Madhu Munakala — Software Engineer

Hello There!👋🏻 I’m a passionate and detail-oriented ServiceNow Developer and Administrator with hands-on experience in designing, developing, and maintaining ServiceNow applications and workflows. I specialize in automating ITSM, CMDB,CSDM(4.0), Discovery processes, building custom applications, and improving platform performance through tailored solutions that align with business requirements. With a solid understanding of ServiceNow modules like Incident, Problem, Change, Service Catalog, and CMDB, I bring both technical and strategic value to organizations. I’m experienced in scripting (Business Rules, Client Scripts, UI Policies), creating custom applications, managing integrations using REST/SOAP APIs, and maintaining platform health and security.My expertise extends to developing and customizing Service Portals, crafting intuitive and responsive interfaces that simplify user interactions and drive engagement. I have also worked extensively with UI Builder to create tailored workspaces and dynamic pages for a range of use cases, aligning visual design with functional needs. Skilled in JavaScript, HTML, CSS. I’m constantly learning and keeping up with the latest platform features and best practices, and I’m driven to create user-friendly, scalable, and efficient solutions that enhance the overall ServiceNow experience. Let’s connect ✉️Email :- madhumunakala53@gmail.com if you’re interested in talking ServiceNow, ITSM, or platform innovation.

Stackforce AI infers this person is a ServiceNow Developer specializing in ITSM automation and application development.

Location: Kanchili, Andhra Pradesh, India

Experience: 3 yrs 10 mos