Oct 2024 – Present · 1 yr 5 mos · Texas, United States · Remote

• As a Data Analyst, I transform raw data into strategic insights by developing interactive Power BI dashboards, empowering stakeholders to track key performance indicators (KPIs) and monitor critical business trends. Leveraging SQL, Python, and R, I cleanse, model, and analyze large datasets to uncover actionable intelligence that drives data-informed decision-making.
• A brief snapshot of my accomplishments in this role include:
• ✔️ Enhanced digital media performance by analyzing multi-platform data, optimizing marketing campaigns, and refining customer engagement strategies.
• ✔️ Implemented machine learning models to segment customer behavior, identify patterns, and forecast industry trends.
• ✔️ Improved query and pipeline performance by optimizing SQL scripts and streamlining data workflows.
• ✔️ Facilitated data-driven decision-making through predictive modeling and advanced statistical analysis.
• By bridging the gap between data and strategy, I enable stakeholders to make smarter, faster, and more impactful business decisions.

Mar 2022 – Jul 2024 · 2 yrs 4 mos · On-site

• As a data analyst supporting Cardiovascular and Nephrology programs, I leveraged advanced analytics and reporting tools to monitor KPIs, uncover inefficiencies, and optimize workflows across Central and North Texas. My work enabled data-driven decisions that improved both operational performance and financial outcomes.
• Key Achievements:
• ✔️ Transformed monthly finance reports into automated daily Power BI dashboards, improving visibility into clinical and financial KPIs and reducing decision lag time.
• ✔️ Applied predictive modeling and advanced analytics to uncover revenue cycle inefficiencies, increasing procedural volume by 33% and improving margins by 6%.
• ✔️ Reduced medical supply waste from 3% to <1% by analyzing KPIs and redesigning workflows, generating significant cost savings.
• By combining technical expertise in Power BI, predictive modeling, and KPI analysis with cross-functional collaboration, I delivered measurable improvements in efficiency, resource utilization, and financial performance.

May 2019 – Mar 2022 · 2 yrs 10 mos · On-site

• As an operations data analyst supporting Cardiac Catheterization, Electrophysiology, and Cardiovascular Labs, I applied analytics, automation, and BI tools to optimize resource allocation, reduce costs, and improve financial and clinical performance. My work bridged clinical operations with financial outcomes by uncovering inefficiencies and implementing data-driven solutions.
• Key Achievements:
• ✔️ Streamlined operations across CATH, EP, and CV labs by analyzing scheduling and resource allocation data, improving utilization and efficiency.
• ✔️ Increased operating margins by 3% and achieved a 7% annual cost reduction by conducting root-cause analyses of supply chain inefficiencies and high-cost device usage.
• ✔️ Reduced payor denials and write-offs by 25%, generating $2.1M in annual recovered revenue through predictive modeling, SQL data mining, and BI-driven workflow improvements.
• By focusing on data analytics, KPI development, and process optimization, I delivered measurable improvements in efficiency, cost control, and revenue integrity within procedural medicine.
• Skills: Power BI | SQL Analytics | Predictive Modeling | Workflow Optimization | Financial Analysis | Data Mining

Jul 2016 – May 2019 · 2 yrs 10 mos · On-site

• As a clinic data analyst supporting five geographically dispersed clinics, I applied Excel and Power BI to track KPIs, optimize scheduling, and streamline clinic workflows. My work focused on using data to uncover bottlenecks, improve patient access, and increase overall clinic utilization.
• Key Achievements:
• ✔️ Reduced appointment backlog by 37% and increased utilization to 124% by analyzing scheduling and resource allocation data.
• ✔️ Conducted root-cause analyses to eliminate operational bottlenecks, reduce wait times, and improve patient access.
• ✔️ Developed KPI dashboards in Excel and Power BI to monitor performance, support compliance, and guide clinic decision-making.
• By focusing on KPI tracking, root-cause analysis, and workflow optimization, I delivered measurable improvements in productivity, efficiency, and patient satisfaction.
• Skills: Excel | Power BI | Data Analytics | KPI Development | Process Optimization | Workflow Analysis

Oct 1995 – May 2016 · 20 yrs 7 mos · Fort Hood, TX · On-site

• Supported the transition of hospital operations to a new facility by applying data analytics and process improvement strategies to optimize scheduling, resource allocation, and regulatory compliance. Focused on using data-driven decision-making to enhance efficiency, patient satisfaction, and operational outcomes.
• Key Achievements:
• ✔️ Improved OR utilization by 15% and boosted hospital efficiency by redesigning scheduling protocols and optimizing resource allocation through advanced analytics.
• ✔️ Conducted compliance audits and monitoring using Joint Commission (TJC) and Army MEDCOM standards, ensuring regulatory adherence and readiness.
• ✔️ Contributed to a 96% patient satisfaction rating by analyzing operational performance data and driving process enhancements during a major facility transition.
• Skills: Data Analytics | Process Optimization | Regulatory Compliance (TJC, MEDCOM) | Workflow Design | Performance Monitoring