Aug 2016 – Apr 2021 · 4 yrs 8 mos · Sunnyvale, CA · On-site

• Working as a Technical Architect for Marketing/Sales/Service/Experience Cloud and CPQ implementation.
• Designed,developed and deployed Apex Classes,Controller Classes,Apex triggers,Schedule/Batch Apex,SOQL,SOSL,Visualforce pages,Salesforce Lightning, Aura Framework,Lightning Web Components,Platform Events and API integration for various functional needs in the application using the Eclipse IDE,VS Code along with Flows,Process Builders,Workflow Rules,Email Alerts,Validation Rules,Custom Settings/Metadata Types,Shield Event Monitoring and Transaction Security Policy.
• Developed and Consumed Salesforce web services like REST/SOAP/Bulk API & HTTP Callouts using APEX to integrate with other systems.
• Developed REST API for external systems from Salesforce and Used OAuth 2.0 and connected Apps to authorize external calls to Salesforce Apex.
• Web development using scripting tools and protocols such as JavaScript,CSS,JSON,jQuery,LWC.
• Implemented Salesforce integration with AWS CloudFront,S3 bucket,CloudWatch Monitoring and Amazon Simple Notification Service(SNS).
• Implemented Salesforce/Steelbrick CPQ functionality including Product Setup,Product Options,Product Configuration & Rules,Pricing,Discounting,Quote Templates,Order Management,Approvals setups,Contract Management and Amendments.
• Service Console,Live Agent,SBR,Talkdesk (CTI),Google Analytics,SkillJar,GetFeedback survey,DocuSign, DiscoverOrg and other system integrations.
• Developed custom knowledge articles management resulting in higher customer satisfaction,decrease in incoming number of cases.
• Salesforce DX implemented using VS Code,AutoRABIT,CI/CD implementation using bitbucket/git and automated deployment/releases.
• Provide technical solutions and best practices on Coding Standards,Deployment,Apex,Visual force,Lightning Aura and LWC,Salesforce Integration, Security implementations as Salesforce.com SME.
• Have been involved and completed many M&A and consolidations and migration of the systems.

Oct 2015 – Aug 2016 · 10 mos · Sunnyvale CA

• Worked as a Technical Lead to handle complete project.
• Worked in Agile and SCRUM Methodology.
• Developed and deployed Apex Classes,Controller Classes,Apex Triggers,Schedule/Batch Apex,SOQL,SOSL and Visual force pages for various functional needs in application.
• Designed Complex logic involving Apex Controllers (Standard and Custom Controllers).
• Developed and Integrated Salesforce web services like REST API,SOAP API,JSON.
• Actively participated in Technical team discussions between Business teams,Analysts,developers and QA Team.
• Developed Scheduler Classes for nightly batch processes & Supported case management.
• Managed Different SFDC Sandbox environments for Dev/Test/UAT and Training.
• Managed Deployment/Release Management to QA/UAT/Production.
• Designed, developed Queues,Public groups, email templates,Email Alerts,Flows,Process Builders,Workflow Rules,Validation Rules,Custom Settings, Custom Metadata Types.
• Integrated the Web Services for extracting the data from external systems and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Involved in strategic planning, resource allocations, project estimations,coordination of people and resources.

Oct 2013 – Oct 2015 · 2 yrs

• Worked for Client: American Airlines,Fort Worth, Texas
• Worked as a Technical Lead to handle complete project.
• Worked in Agile and SCRUM Methodology.
• Designed and developed Visual Force Pages to meet various functional needs.
• Developed and Integrated Salesforce web services like REST/SOAP API,JSON.
• Developed and deployed Apex Classes,Controller Classes,Apex Triggers and Visual force pages for various functional needs in application.
• Actively participated in Technical team discussions between Business teams,Analysts,developers and QA Team
• Involved product grooming, product backlog building, Stories review, provided through impact and gap analysis.
• Developed Scheduler Classes for nightly batch processes & Supported case management.
• Managed Different SFDC Sandbox environments for Dev/Test/UAT and Training
• Managed Deployment management/Release Management to production
• Create Queues,Public groups,and email templates, Email Alerts,Workflow Rules,flows.
• Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Involved in strategic planning, resource allocations, coordination of people and resources.

