CHANDRA KAYAL

Operations Associate

New Delhi, Delhi, India13 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 8 years of experience in banking and customer service.
  • Proven track record of exceeding performance targets.
  • Skilled in operational functionalities and client relations.
Stackforce AI infers this person is a Banking and Financial Services professional with strong customer relationship management skills.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Customer Service ManagementProject Management

Other Skills

Analytical SkillsPeople ManagementCustomer AcquisitionClient RelationsBankingCustomer Experience ManagementAnti-Money LaunderingCross-SellingCustomer Service OperationsSales and MarketingBusiness Relationship ManagementSalesFinanceLeadershipMicrosoft Excel

Experience

Bank of baroda

Assistant Manager

Nov 2014Present · 11 yrs 4 mos · New Delhi, Delhi, India · On-site

  • Highly motivated and results-driven banking professional with 8 years of experience in financial operations and customer service. Skilled in operational functionalities, with a proven track record of consistently exceeding performance targets. Excellent communicator and problem solver, able to build strong relationships with clients and colleagues alike. Looking for new opportunities to grow and expand my expertise in the banking industry.
  • Having knowledge in Recovery, Government Business, CASA and presently in Defence Banking.
Analytical SkillsPeople ManagementCustomer Relationship Management (CRM)Customer Service Management

Air india limited

Assistant Controller

Feb 2012Sep 2013 · 1 yr 7 mos · New Delhi, Delhi, India · On-site

  • Digitization of manual system in Air India.
Project Management

Education

Manipal university

Diploma in banking and finance — Banking and Financial Support Services

Sep 2013Sep 2014

University of Delhi

Bachelor of Education - BEd — Education

Jul 2010Aug 2011

University of Delhi

Bachelor of Science - BS — PYHSICS

Jul 2004Jul 2007

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