strategic value to organizations. I’m experienced in scripting (Business Rules, Client Scripts, UI Policies), creating custom applications, managing integrations using REST/SOAP APIs, and maintaining platform health and security.My expertise extends to developing and customizing Service Portals, crafting intuitive and responsive interfaces that simplify user interactions and drive engagement. I have also worked extensively with UI Builder to create tailored workspaces and dynamic pages for a range of use cases, aligning visual design with functional needs. Skilled in JavaScript, HTML, CSS. I’m constantly learning and keeping up with the latest platform features and best practices, and I’m driven to create user-friendly, scalable, and efficient solutions that enhance the overall ServiceNow experience. Let’s connect ✉️Email :- madhumunakala53@gmail.com if you’re interested in talking ServiceNow, ITSM, or platform innovation.

Experience

Tata consultancy services

3 roles

Systems Engineer

May 2024 – Present · 1 yr 10 mos

Scripting | Business RulesITSM operations

Servicenow ITSM developer

Promoted

May 2023 – Present · 2 yrs 10 mos

JavascriptHTML CSS UI Builder Components structuresJavaScript

Assistant Systems Engineer

May 2022 – May 2023 · 1 yr

Education

Gudlavalleru Engineering College, Seshadri Rao Knowledge Village, Gudlavalleru, PIN-521356(CC-48)

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2019 – Jan 2021

sri sarada Vidyanikethan

High school — Study

May 2014 – May 2015

Sir crr polytechnic

Diploma of Education — Mechanical Engineering

Jan 2016 – Jan 2018

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