Jan 2023 – Mar 2024 · 1 yr 2 mos · Remote

• Leading product unification of the composition platform, to better cross-sell our Enterprise product portfolio.
• Crafted and executing on a product vision for customer cross-functional collaboration and business user self-service. Early initiatives include: expanded collaborative Deploy Preview availability and usage, and a Slack app.
• With Design, currently executing on an app UI/UX evolution to improve platform usage and usability, as well as brand perception.
• Continuously influencing product operations, e.g. roadmap planning, product process, customer feedback programs, and cross-organizational relationships.

Sep 2021 – Jan 2023 · 1 yr 4 mos · Remote

• My focus was on continuously differentiating the developer workflow on Netlify, so that customer teams can code, ship, and validate their web experiences seamlessly.
• I defined and implemented a product roadmap to improve customer developer workflow efficiency, including an environment variables overhaul, automatic deploy subdomains, and Azure DevOps support. A majority of Enterprise customers use these features quarterly.

Sep 2020 – Aug 2021 · 11 mos

• I was responsible for identifying, specifying, and helping execute on the most impactful changes we can make on key areas of the web platform in support of consumer, enterprise, and developer needs. My role enabled me to collaborate with internal developers, PMs, and designers; partners in the Chromium open source project; and stakeholders in the W3C/WHATWG web standards bodies.
• Most recently I:
• Drove the Web Platform team's strategy for user trust and privacy on the web. This includes making new investments into consumer-facing features like Tracking Prevention, as well as collaborating with partners across and outside the company to design new privacy-preserving web standards for key use cases, such as federated authentication.
• Chaired a workstream to strengthen how we communicate our trust and privacy investments with the general public.
• Advanced a vision for customizable HTML controls in W3C/WHATWG standards bodies. The lack of control customizability is a decades-old developer pain point that results in accessibility, usability, and performance issues for users, as well as wasted resources across development organizations. Most recently I have co-designed and championed proposals that will reduce the complexity of creating top-layer popover UI.
• (Microsoft retitled roles with this career path from "Program Manager" to "Product Manager")

Sep 2017 – Sep 2020 · 3 yrs

• The Microsoft Edge Web Platform team builds the browser’s rendering engine, or the set of web APIs developers use to create compelling and fully-featured websites. I focused on accessibility and privacy as a PM II. I identified, designed, and helped execute on the most impactful features and fixes we can make for web developers, browser users, and enterprises in these spaces.
• Some highlight projects:
• Brought support for UI Automation, the modern Windows accessibility API, to the Chromium web platform. This was a monumental effort involving full engineering teams across both Microsoft and Google.
• Brought Windows High Contrast support to Chromium, finally standardizing CSS APIs for forced color modes.
• Identified and addressed a key user pain point around disruptive notification requests with "quiet notifications". This feature suppresses the full browser flyout permission prompt for website notification requests, unless the website has a high rate of acceptance for these permissions.
• Implemented an internal privacy review process for web API proposals.
• Created and chaired a workstream to strengthen browser privacy communications.
• I also invest heavily in team culture: I have served as a mentor to interns; created a peer mentorship group for my team; and continually seek out ways to improve our processes.

Jan 2015 – Sep 2017 · 2 yrs 8 mos

• As a PM I on the Microsoft Edge Web Platform team, I filled a unique role.
• I was the first designer/front-end developer on the team, working on public web properties, internal tools, browser pages, code demos, and marketing materials using design, front-end development, content strategy, and other skills. You can think of my audience as being web developers outside and inside of Microsoft.
• Over time, my role expanded to include developer education through speaking engagements, partner engagements, and a half-day CSS Grid workshop. I also got involved with web standards work as a member of the W3C CSS Working Group. It's a wide range of activities, but essentially I helped the platform team communicate our active investments and future direction with the web community.

Jun 2011 – Dec 2014 · 3 yrs 6 mos · Charleston, SC and Remote

• I designed and/or built innumerable websites and branding projects (that is, logos and print design) for a wide range of clients, from mom-and-pop shops to nonprofits to start-ups to large companies like Google.

Jun 2010 – Aug 2010 · 2 mos · Gainesville, FL

• I worked on a wide variety of print materials for university fund-raising efforts, alumni associations, and publications. Projects have included ads, logos, and stationary materials.

May 2010 – Apr 2011 · 11 mos · Gainesville, FL

• I helped transition the Grooveshark web app from a Flash-based site to an HTML/Javascript website; my main responsibilities were with HTML, CSS, and jQuery. I have also contributed design, illustration, and photography to various other Grooveshark internet properties.

Aug 2009 – Apr 2010 · 8 mos · Gainesville, FL

• I collaborated with two other design students to create promotional and advising materials for the School of Art and Art History at the University of Florida.