Aug 2023 – Present · 2 yrs 7 mos · Delhi, India · Hybrid

• System Architecture & Scalability – Design and maintain microservices-based backend systems that support high-traffic APIs with 99.9 % uptime and improved throughput.
• Performance Optimization – Implement batch processing, indexed lookups, and query optimizations, cutting heavy cron jobs from 25 min to 15 sec and improving transaction speed by 15 %.
• AI-Driven Automation – Build data-processing pipelines using Google Vertex/Gemini models to digitize 60 k+ monthly reports and automate parameter extraction, reducing operational costs by 95 %.
• Secure Integrations – Develop and maintain encrypted API integrations with diagnostics and insurance partners, using webhooks and fallback dashboards to achieve a 99.9 % booking success rate.
• Feature Development – Deliver core products including a time-slot booking system (60 k bookings in the first month), a multi-level RBAC coupon platform, and an OPD claims management system processing 10 k+ monthly claims.
• Monitoring & Reliability – Strengthen stability through proactive error handling, logging, and monitoring, resolving 200+ production issues and improving system reliability by 25 %.

Aug 2022 – Jul 2023 · 11 mos · Delhi, India · Hybrid

• Claims Automation – Collaborated on TPA integrations to automate health-claim workflows, reducing manual intervention by 35 %.
• API Development – Built endpoints for booking, attendance, and cancellation of psychiatry sessions, streamlining scheduling operations and improving efficiency by 22 %.
• Data & Analytics – Created a KPI dashboard tracking 88 unique metrics, improving performance assessment accuracy by 28 %.
• Team Collaboration – Worked closely with senior engineers and product teams to deliver secure, scalable healthcare solutions and gain hands-on experience with production systems.