Feb 2025 – Dec 2025 · 10 mos

• Led information security architecture and GRC efforts at Solytics Partners, ensuring robust incident management and response protocols.Maintains Zero Trust and Defense of Depth for our all products and services.
• Spearheaded governance risk and control initiatives, enhancing security operations and mitigating potential risks.
• Implemented cutting-edge security measures to safeguard company data and systems, staying ahead of evolving cyber threats.

Jul 2021 – Feb 2025 · 3 yrs 7 mos · India

• Led incident response, risk management, and cloud security implementation and monitoring efforts at Deutsche Bank in India.
• Conducted cyber risk, cost, and security assessments to support compliance management and strengthen email and endpoint security.
• Implemented SIEM solutions and aligned use cases with risk scenarios, fine-tuning detections for optimal performance.

Apr 2019 – Jun 2021 · 2 yrs 2 mos · Ahmedabad, Gujarat, India

• Managing and Migrating customer environment to Cloud, Vmware, and other platforms to accomplish client security requirements.
• Managed information security risk management life-cycle which includes, but not limited to, risk assessments, risk analysis, risk mitigation using various techniques
• Administered complete project lifecycle for global projects including stakeholder & communication management
• Adhered to SLA/ OLA to maintain operational effectiveness and efficiency.
• Delivering Group’s Information Security Program while periodically running awareness campaigns.
• Acting as the primary point of contact for coordinating regulatory audits & vulnerability assessment exercises; understanding potential security threats, organizational appetite vs. exposure, vulnerabilities, and non-compliances
• Facilitating Emergency Response exercises; scheduling all DR exercises & role swaps; acting as an interface for auditing and examination of DR processes.

Feb 2016 – Mar 2019 · 3 yrs 1 mo · Ahmedabad Area, India

• Working with MSPs.To built and maintain the infrastructure.
• Liaising with Pre-sales on solutions for migration from on-premise to Office 365.
• Acting as SPOC for external IT Security Audits and conducting Internal System Audits
• Working with the Operations Resiliency Teams to assure that the Business Continuity Plan drives the Disaster Recovery strategy and procedures
• Executing and fixing office 365, Microsoft Exchange and AD issues
• Responding rapidly and effectively to IT security incidents, managing the same in a professional manner including computer forensics for evidence gathering and preservation
• Administering Real-Time Monitoring, Investigation, Analysis and Escalations of Security Events from multiple log sources
• Coordinating with other teams to ensure best IT Security practices
• Providing training to the new joiners and sharing process & technical knowledge; managing privilege access functions of all platforms and providing support to create, update and manage privilege access.requests in a timely manner
• Defining service standards and guidelines, a governance structure that serves as a benchmark for excellent service delivery

Sep 2015 – Feb 2016 · 5 mos · Navi Mubai

• Working with HP team to mitigate security risk for Bank of India HQ Belapur.
• Manage ArcSight and RSA envision operations for SOC
• ArcSight ESM and Smart connector troubleshooting
• Performing Snapshots, Cloning the VM’s as on required.
• Creating Templates, editing, and deploying VM’s using Templates.
• Maintaining server infrastructure and SOC environment and network devices like firewall and checkpoints.
• Use case development Design, implementation, and rollout of SIEM and Logger projects. Troubleshooting of complex problems related to ArcSight and its integration.
• Creation of rules, Dashboards, and Reports.
• ESM Installation, Configuration, and troubleshooting

