Breyonna Dowdell-Thomas

CEO

Stone Mountain, Georgia, United States13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in customer service across various industries.
Strong communication and problem-solving skills.
Background in veterinary medicine and laboratory skills.

Stackforce AI infers this person is a versatile professional with experience in customer service and veterinary healthcare.

Contact

Skills

Core Skills

Veterinary MedicineCustomer ServiceCommunicationLaboratory SkillsProblem Solving

Other Skills

Organization SkillsWritten CommunicationCustomer Service RepresentativesReceptionist DutiesLaboratory SafetySpecimen CollectionPhone EtiquetteClient EducationPhone LinesInbound MarketingSalesRetailData EntryCall CentersPublic Speaking

About

Hello, My name is Breyonna Dowdell. I am an Actress, Model, and Poet. I am a Georgia State Graduate. I currently searching for a career where I can contribute my talent, time and diverse environmental experience to ensuring that customers have the resources that they need, when they need it.

Experience

Chewy pharmacy

Client concierge

Apr 2024 – Jun 2025 · 1 yr 2 mos · On-site

Coral sands animal hospital

Veterinary Technician

Jan 2023 – Apr 2024 · 1 yr 3 mos · United States · On-site

Customer ServiceCustomer Service RepresentativesLaboratory SkillsVeterinary MedicineReceptionist DutiesProblem Solving+1

Allied animal healthcare

2 roles

Veterinary Receptionist

Oct 2020 – Apr 2024 · 3 yrs 6 mos

Specimen CollectionPhone EtiquetteProblem SolvingReceptionist DutiesCustomer Service RepresentativesCommunication+5

Veterinary Assistant

Oct 2020 – Jan 2023 · 2 yrs 3 mos

Specimen CollectionLaboratory SafetyLaboratory SkillsReceptionist DutiesVeterinary MedicineCommunication+1

Xpo logistics, inc.

Clerk

Mar 2020 – Oct 2020 · 7 mos

Customer Service RepresentativesOrganization SkillsCustomer Service

Epiq

Document Specialist

Feb 2019 – Feb 2020 · 1 yr · Dunwoody, Ga

Act as coordinator when necessary to disseminate job request to team members.
Process request using best practices.
Create or revise work product using direct keyboard entry, scanner, electronic conversation methods of input, transcribes audio digital dictation including deposition transcripts as required.
Spell check, proofing cross referencing documents to ensure accuracy and completeness.
Convert documents to and from standard format per customers request
Maintain high level on confidentiality of ALL reports and files.
Provide excellent customer service.

Problem SolvingCustomer Service RepresentativesOrganization SkillsWritten CommunicationPhone LinesCustomer Service

Papis cuban & caribbean grill

Hostess Server

Jul 2017 – Mar 2018 · 8 mos · College Park, Ga

Build a report and direct guest appropriately
Create a safe and heath Environment for the consumers
Resolves customer matters quickly and efficiently

Comcast business

Telesales Agent

Oct 2016 – Jul 2017 · 9 mos · 4700 north point pkwy Alpharetta, Ga

Responsible for generating monthly sales through outbound cold calling or lead generation
Facilitates the sale of Comcast Internet, Voice, and TV services to existing customers.
Is accountable for individual results and impact on team.

Problem SolvingCustomer Service RepresentativesInbound MarketingPhone LinesCustomer Service

Greyhound lines, inc.

Ticketing Agent/CSA/Dispatcher

Nov 2014 – Oct 2016 · 1 yr 11 mos

Dispatch
Provides schedule, routing, transfer and current fare information to customers.
Accepts payment for ticket transaction, provides accurate change or charge document and follow proper cash handling procedures.
Determines that ID tags are attached to all baggage ensure baggage meets transportation requirements.

Customer Service RepresentativesInbound MarketingCustomer Service

Marriott hotels

Housekeeper

Jun 2014 – Nov 2014 · 5 mos · Atlanta Metropolitan Area

Ensure that all of my guest are well taken care of rather it is answering a question about Atlanta, the hotel or general, or even cleaning and making sure that their rooms are supplied with everything they need.

Customer Service RepresentativesCustomer Service