Madan Gopal

Operations Associate

Sonipat, Haryana, India16 yrs 2 mos experience
Highly Stable

Key Highlights

  • 19 years of experience in wire and cable industry
  • Expert in E-Beam technology for high-performance materials
  • Proven track record in achieving zero-defect manufacturing
Stackforce AI infers this person is a Quality Management Specialist in the Electrical Manufacturing industry.

Contact

Skills

Core Skills

Quality ManagementCustomer Service ManagementQuality AssuranceProcess ImprovementProduct DevelopmentRegulatory ComplianceQuality Control

Other Skills

Technical SupportProduct DesignISO 9001Supplier QualityQuality SystemQuality ImprovementTotal Quality Management (TQM)Quality AuditingProblem SolvingProduct ManagementTestingContinuous Improvement

About

With over 19 years of experience in the wire and cable industry, I currently serve as Team Lead - Quality Management at Adela Electricals Pvt. Ltd. In this role, I oversee the Quality Assurance and Complaints departments, driving internal quality processes and ensuring customer feedback is addressed promptly to maintain satisfaction and loyalty. My professional expertise includes customer service management, technical support, and customer relationship management. Focused on implementing effective quality strategies and facilitating continuous improvement, I specialize in Quality Assurance, technical manufacturing, and material testing. I have a deep expertise in Electron Beam (E-Beam) Cross-Linking technology, transforming standard polymers into high-performance materials for critical sectors like Railways, Solar, and Automotive. Core Expertise: E-Beam Specialist: Deep knowledge of irradiation processes to enhance thermal and mechanical cable properties. Regulatory Compliance: Expert in securing and maintaining approvals for RDSO, BIS, UL, TUV, and LPCB. Specialized Products: In-depth experience with Solar Cable,EV charging Cable,Control Cables, Power Cables, Aerial Bunched Cables, Instrumentation Cable,LT Cable, HT cable,Fire Serval Cable,Railway Signaling, and Jelly Filled Quad Cables. Standards & Testing: Proficient in NABL standards and a wide range of IS Standard including IS-694, IS-1554, IS-7098, IS-9968, IS-17048, and IS-14255,IS-17293 ,IS-17505, IS-1293 Quality & Operational Impact: Audits & QMS: Lead internal and customer audits while maintaining robust Quality Management Systems (QMS). Process Improvement: Driving CAPA (Corrective and Preventive Actions) and Root Cause Analysis (RCA) to achieve zero-defect manufacturing. Documentation: Expert in preparing Type Test reports, GTPs, QAPs, and technical data sheets. I am passionate about driving shop-floor excellence and ensuring global quality standards in the electrical manufacturing landscape.

Experience

Full-time

UKB Electronics Pvt. Ltd.

Present

Adela electricals pvt. ltd.

Team Lead - Quality Mangement

Aug 2025Present · 7 mos · Sonipat, Haryana, India · On-site

  • I currently manage two critical departments:
  • Quality Assurance: Overseeing all internal quality processes, setting standards, monitoring product and service compliance, and ensuring continual improvement.
  • Complaints Department: Handling customer feedback and resolving complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.
  • I'm responsible for leading a team, implementing effective quality strategies, conducting audits, analyzing customer insights, and coordinating with cross-functional teams to elevate our service standards.
Customer Service ManagementTechnical SupportQuality Management

Orient cables (india) limited

2 roles

Quality Team Lead

Jan 2025Jun 2025 · 5 mos · Bhiwadi Rajasthan · On-site

  • Analysing Customer requirements and
  • ensure that products meet required
  • standards of quality and exceeds
  • Customer Expectations in manufacturing
  • process.
  • Ensure timely & effective resolution of
  • Customer complaints & drive corrective
  • action through 8-D report after
  • conducting Brainstorming, Fishbone
  • diagram, Why-Why Analysis.
  • Monitor the trend of Rejection/
  • Rework/Scrap/ Customer complaints.
  • Pareto analysis to make action plan for
  • reduction in defects ppm level & how we
  • get "FIRST TIME RIGHT".
  • Coordination with Customers, supplier
  • & CFT to discuss and eliminate quality
  • issues.
  • Monitor the trend of Rejection/
  • Rework/Scrap/ Customer complaints.
  • Ensure reliability tests like Shore
  • Hardness, Electrical Testing, High
  • Voltage Testing,bursting
  • Strength, Pull Load for incoming,
  • in-process and outgoing materials.
  • Ensure the safe and efficient handling,
  • storage, packing, labelling of products so
  • as to prevent damage.
Quality AssuranceProcess Improvement

Product Development Lead

Feb 2024Dec 2024 · 10 mos · Bhiwadi Rajasthan · On-site

  • TUV Solar PV Cable type test Approval/
  • E-beam PV Solar Cable Prototype Sample/EV charging Cable
  • BIS product approval certification and customer inspections, including compliance with #IS-694, IS-1554 (Part 1), IS-7098 (Part 1), IS-17293:2020 IS-1293:2019
Product DevelopmentRegulatory Compliance

Delton cables limited

Assistant Quality Manager

Oct 2013Oct 2020 · 7 yrs · Faridabad

  • Routine, Acceptance & Type Testing of finished products as per National, International & Customers specifications.
Quality Assurance

Kei wires and cables

Quality Supervisor

Jul 2007Sep 2013 · 6 yrs 2 mos · Bhiwadi Rajasthan · On-site

  • ●Performed in‑process quality testing across. multiple EHV manufacturing machines, including RBD, Stranding, Drum Twister, CCV insulation lines, taping processes, corrugation (sem-welded and sem-less), armouring, screening, lead alloy, and outer sheath checks.
  • ●Conducted inspections of cable diameter, surface quality, and other critical parameters while maintaining accurate testing records and documentation.
  • ●Executed routine, type, and acceptance tests such as HV, IR, CR, FR, tensile, elongation, and ageing tests in compliance with IS 7098 (Part 1, 2, 3) standards.
  • ●Ensured adherence to customer specifications and technical requirements throughout LV, MV, and EHV cable manufacturing processes up to 220 kV.
  • ●Supported quality assurance activities by monitoring process compliance, identifying deviations, and coordinating corrective actions to maintain required quality standards.
Quality Control

Tentiwal wire products limited

Internship Trainee

May 2006Jun 2007 · 1 yr 1 mo · Mathura, Uttar Pradesh, India · On-site

  • Manpower Handling / ⁠To achieve target plan / ⁠Preparation of the Job card as per checklist and IS / ⁠Production handling of Winding Wire/To improve quality of the product and minimize scarp / ⁠Followup safety and production related issues / ⁠Analysis of daily shift production status

Education

Board of Technical Education, Uttar Pradesh (BTEUP)

Diploma — Electrical and Electronics Engineering

Jul 2004Mar 2006

Jawahar Vidyalaya Inter College Mathura (U.P)

High School/High Secondary Study

Jan 1996Jan 1999

Stackforce found 100+ more professionals with Quality Management & Customer Service Management

Explore similar profiles based on matching skills and experience