P

Priya Gunjan

Associate Partner

Bengaluru, Karnataka, India17 yrs 7 mos experience
Highly Stable

Key Highlights

  • Over 18 years of expertise in Collections Strategy.
  • Proven track record in Portfolio Management and Risk Management.
  • Strong leadership in driving incentive programs and policy formulation.
Stackforce AI infers this person is a Collections Strategy expert in the Fintech industry.

Contact

Skills

Core Skills

Collection StrategyPortfolio ManagementBusiness PlanningTeam ManagementStakeholder ManagementScorecard DesigningData Analysis

Other Skills

Collections AutomationProject ManagementData & AnalyticsVendor ManagementPerformance ManagementIncentive DesigningLoss PlanningCost PlanningTarget SettingPortfolio DiagnosticsBusiness Reporting & Target SettingScorecardContest DesigningBusiness AnalysisBusiness Strategy

About

18+ years of experience in Business Planning, Collections Strategy & Risk Management. Credit Cards / Auto loans / BNPL / EMI Scorecards, Loss and Cost Modelling, Headcount Planning, Incentive Programs & Contest Designing Key Skills: - Portfolio Management - Partnering with Sales, Risk and Operations for successful Loss and P&L outcomes. - Collection Strategy – Performance Management, Effective Reporting and target setting; Change management. - Business Planning & Forecasting - Loss and Cost forecasting Models, Headcount planning, provisioning and budgeting for short/medium time horizons. - Scorecard Designing - Employee Scorecard, Vendor Scorecard, etc. - Team Management - Problem Solving - Project Management – Driving different projects from requirement gathering, data analysis, recommendations to implementation - Stakeholder Management/Strong Interpersonal & Organizational skills: Exposure to Customer Services, Collections, Operations & Fraud Risk Management - Incentive/Contest Designing/Policy Formulation/Presentation Skills - Ensuring Incentive Models are in sync with Organizational business objectives; presentation to higher authorities leading to policy formulations - KPI Identification/recommendation for new processes

Experience

Flipkart

Associate Director - Collections

Dec 2022Present · 3 yrs 3 mos · Bengaluru, Karnataka, India

  • Building Collections @ Flipkart
Stakeholder ManagementCollections AutomationProject ManagementCollection StrategyPortfolio Management

Toyota financial services india

Head - Collections Strategy & Analytics

Nov 2020Dec 2022 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • Led Central Collections Strategy team of Toyota Financials Services India Limited.
  • Managing following processes :
  • 1. Call Centre
  • 2. MIS, Data & Analytics
  • 3. Repossession & Auction
  • 4. End to end Collections Automation
  • 5. Collections Legal
  • 6. Vendor Onboarding & Management
  • 7. External & Internal Audit
Stakeholder ManagementData & AnalyticsCollections AutomationVendor ManagementCollection StrategyBusiness Planning

Sbi card

Assistant Vice President - WFM

Jul 2016Nov 2020 · 4 yrs 4 mos · Gurgaon, Haryana, India

  • Led performance management team of SBI Card
  • Incentive & Contest Champion for SBI Card
  • . Stakeholder Management
  • Team Management
  • . Data Analysis
  • . Employee Scorecard
  • . Incentive Onboarding of New Teams
  • . Change Management
  • . Audit & Policy Adherence
  • . KPI identification of new processes
Performance ManagementData AnalysisIncentive DesigningTeam ManagementStakeholder Management

Ge capital

5 roles

Senior Manager - WFM

Nov 2015Jun 2016 · 7 mos

Senior Manager-Reporting & Loss Planning

Jun 2014Jun 2016 · 2 yrs

  • Led Collections Reporting and Target Setting team
  • Loss, Cost and Headcount planning
  • Leading target setting/driving teams
  • Pro-active flagging of worsened performance
  • Leading Collections Centralized Reporting team
  • Monthly/quarterly dashboard/report out
  • Centralized Allocation Management
  • Trainer for Management trainees
Loss PlanningCost PlanningTarget SettingBusiness PlanningScorecard Designing

Manager-Collection Analytics & Reporting

Promoted

Oct 2010May 2014 · 3 yrs 7 mos

  • Early Stage and Late stage analyst
  • . Portfolio Diagnostics
  • Proactive flagging of worsening performance
  • Driving Champion-Challengers
  • Mitigation Plans
  • New Products launch
  • Project Management
Portfolio DiagnosticsProject ManagementData AnalysisCollection Strategy

Assistant Manager

Jun 2008Sep 2010 · 2 yrs 3 mos

Functional Trainee

Jun 2007May 2008 · 11 mos

  • GE Capital Functional Trainee - Batch 2007 :
  • Part of GE Young Leadership Program.

Education

IBS Gurgaon

MBA — Finance

Jan 2005Jan 2007

Patna Womens College

Bachelor of Arts - BA — English honors

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