Shambhavi Jha

Business Development Executive

Bengaluru, Karnataka, India13 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led strategic account management for top Amazon sellers.
  • Drove category growth through data-driven decision-making.
  • Built inclusive teams and mentored future leaders.
Stackforce AI infers this person is a B2C digital commerce leader with expertise in scaling platforms and seller ecosystems.

Contact

LinkedIn

Skills

Core Skills

Strategic Leadership & P&l AccountabilityStakeholder Management & Brand NegotiationProgram/project Management & Gtm StrategyData-driven Decision Making & Operational Excellence

Other Skills

Organizational LeadershipCategory ManagementPeople Leadership & Team BuildingAnalytical SkillsBusiness MetricsProblem SolvingPeople ManagementP&L ManagementSeller Ecosystem ManagementQuick Commerce StrategyFMCGHCTP and Fashion Category GrowthDigital Marketplace StrategyCommunicationBusiness Growth

About

Over the last 13+ years, I’ve helped shape some of India’s largest digital commerce stories, from growing Flipkart’s FMCG categories to scaling Amazon’s seller ecosystem across a ₹multi-billion GMV portfolio. I’ve worked at the heart of retail transformation, leading complex transitions like the Premium 3P launch and helping scale Amazon’s profitability. What drives me? Building systems that last, solving tough problems with clarity, and making scale feel simple. Whether it’s designing seller playbooks, recovering margin through smart pricing, or navigating CXO-level planning, I aim to balance pace with precision. But leadership, for me, is more than just performance metrics. It’s about building inclusive teams, mentoring future leaders, and creating a culture of ownership and intent. I’ve been fortunate to coach some incredible talent, scale new capabilities from scratch, and grow alongside teams that thrive on challenge and trust. If you're thinking about how to grow platforms without losing profitability or how to build teams that can deliver at scale, let’s connect. I love trading ideas on commerce, category strategy, and purposeful leadership.

Experience

Amazon

4 roles

Account Leader, Selling Partner Services

Promoted

Apr 2023 – Present · 2 yrs 11 mos

  • Lead strategic account management for top-performing Amazon sellers, driving sustained revenue growth, operational excellence, and long-term brand partnerships. Spearhead initiatives that elevate seller performance, enhance customer experience, and align business goals with Amazon's high-growth ecosystem.
Organizational LeadershipCategory ManagementStrategic Leadership & P&L AccountabilityStakeholder Management & Brand NegotiationProgram/Project Management & GTM StrategyData-Driven Decision Making & Operational Excellence+1

Program Leader- Seller-Vendor Experience

Apr 2020 – Apr 2023 · 3 yrs

  • Led Amazon’s Seller-Vendor Experience charter, launching large-scale selection expansion initiatives and enabling scalable, seller-vendor-first experience programs. Drove improvements in operational efficiency, onboarding, and support by leading seller-vendor contact strategy and issue resolution frameworks. Championed cross-functional collaboration to elevate seller-vendor satisfaction and business continuity.
Analytical SkillsStakeholder Management & Brand NegotiationProgram/Project Management & GTM StrategyData-Driven Decision Making & Operational ExcellencePeople Leadership & Team BuildingBusiness Metrics+2

Senior Category Manager, Grocery and Consumables

Dec 2018 – Mar 2020 · 1 yr 3 mos

  • Led end-to-end management of the Grocery category, owning full P&L responsibility. Drove category growth through strategic assortment planning, new launches, and data-driven decision-making. Collaborated with leading FMCG brands to drive multifold yoy growth.
Analytical SkillsStrategic Leadership & P&L AccountabilityStakeholder Management & Brand NegotiationProgram/Project Management & GTM StrategyData-Driven Decision Making & Operational ExcellencePeople Leadership & Team Building+2

Category Manager, Grocery

May 2017 – Nov 2018 · 1 yr 6 mos

  • Managed the Grocery category with full P&L ownership, driving revenue through data-led assortment decisions and strategic brand partnerships.
Analytical SkillsStrategic Leadership & P&L AccountabilityData-Driven Decision Making & Operational ExcellenceProblem Solving

Cloudtail india private limited

2 roles

Vendor Manager, FMCG and Consumables

Promoted

Nov 2016 – Apr 2017 · 5 mos

  • Managed negotiations and P&L for HPC and Baby category.
Analytical SkillsStrategic Leadership & P&L AccountabilityStakeholder Management & Brand NegotiationData-Driven Decision Making & Operational ExcellenceProblem Solving

Assistant Vendor Manager

Jun 2015 – Oct 2016 · 1 yr 4 mos

  • Buying and purchase planning for Consumables category- inventory management, sales forecast, evaluating pricing for bulk buys
  • Launched Household Supplies at Amazon India- introduction of new vendors, closing promotion plans for uplifting sales, operations management for price changes
  • Selection addition for Health and Personal Care and Baby Care category to increase portfolio and create new sales mix within verticals- baby gear, incontinence, nutritional drinks and food, body supports
  • Managing P&L for Household and Baby Care category- closing best in class terms margins with vendors, cost optimization through better inventory model, getting promotional margin support from brands to give better customer discounts, managing sales mix towards higher margin verticals,
Analytical SkillsStrategic Leadership & P&L AccountabilityData-Driven Decision Making & Operational Excellence

Flipkart.com

3 roles

Category Manager, Baby and Beauty

Promoted

Jan 2015 – May 2015 · 4 mos

  • Buying and purchase planning for FMCG- Baby care and Beauty brands
  • Handling new launches for the category- eye care and household supplies
  • Drive key brand associations to drive joint marketing activities
  • Formulation and implementation of Monthly & Quarterly Sales Plan.
  • Responsible for market research on price data, product movement, competition pricing,
Analytical SkillsStrategic Leadership & P&L AccountabilityData-Driven Decision Making & Operational Excellence

Assistant Manager

Promoted

Dec 2013 – Dec 2014 · 1 yr

  • Buying and purchase planning for Baby Care and Toys Category.
  • Responsible for the stock updates and inventory information from each of the suppliers / distributors managed by them
  • Drive key brand associations to drive joint marketing activities with brands
  • Evaluating vendors and developing a vendor performance matrix
  • Inventory management, sales planning, forecasting and Developing product assortments
Analytical SkillsStrategic Leadership & P&L Accountability

Inventory Analyst, Consumables

Jul 2012 – Dec 2013 · 1 yr 5 mos

  • Planning of Categories- Lifestyle and Soft Line. Worked to increase the key metrics of inventory- Regional and Inventory Utilization.
Analytical Skills

Volvo buses

Engineering Project

Jan 2012 – May 2012 · 4 mos

  • Standardization of Work Process and Implementation of Two- Bin System in the Warehouse.

Education

Visvesvaraya Technological University

Bachelor's degree — Industrial Engineering & Management

Jan 2008 – Jan 2012

DAV Kapil Dev Public School

Jan 2003 – Jan 2008