Jan 2011 – Oct 2013 · 2 yrs 9 mos

• Worked for Client: Brocade Communications Systems, Inc., San Jose CA
• Worked as a Technical Lead and Onsite coordinator to handle complete project.
• Worked closely with the business team to understand requirements,scope definition to ensure all development meets business requirements and is delivered fully tested and as per development plan.
• Involved in SDLC of the project Functional Specification, Requirement Gathering, Designing,Coding and Testing.
• Design and development of Apex Classes, Apex Trigger, Controllers, Batch Apex, VF pages,SOQL,SOSL to implement complex business requirements.
• Worked on various integrations projects like salesforce.com (service cloud) , SFDC Webservices, SFDC Enterprise and Partner WDSL.
• Worked on Flows,Workflow Rules,Email Alerts,Validation Rules,Custom Settings,Custom Metadata Types.
• Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment and QA/UAT testing support and production release management and deployments.
• Worked in Agile and SCRUM Methodology.

Oct 2009 – Jan 2011 · 1 yr 3 mos

• Worked for Client: Brocade Communications Systems, Inc., San Jose CA
• Worked as an Offshore Technical Lead to handle complete project. Involved in SDLC of the project Functional Specification, Requirement Gathering, Designing, Coding and Testing,client and onsite interaction for requirement gathering and review.
• Work closely with Project Manager for project planning, providing robust estimates for development tasks
• Implemented Credential Vault to integrate with SFDC web services, Personalization and Customization of portlet and portal pages.
• Integration with SFDC Enterprise wsdl to invoke SFDC webservices to two-way communication between data from my brocade systems to SFDC and vice-versa.
• Developed Custom Portlets based on JSR168 specification using WebSphere Portal Server 6.0.
• Created roles and pages and incorporated the Portlets depending on the business functions.
• Extensively used DOJO toolkit 1.4 for UI development and to produce AJAX effects.
• Implemented caching strategy of application using web sphere Dynacache
• Implemented WebAppIntegrator for integrating web applications into Portal application with common header and footer.

Oct 2008 – Oct 2009 · 1 yr · Noida, Uttar Pradesh, India

• Worked for Client: CellTrust® Corporation, USA
• Worked as Lead to handle the complete project.
• Installation, Configuration, Administration, Documentation, and Troubleshooting of the Liferay Portal environment.
• Liferay Portals Development, JSR 168/286 Portlets, Portals Toolkit 5.x/6.x, Tomcat Portal Server, Liferay Portal configuration, user management, authentication and authorization.
• Involved in SDLC of the project (Functional Specification, Coding, Design and Testing).
• Analyzing the Requirements and developing the Business Components, database components, user interfaces and calling core API’s from it.
• Keep in coordination with the development and testing team, to check the progress of the project.
• Created Managed UI beans, Managed Action beans, and View Controller and Navigation rules.
• Setup the complete environment and configure projects on DEV, SIT and UAT environment.
• Prepared the project estimation sheet for the requirements.
• Overview and review of deliverables.
• Prepared Solution, Use case documents and Design documents for different modules of the application.

Jul 2006 – Oct 2008 · 2 yrs 3 mos · Greater Chennai Area

• Worked for Client: UBM TechWeb USA, The New York Times Company (NYSE: NYT) USA, D&B USA
• Worked as a developer and involve in Requirement gathering, Designing, Coding , Unit and Integration testing.
• Actively involved in problem discussion and on-site communication with on site persons.
• Develop business components, database components, user interfaces.
• Analysis and development of spring based Business Components. We are using spring and Hibernate to write Businesses logic separately in Business components.
• Development of functional enhancements and new requirements for the application
• Programming in Java (J2EE) at all levels of system architecture using standard design patterns such as abstract data access objects (DAOs), Data Transfer Objects (DTO) and Delegates.
• Responsible for the design and development of the framework. The system is designed using J2EE technologies based on MVC architecture. Written Action classes, Request Processor, Business Delegate, Business Objects and Service classes.
• Worked on developing application using Core Java using Hibernate framework and Spring framework.
• Developed various JSP custom tags to address unique requirements of the project.
• Providing technical support through debugging and fixing code issues that may arise from time to time.
• Proactive support in terms of coming up with suggestions to improve the application and corresponding implementation strategies.