Dec 2013 – Aug 2015 · 1 yr 8 mos

• Managing NOC and Datacenters.
• Taking care of monitoring tools like Solarwind and Whats up gold
• Monitoring data center networks through thousand eyes and take care of each alert.
• Perform the network checks for clients to see there will not be performance issues for them.
• Addressed the network and Firewall issue (SonicWALL and Cisco ASA)
• Working with akamai network team for better application performance.
• Taking care of load balancer like F5 and Array.
• Worked on WAN optimizers like Riverbed and Peribit
• Creating and managing Resource Pools and adding the VM’s into Resource Pools.
• Creating and managing VM Ware cluster, Enabling HA and DRS features in a cluster.
• Monitoring VM’s & ESX/ESXi Servers using Virtual Center.
• Configurations of Virtual Switches and Network Connections
• Installing, configuring, and managing ESX/Esxi Servers, vSphere 4.0, 5.0, 5.1, 5.5, and Virtual Center 5.0, 5.1, 5.5.
• Install and Configure vCenter Update Manager.
• Migrate ESX/ESXi hosts using vCenter Update Manager.
• Manage VM’s using VMware Virtual Center and vSphere Client.
• Creating and managing Virtual Machines, Installing VM Tools into VM’s and
• Working on Virtual environment like VM ware (vSphere Esxi 5.5 Hypervisor) and Hyper V
• Maintained and installation of window server 2012 and Linux centos
• Troubleshooting of data backup applications like R1 and networker.
• Monitoring of services & other specifications of. Windows Physical and Virtual servers.
• Working on day-to-day cases raised by US clients and acknowledge them over the phone and emails.

Jan 2013 – Dec 2013 · 11 mos

• Managing Datacenter and end-users for the Vodafone.
• Migrating of Virtual Machines using vMotion, Performing Snapshots, and Cloning for virtual machines.
• Handled workflow of troubleshooting the issues related to hardware, Wi-Fi & IP phones.
• Addressed the network related issues
• Monitoring of all Gujarat Vodafone networks and informs the vendor if power down or fiber cut.
• Monitored and updated various operating systems (OS) and other related software.
• Do manual route for 2900 and 3800 series Cisco routers.
• Taking care of wireless networks.
• Configured Resource Pool, Motion, Alerts, Alarms, NTP.
• Responsible for the management of the security features of the systems.
• Assisting Gujarat’s Vodafone Circle through Remote Desktop employing BMC Remedy Server.
• Infirmed to concerns teams in case of a server outage or network outage try to fix outage within SLA and document the same.
• Adhering strictly to ITIL policy and makes the documents for the same.
• Make mints of the meeting as and when required

Sep 2010 – Dec 2012 · 2 yrs 3 mos · Ahmedabad, Gujarat, India

• Monitor inventory flow and infrastructure.
• Administered the Local Area Network (LAN) and Wireless Area Network of the organization
• Taking care of Cisco, nortal switches, and firewalls like Cyberoam, pf sense, and Fortinet firewall.
• Designed and maintained the proper working of the LAN of the organization
• Worked on routing protocol likes RIP, EIGRP, OSPF
• Maintaining Cisco 2950 and 2960 switches
• Crating VLAN and inter VLAN as per client’s requirements
• Install and managing wireless controllers and access points like ruckus and Cisco.
• Taking care of WSUS and SSCM console for windows servers.
• Maintaining Active directory domain services
• Install and maintained DNS, DHCP serves
• Installation of virtual machines on VM-ware and Hyper-V platforms.

Oct 2009 – Aug 2010 · 10 mos · Ahmedabad Area, India

• Handled workflow of troubleshooting the issues related to hardware, Wi-Fi & IP phones
• Addressed the network-related issues.
• Responsible for the management of the security features of the systems
• Monitored and updated various operating systems (OS) and other related software.
• Assisting Gujarat’s Vodafone Circle through Remote Desktop employing BMC Remedy Server.
• Disseminated information to end-user about common PC problems and sent the resolution via mail so users can effectively use their PC and IP phones.
• Design and maintained network diagrams

Jul 2008 – Sep 2009 · 1 yr 2 mos · Ahmedabad, Gujarat, India

• Maintaining Windows server Active Directory, DNS, DHCP configuration.
• Manage Wi-Fi Access Points and Controller
• Manage Video Conference Devices
• Designed and maintained the proper working of the LAN of the organization.
• Giving Support through Remote to various clients on demand.
• Manage Lotus Client 7.3 and 8.5 Version.
• Monitored inventory flow and infrastructure.