Dinesh Kumar — CTO

Head of Engineering | CTO Track | Retail Platforms | Enterprise POS & Omnichannel 𝗦𝘂𝗺𝗺𝗮𝗿𝘆: Engineering leader with 17 years of experience delivering high-availability retail and e-commerce platforms across 2,000+ stores , supporting 𝟯𝟬𝗞+ 𝘁𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗽𝗲𝗿 𝗺𝗶𝗻𝘂𝘁𝗲 𝘄𝗶𝘁𝗵 𝘇𝗲𝗿𝗼 𝗽𝗹𝗮𝗻𝗻𝗲𝗱 𝗱𝗼𝘄𝗻𝘁𝗶𝗺𝗲. I currently 𝗹𝗲𝗮𝗱 𝗮 𝟲𝟬 𝗠𝗲𝗺𝗯𝗲𝗿𝘀 responsible for POS, ERP, mobile, and e-commerce platforms, owning 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻, 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗺𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝘀𝘆𝘀𝘁𝗲𝗺 𝗿𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆. I focus on 𝗮𝗹𝗶𝗴𝗻𝗶𝗻𝗴 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀, balancing risk, scalability, and delivery velocity. 𝗜 𝗮𝗹𝘀𝗼 𝗮𝗱𝘃𝗶𝘀𝗲 𝘁𝗲𝗮𝗺𝘀 𝗼𝗻 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗿𝗲𝗹𝗲𝗮𝘀𝗲 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗿𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 in complex retail systems. My career began in 2008 building a 𝗳𝘂𝗹𝗹-𝘀𝗰𝗮𝗹𝗲 𝗧𝗲𝘅𝘁𝗶𝗹𝗲 𝗘𝗥𝗣, managing 50,000+ SKUs, real-time production across 500+ looms, and payroll for 10,000+ employees. This foundation in complex supply-chain and workforce systems continues to shape how I design 𝗿𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝘁, 𝗵𝗶𝗴𝗵-𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲𝘀 today. 𝗖𝗼𝗿𝗲 𝗙𝗼𝗰𝘂𝘀 𝗔𝗿𝗲𝗮𝘀: • Modernizing 15+ year legacy POS and ERP platforms without disrupting live stores • Designing 𝗼𝗳𝗳𝗹𝗶𝗻𝗲-𝗳𝗶𝗿𝘀𝘁 𝗿𝗲𝘁𝗮𝗶𝗹 𝗮𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲𝘀 for low-connectivity, high-volume environments • Enabling 𝘁𝗿𝘂𝗲 𝗼𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 retail across in-store, web, mobile apps, and marketplaces 𝗞𝗲𝘆 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱: • Reduced checkout time by 𝟴𝟬%+, improving store throughput and customer experience • 𝗟𝗲𝗱 𝘇𝗲𝗿𝗼-𝗱𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗼𝗻 𝗺𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 of ₹500+ Cr retail businesses to modern platforms • Delivered 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗳𝗮𝗰𝗶𝗻𝗴 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 supporting ticketing and product purchase journeys I remain 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝘄𝗵𝗲𝗿𝗲 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝗺𝗼𝘀𝘁, while primarily operating as a technology and delivery leader. 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗦𝗰𝗼𝗽𝗲: • Engineering Organization: 60 (Backend, POS, Mobile, QA, DevOps) • Platforms Owned: POS, ERP, E-commerce, Mobile Apps • Availability Target: 99.99%+ • Store Scale: 400–2000+ • Geography: Europe (Norway) • Stack Governance: .NET, MAUI, WPF, Cloud, SQL Server • Release Governance: CI/CD, Clean Architecture, CQRS

Stackforce AI infers this person is a Retail Technology Architect with extensive experience in high-availability systems.

Location: Noida, Uttar Pradesh, India

Experience: 17 yrs 10 mos

Skills

Retail Technology
System Architecture
Point Of Sale (pos) Systems

Career Highlights

Led zero-disruption modernization of retail platforms.
Reduced checkout time by over 80% for improved customer experience.
Designed resilient omnichannel architecture for retail.

Work Experience

Data Nova India

Head of Engineering – Retail Platforms (10 yrs 11 mos)

Associate IT Consultant- Team Lead (1 yr 11 mos)

Data Nova

System Developer (7 mos)

Data Nova India

Software Developer (1 yr 7 mos)

Shri lakshmi Cotsyn Limited

Software Engineer (2 yrs 10 mos)

Education

Master of Science (MSc) at Punjab Technical University

Graduation at Chhatrapati Shahu Ji Maharaj University

A level at DOEACC

Dinesh Kumar

CTO

Noida, Uttar Pradesh, India17 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led zero-disruption modernization of retail platforms.
Reduced checkout time by over 80% for improved customer experience.
Designed resilient omnichannel architecture for retail.

Stackforce AI infers this person is a Retail Technology Architect with extensive experience in high-availability systems.

