Sep 2017 – Present · 8 yrs 6 mos

• Driving Microsoft Education's product strategy, including responsibility for AI in education experiences, M365 Copilot, Learning Accelerators, Microsoft Teams EDU and the inclusive classroom which helps empower students of all abilities.
• Lead the Immersive Reader set of products, which help students with dyslexia, dysgraphia, ADHD, as well as non-native speakers and emerging readers. Recently announced Immersive Reader has 50,000,000 monthly active users across all apps and platforms
• Co-founder of the new Reading Progress product in Microsoft Teams for EDU. Improve student reading fluency, save teachers time, and gather insights.
• Lead the OneNote Education product strategy and roadmap for Class and Staff Notebooks. OneNote Class Notebooks now has over 300,000,000 Student Notebooks created and used by over 2,000,000 Teachers
• Named #3 Education Technology Influencer by TechEdvocate
• Named a top Higher Education IT Influencer by EdTech Magazine
• Named Top 25 STEM Influencer by Onalytica
• Won the Accessibility Leadership Advocacy award at Microsoft in 2018
• Named a Top 15 Education Technology influencer by Onalytica

Nov 2014 – Sep 2017 · 2 yrs 10 mos

• Created original OneNote education strategy and focus points of execution
• Co-designed and launched the OneNote Class Notebook app. Now has over 300,000,000 Student Notebooks created and used by over 1,000,000 Teachers
• Co-designed and launched the OneNote Staff Notebook app
• Co-founded the Professional Learning Communities Groups app for Office 365
• Worked with over 40 top Education LMS, SIS and Gradebook partners to integrate with the OneNote Class Notebook
• Part of the Grand Prize winning Microsoft 2015 Hackathon Team, Learning Tools for OneNote. Competition was amongst 3300 teams and 13,000 employees
• Named #3 Education Technology Influencer by TechEdvocate in 2018
• Named a Top 15 Education Technology influencer by Onalytica in 2016

Apr 2010 – Oct 2014 · 4 yrs 6 mos

• Created vision, strategy and overall direction for the Project Test team as Project client and server were re-architected and successfully moved online to Office 365
• Instituted a telemetry and data culture within the Project Test team and across other parts of the org
• Effectively partnered with GBS, Marketing, and the field to address and improve targeted CPE areas
• Co-developed and evangelized the Office Health Spectrum model, which is used by many Office teams to measure and improve system, experience and business health across client and service products
• Co-led the Office-wide Scenario Focused Engineering effort, which enabled many teams across Office to more effectively design and implement customer-focused products
• Co-founded the Office Management Excellence Community, the largest of its kind at Microsoft, with hundreds of managers participating in a grassroots community

Apr 2004 – Mar 2010 · 5 yrs 11 mos

• Responsible for creating the vision, test strategy, and overall direction for the OneNote Test team
• Successfully shipped versions of OneNote 2007 and OneNote 2010
• Helped support the creation of and evangelized an internal co-authoring automation tool that was used to find numerous bugs and design flaws before shipping. Now used by many Office teams
• Created and led the Office Customer Champion program across 30 groups, which improved the way Office teams connected with customers and focused on CPE
• Developed the original OneNote education strategy and worked across many internal and external groups to pilot out concepts and growth hack OneNote in the education space
• Developed OneNote corporate training and learning pilots and case studies, which led to an estimated $2.5 million savings to Microsoft in costs
• Founded the Office Real World Project effort, which spanned 40 teams and caught hundreds of bugs and design flaws in Office products using a customer-focused methodology
• Authored the “Test Customer Champions” ThinkWeek paper which advocated a more customer-centric approach to product engineering and was one of the highest rated papers of the year

Mar 2003 – Mar 2004 · 1 yr

• Led the Outlook Web Access test team during the successful Exchange 2003 SP1 Release
• Responsible for creating the test strategy, and overall direction for the Outlook Web Access Test team
• Re-built the test team after large re-org
• Helped push for and co-design the unified automation system across OWA and Outlook

Sep 1999 – Feb 2003 · 3 yrs 5 mos

• Led a team of 6 people that was responsible for overall Test strategy and quality of the Outlook calendar and contacts modules
• Created test design specifications for numerous calendar and contact features which improved breadth and depth test coverage
• Led automation strategy to improve test case coverage and code coverage
• Discovered and logged over 4000 product bugs

Jul 1995 – Aug 1999 · 4 yrs 1 mo

• Created Test Design Specifications for more than 40 different Outlook features which helped improve quality of Outlook 97, 98, and 2000 and Exchange 50 and 5.5 products
• Designed and implemented Win32 and browser-based automation for Outlook calendar and contact features which helped improve regression efficiency
• Discovered and logged over 6000 product bugs across 5 versions of Outlook and Outlook Web Access products
• Helped develop test strategies to improve the efficiency in testing browser-based applications