Jan 2023 – Present · 3 yrs 2 mos

• Enter daily transactions into accounting software (e.g., QuickBooks, Tally, or Excel). Update and manage general ledger accounts. Prepare payment, receipt, journal, and contra vouchers. Prepare and process customer and supplier invoices. Match and reconcile company bank statements with internal records. Handle petty cash transactions and maintain records. Help calculate salaries, overtime, and statutory deductions like taxes and provident fund. Organize and maintain proper filing of financial documents and records. Ensure data accuracy in all accounting entries and reports. Prepare monthly, quarterly, and annual financial statements. Forecast revenues and expenses based on historical data and trends.

Jan 2020 – Jan 2022 · 2 yrs

• Greet customers warmly and assist them throughout their shopping experience. Answer questions about products, prices, availability, and promotions. Handle returns, exchanges, and complaints in a professional manner. Maintain a friendly and approachable demeanor at all times. Assist customers in making purchasing decisions. Upsell or cross-sell products to increase sales. Achieve or exceed sales targets and KPIs (key performance indicators). Process transactions accurately using point-of-sale (POS) systems.