Jul 2022 – Oct 2024 · 2 yrs 3 mos

• I am proud to lead as a Software Engineering Manager at Urban Company, overseeing key initiatives and driving impactful results.
• Successfully managed the UC Plus subscription stream, orchestrating a remarkable transformation of the annual expenditure. This achievement underscores my strategic approach to financial management and revenue generation.
• Spearheaded initiatives that resulted in an increase in overall incremental deliveries, coupled with a reduction in discount per request. These efforts not only improved operational efficiency but also contributed significantly to cost optimization.
• Currently leading a high-performing team of software engineers, focusing on the growth problem statement of New User Acquisition. Through collaborative efforts, we are tackling and innovating solutions to drive user acquisition and foster sustainable growth.
• Revamped the entire SEO architecture of Urban Company, elevating the overall web vital score and increasing the percentage of good URLs. This strategic overhaul has positively impacted our online visibility and user experience.
• Successfully revamped the Coupon and Referral systems of Urban Company, optimizing these critical components to enhance customer engagement and loyalty.

Jan 2021 – Jul 2022 · 1 yr 6 mos

• As an SDE-3 at Urban Company, I led a team of 5 software engineers dedicated to building innovative products tailored for our International markets. Here are some of my key achievements:
• Spearheaded the development of AutoPay. This feature automates various processes such as handling cancellation fees, managing automatic bookings, and facilitating subscription renewals by charging customers' cards directly. AutoPay has become integral to our international operations, streamlining scheduled booking payments and enhancing user experience.
• Played a pivotal role in localizing the entire customer app and implementing support for multiple languages. Contributed significantly to the development of Groot Service, our proprietary language translation micro-service. These efforts have enabled us to effectively engage with diverse customer bases worldwide, fostering stronger connections and improving accessibility.
• Architectured the Scheduled Bookings product, a sophisticated solution that automates the creation of booking requests based on customers' preferred schedules. This innovative feature enhances convenience for our users, streamlining the booking process and optimizing customer satisfaction.
• Through these initiatives, I have demonstrated my ability to drive impactful projects and deliver solutions that meet the unique needs of our International markets.

Mar 2018 – Jan 2021 · 2 yrs 10 mos

• As an SDE-2, I spearheaded a team of 2 software engineers to develop and implement innovative solutions at Urban Company, delivering impactful results in various areas:
• Led the development of a central platform to seamlessly integrate Urban Company's APIs with third-party infrastructure, optimizing processes and enhancing efficiency across the board.
• Pioneered the integration of Urban Company with Google Pay Microapps infrastructure, marking a significant milestone as the first engineering team to achieve this integration. This endeavor broadened Urban Company's reach and accessibility to users.
• Successfully launched Urban Company's micro app on prominent platforms such as Flipkart and PhonePe, expanding our market presence and facilitating user engagement through convenient access points.
• Developed a Control Center system empowering internal agents to efficiently place requests for customers directly, streamlining operations and enhancing customer service. Notably, this initiative contributed to a total of 101,735 bookings, reflecting the tangible impact of our solutions on Urban Company's success.
• Through these achievements, I demonstrated my ability to lead strategic initiatives, drive innovation, and deliver tangible results. I am committed to leveraging my expertise and passion for technology to contribute to the continued growth and success of Urban Company.

Jul 2016 – Jul 2018 · 2 yrs

• As an SDE-1 at Urban Company, I had the privilege of being part of the inaugural growth engineering team, contributing to pioneering initiatives that set the stage for the company's rapid expansion.
• Key accomplishments include:
• Spearheaded the development of the Customer Profile Micro Service from inception to deployment, enabling seamless user experiences for login, signup, and other essential functionalities.
• Played a pivotal role in the conception and launch of Urban Company's first-ever micro-service, marking a significant milestone in the company's technological evolution and scalability.
• Thriving in a dynamic environment, I embraced the challenges of building foundational systems that laid the groundwork for Urban Company's continued growth and success.

Jan 2016 – Jul 2016 · 6 mos

Jun 2015 – Jul 2015 · 1 mo · Bangalore

• In this internship , I worked closely with the CTO and backend lead to develop the entire backend for the operations tool ( an internal tool for the operations members). I primarily handeled the entire backend( Django) & created REST driven API's.

Jun 2014 – Jun 2014 · 0 mo · Delhi