May 2022 – Sep 2025 · 3 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

• Built and cultivated a diverse, high-performing team from scratch to lead Microsoft’s reliability charter at IDC, Bangalore. Significantly reduced processing delays, ensuring that critical issues were prioritized for immediate resolution with the help of services mentioned below:
• 1. 𝗕𝘂𝗴 𝗙𝗶𝗹𝗲𝗿: Files 100K new bugs and updates 200M bugs per week for the crashes across 2B devices in Microsoft ecosystem. Redesigned and modularized workflows to empower customers to own filtering rules at source to avoid unwanted bugs.
• 2. 𝗦𝘆𝗺𝗯𝗼𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Proactively pushing 450GB of debug symbols in Microsoft Air-Gapped / Sovereign cloud with 70% cache efficiency.
• 3. 𝗗𝗶𝗮𝗴𝗦𝗽𝗮𝗰𝗲: Secure and compliant env to debug the crash dump. Boosted 30% adoption by adding Visual Studio WITHOUT increasing the VMs boot time (18K session per day).
• 4. 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Rearchitected privacy service handling 10 million daily GDPR-compliant data deletion requests. Cut the expense by 50% by optimizing DB Queries.
• 5. 𝗖𝗼𝘃𝗲𝗿𝗮𝗴𝗲 𝗞𝗣𝗜: Drove compliance by nudging Azure first-party services that do not meet Microsoft Reliability recommendations through targeted KPIs. Achieved significant increase in adoption on Windows (70% → 95%) and Linux (5% → 70%) within one year.
• 𝗔𝘄𝗮𝗿𝗱𝘀: Hackathon finalist at E+P IDC Level for 2023 and 2024 for following projects:
• 1. AI-powered tool to facilitate the upgrading or migrating of libraries, frameworks, or modules.
• 2. AI-powered chat agent which provides on-call engineer focused info from relevant TSGs.
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Mentored and promoted two engineers to senior roles; zero attrition.

Apr 2018 – Apr 2022 · 4 yrs · Bengaluru Area, India · On-site

• Managed some of the most important and popular connectors in Informatica’s Cloud and On-
• Premises products.
• 1. 𝗗𝗮𝘁𝗮𝗯𝗿𝗶𝗰𝗸𝘀 𝗗𝗲𝗹𝘁𝗮: Established a new team to develop data integration with Databricks Delta in AWS and Azure, played a crucial role in joint statement/partnership with Databricks.
• 2. 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺: With 6000 customers, connectivity to Salesforce CRM, Marketing Cloud, Commerce Cloud and Einstein Analytics contributed 80% of the revenue for the whole connectivity org.
• 3. 𝗚𝗲𝗻𝗲𝗿𝗶𝗰 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆: Stabilized REST, SOAP, and OData V2/V4 connector, reduced GCS to R&D ticket conversion from 30% to 2% within a year.
• 𝗔𝘄𝗮𝗿𝗱𝘀:
• Think Customer First (November 2021, May 2021, March 2021, May 2019, August 2018)
• Act as one team (March 2022, June 2021, April 2021, February 2021, June 2018)
• Do Good (December 2021), Aspire and Innovate (February 2021)
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Mentored and promoted seven engineers to senior roles; zero attrition.

Apr 2016 – Apr 2018 · 2 yrs · Bengaluru Area, India · On-site

• Led the development of new Salesforce ecosystem connectors to replace the legacy implementations in Informatica’s cloud and on-prem products with core features like Metadata and Data Fetch, Bulk Load/Unload, Data Replication, Data Transformations. Ensured zero parity issues. The new connector is easily extensible to provide an update to the latest Salesforce API.
• Designed and developed Push Down Optimization for Snowflake connectivity.
• 𝗔𝘄𝗮𝗿𝗱: Accountability and Integrity (May 2017)

Sep 2012 – Mar 2016 · 3 yrs 6 mos · Bengaluru Area, India · On-site

• Enhanced Informatica’s B2B Data Transformer, Custom Data Transformer and Unstructured Data Transform to handle complex structures like XML, JSON, and other semi-structured or unstructured data.
• 𝗔𝘄𝗮𝗿𝗱: Dedication to customer success (July 2016, October 2015)

Dec 2010 – Aug 2012 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

• Improved compliance features for the Rate business in RBS, primarily on Global Derivative System (GDS): a front-to-back IT system which provides a variety of services in support of RBS's global derivatives trading business. At the center, it is a database of trade and market information and a group of applications which the business uses to record derivatives trades, analyze derivatives products and markets, and report on trading positions.
• Received 𝗔𝘄𝗮𝗿𝗱 𝗼𝗳 𝘁𝗵𝗲 𝗤𝘂𝗮𝗿𝘁𝗲𝗿 for the most stable release.

Feb 2008 – Nov 2010 · 2 yrs 9 mos · Hyderabad, Telangana, India · On-site

• 1. 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝟴: Designed and developed parsing, handling, and rendering of PDF paths, App shell integration and print preview for native PDF Reader application.
• 2. 𝗜𝗻𝘁𝗲𝗿𝗻𝗲𝘁 𝗘𝘅𝗽𝗹𝗼𝗿𝗲𝗿 𝟴: Designed and developed a light weight, in-proc JScript Debugger and Profiler applications which were shipped as part of developer tools.

Nov 2005 – Jan 2008 · 2 yrs 2 mos · Hyderabad, Telangana, India · On-site

• Owned Personal Information Management Applications on Linux Java and P2K platforms. Recognized for innovative ideas that benefited Motorola’s mobile device business.