Neepa Bhasin — Associate Partner

Senior operations and transformation leader with 22+ years of experience building, scaling, and leading large, multi-location shared services and delivery organizations supporting UK & US pensions, retirement, healthcare, and employee benefits administration. Currently leading India Specialist Operations for UK Pensions Administration, with responsibility for 300+ professionals across Gurgaon, Mumbai, and Pune, and indirect leadership of colleagues across onshore and offshore models. I partner closely with India and UK executive leadership to align operations with enterprise strategy, regulatory requirements, and client outcomes. My career has been defined by: • Scaling and stabilizing complex, regulated operations • Driving automation-led transformation and cost optimization (10–15% YoY) • Delivering high-accuracy, compliant services • Building strong leadership benches and high-engagement cultures I bring a strong balance of commercial acumen, operational rigor, and people-first leadership, with deep experience across: • UK Pensions & US benefits administration • Payroll, financial operations, Health&Welfare Benefits, Product & Platform testing services and experience of handling performance, security and automation delivery teams • Target Operating Model design, transformation and productivity improvement • Governance, risk, compliance, and audit readiness Known as a trusted partner to global stakeholders, clients, trustees, and regulators, I am particularly effective in environments undergoing growth, transformation, or operating model change.

Stackforce AI infers this person is a leader in Operations and Transformation within the Pensions and Benefits Administration sector.

Location: Gurugram, Haryana, India

Experience: 21 yrs 11 mos