Contact

Skills

Core Skills

Retail TechnologySystem ArchitecturePoint Of Sale (pos) Systems

Other Skills

Project DeliverySolution Architecture.NETMAUILegacy ModernizationAPI DevelopmentMicrosoft SQL ServerC#Azure DevOps.NET MAUISoftware DevelopmentGDI+ComponetWeb ServicesWindows Management Instrumentation (WMI)

About

Experience

Data nova india

2 roles

Head of Engineering – Retail Platforms

Promoted

Apr 2015 – Present · 10 yrs 11 mos

Leading a 60-person engineering organization with end-to-end ownership of mission-critical Retail ERP and POS platforms supporting 2000+ stores across Norway, with zero-downtime availability expectations.
Key outcomes delivered:
1- Building and scaling offline-first .NET + MAUI POS handling peak loads for 400–2000+ store chains with zero planned downtime.
2- Leading multiple zero-downtime legacy migrations (VB6/FoxPro/Delfi → modern .NET 9) without closing a single store.
3- Reducing average checkout time from 18 seconds to under 4 seconds for large retail chains.
4- Designing omnichannel architecture that syncs inventory & orders across in-store POS, e-commerce, mobile apps, and marketplaces in near real-time.
5- Creating reusable payment gateway framework that cuts new gateway integration from 3–6 months to under 14 days.
6- Planning and allocating work for development teams, ensuring efficient resource utilization and alignment with project timelines.
7- Coordinating with Product teams, owners, and customers to define optimal solutions, acting as a presales expert to gather requirements and deliver value.
8- Providing accurate estimates for projects, overseeing on-time deliveries, and managing billing processes to ensure seamless customer satisfaction.
9- Establishing engineering processes that improve release frequency from 4 per year to 50+ while reducing production bugs >70%.
Currently driving the long-term vision for next-gen retail platforms while mentoring senior architects and engineering leads.

Project DeliverySolution ArchitectureRetail TechnologySystem Architecture

Associate IT Consultant- Team Lead

Apr 2013 – Mar 2015 · 1 yr 11 mos

Led a 10-person team delivering mission-critical custom features for large-scale Retail ERP & POS systems.
Key contributions:
1- Designed and shipped high-volume payment gateway integrations and multi-store inventory modules used by chains of 100–500+ outlets
2- Drove performance improvements that reduced transaction processing time by 60%+ during peak sale periods
3- Owned end-to-end delivery of POS customizations (offline sync, loyalty, promotions) that went live across 800+ stores without rollback.
4- Mentored junior developers and established code review + automated testing practices that cut production defects by >50%

Data nova

System Developer

Aug 2012 – Mar 2013 · 7 mos · Oslo, Norway · On-site

Pivotal early role that gave me direct exposure to the Norwegian retail market and shaped the architecture of the current platform.
Key contributions:
1- Built core POS and ERP modules (offline transaction processing, multi-store sync, and loyalty) that became the foundation for today’s 2000+ store system
2- Implemented the first version of the offline-first data layer still in use across Norway .
3- Worked on-site in Oslo with Norwegian retail teams to meet strict local compliance, tax, and performance requirements
4- Delivered features that handled peak loads for chains of 300–600 stores with zero downtime during holiday seasons

Data nova india

Software Developer

Dec 2010 – Jul 2012 · 1 yr 7 mos · Noida Area, India

Early hands-on role where I built the very first generation of the POS platform that eventually scaled to 2000+ stores worldwide.
Key contributions :
1- Developed high-performance POS UI components using C# and GDI+ that rendered 1000+ items/second on low-end Windows hardware (still in use in some legacy installations)
2- Designed and implemented core retail modules: offline transaction engine, receipt printing, barcode handling, and end-of-day reconciliation
3- Built the original multi-store synchronization logic that became the foundation for today’s offline-first architecture
4- Optimized database queries and Windows services (WMI) that reduced closing time from 30+ minutes to under 3 minutes for 300–500 item stores.
5- Created early web-service integrations for central reporting – the precursor to our current omnichannel platform

Microsoft SQL ServerC#

Shri lakshmi cotsyn limited

Software Engineer

Feb 2008 – Dec 2010 · 2 yrs 10 mos · Kanpur Area, India · On-site

The role where I cut my teeth on full-life-cycle ERP development and learned how large manufacturing & retail operations really work.
Key contributions (this is what started everything):
1- Designed and delivered end-to-end Textile ERP modules in C#, WinForms, and SQL Server (production planning, inventory, sales, and finance) for a 2000+ employee integrated textile unit
2- Built the complete order-to-cash and procure-to-pay cycles that handled ₹150+ Cr annual turnover
3- Owned requirements gathering directly from factory floor and management — translated complex textile processes into clean, maintainable code
4- Implemented barcode-based shop-floor tracking and Crystal Reports dashboards that reduced stock discrepancies by 80%+
5- Single-handedly rolled out the system across multiple plants and 50+ retail outlets with zero business disruption
6- Mentored junior developers and conducted client training sessions — discovered early that combining deep tech with domain understanding creates massive value
This 2008–2010 experience gave me the rock-solid foundation in enterprise ERP, client-facing delivery, and manufacturing-retail integration that still drives every architecture decision I make today.

Microsoft SQL ServerC#