Melissa Montgomery, SPHR 😀

CEO

Alpharetta, Georgia, United States27 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leader in customer experience and success strategies.
Expert in driving adoption of SAP enterprise solutions.
Passionate about people-focused innovation and collaboration.

Stackforce AI infers this person is a Customer Experience and SAP Solutions expert with a focus on organizational growth.

Contact

Skills

Core Skills

Leadership

Other Skills

Social Media MarketingBrandingCloud ApplicationsSAP SuccessfactorsCustomer EngagementSolution AdoptionVoice of the CustomerCoachingCorporate EventsCustomer SuccessPeople ManagementHuman ResourcesGlobal Client ManagementEducationRecruiting

About

I’m a customer experience (CX) leader with extensive experience in SAP enterprise solutions. I specialize in driving adoption, improving employee and customer experiences and leading cross-functional teams to deliver measurable business impact. Passionate about leadership, collaboration, and people-focused innovation, I help organizations and teams thrive while sharing insights on tech trends, customer success strategies, and organizational growth.

Experience

Sap

8 roles

Vice President, SAP (BWN) Business Women's Network - Atlanta Chapter (Volunteer Leader)

Nov 2025 – Present · 4 mos

Leadership

Global Leader, SAP Business Suite - Preferred Success

Promoted

Apr 2025 – Present · 11 mos

Leader, Enterprise Customer Success

Apr 2023 – Apr 2025 · 2 yrs

Global Program Leader, Scale and Adoption Strategy

Promoted

Mar 2022 – Apr 2023 · 1 yr 1 mo

Leader Customer Engagment

Promoted

Jan 2021 – Mar 2022 · 1 yr 2 mos

Practice Leader - Marketing and Branding

Promoted

Jan 2020 – Jan 2021 · 1 yr

Global Partner Marketing for Global Partner Summit at SAPPHIRE (ST assignment)

Jan 2019 – Jun 2019 · 5 mos

Executive, Client Engagement

Nov 2016 – Jan 2020 · 3 yrs 2 mos

Fyi international usa

VP Client Services (contract position)

Jun 2016 – Nov 2016 · 5 mos · United States

Ceb, now gartner

Director, Strategic Accounts

Aug 2014 – Jun 2016 · 1 yr 10 mos · Atlanta Metropolitan Area

Fusion management and consulting inc

Principal Consultant

Jun 2010 – Dec 2014 · 4 yrs 6 mos · Nationwide · Remote

Entrepreneur of a boutique HR consulting firm. Developed successful client relationships at Executive levels in Small to Medium size companies. Provided value added services, advised client companies on human capital management prac- tices, business and HR strategies, and served as an extension of clients’ management and HR teams. Advanced recruitment strategies attracting talented and skilled workers. Acted as an internal consultant by analyzing and recommending solutions
to human resource issues.

Lake forest graduate school of management

3 roles

Client Management - Talent and Business Consulting

Jul 2006 – May 2009 · 2 yrs 10 mos · Lake Forest, IL

Sr. Manager Corporate Relations/Consultant

Promoted

May 2005 – Jun 2010 · 5 yrs 1 mo · Lake Forest, IL

Promoted partnerships between corporations and school, increased relationships and educational opportunities for over 100 clients. Developed, sold and managed programs that promoted the schools MBA and corporate education leading to a 75% increase in sales opportunities. Headed program and project management for over 50 successful Business Learning Events. Directed team efforts to build relationships and substantially increased corporate on-site MBA programs. Promoted twice - Former Talent Acquisition/business consultant and Client Relationship Manager. In my prior roles I led the successful strategy to recruit leadership for the organization in roles such as CIO, Business Development, Account Management, Sales and Marketing, Recruiting and Admissions. As Client Relationship Manager, I Partnered with Fortune 500 companies to manage their learning and development challenges and collaboratively determine solutions that address core business needs. Provided leadership in execution of marketing and business development strategies exceeding 100% of plan for several years.