Nov 2022 – Nov 2025 · 3 yrs · On-site

• GPS Product – Led end-to-end design for app & web platforms used by 8L+ operators, enhancing usability and engagement.
• Buy & Sell Platform – Designed the marketplace from the ground up simplified buy & sell flows through user research, driving strong early adoption.
• Technician App – Redesigned installation and inventory workflows, reducing errors and improving operational efficiency.
• Sales App – Designed order flow, customer management, and dashboard modules, helping the sales team work faster and more effectively.

Dec 2021 – Nov 2022 · 11 mos · On-site

• Managed and updated daily leads for the telesales team to improve outreach and conversions.
• Maintained and tracked performance reports monitor conversions and lead quality.
• Curated customer datasets for Facebook campaigns and coordinated with marketing for better targeting.

May 2019 – Dec 2021 · 2 yrs 7 mos · On-site

• Planned and managed warehouse inventory and order scheduling.
• Coordinated with ground teams to make sure technicians always had the required stock, even by sharing between nearby locations.
• Ensured all inventory deliveries were made on time with no delays.
• Checked and verified logistics billing before sending it to the finance team.
• Managed a small team of 5 people and guided them to complete daily operational goals efficiently.