Sep 2020 – Oct 2022 · 2 yrs 1 mo

Mar 2020 – Sep 2020 · 6 mos

Jul 2017 – Mar 2020 · 2 yrs 8 mos

• Redesigned and implemented the company's tech stack to support our growth & ambition, to improve stability and to allow for better user experience. The resulting stack is also providing flexibility to build and improve our service.
• Designed and implemented an end to end data analytics pipeline and business intelligence platform to educate decisions and allow each team to follow their KPI and to run analysis.
• Redesigned and implemented the operational process and built the supporting tools to reduce the error rates and to severely improve efficacy. - Developed several tools to enhance customer support.
• Identified various areas of improvement based on user behaviour and feedback, designed and implemented solutions.
• Rebranded the company image, UI design and platforms to support and align with the company’s international expansion plan.
• Responsible for the product strategic planning, roadmap and highly involved in the growth strategy.

Mar 2018 – Jun 2019 · 1 yr 3 mos · Montreal, Quebec, Canada

• Brought a new service to market for employees to order healthy, zero waste breakfasts at work.
• Designed the user experience and interface, enabling user orders made through a web platform or Slack.
• Sold and implemented the offering in some of Montreal’s well-known employers (Sidlee, Fasken, C2) with tens of thousands of breakfast delivered.
• Responsible for many of the early-stage entrepreneurial tasks from finance to operations, recruiting etc

Mar 2017 – Jul 2017 · 4 mos

• Lead a significant redesign of the core conversion funnel to support a shifting focus to mobile web.
• Designed and implemented a full component-based design system to improve consistency and enable the front-end developers to be more productive and improve quality.
• Designed and developed A/B test experiments to improve the experience and conversion funnel, behavioural analysis to understand the customer and find new opportunities.
• Worked tightly with the Product Manager to help plan, understand the business needs and contribute to the roadmap.
• Worked tightly with the development team to design solutions that would meet the technical, business and user requirements. Also actively involved in front-end development (direct contributions).

May 2016 – Mar 2017 · 10 mos

• Designed the user experience and interface for various new features on Busbud digital products (Android, iOS, Web). Involved in front-end and back-end services development.

May 2014 – Apr 2016 · 1 yr 11 mos

• Worked with client to scope the project and the requirements.
• Created UX, UI and front-end work on various websites and applications (web, iOS).

May 2013 – Sep 2013 · 4 mos

• Industry analysis and research
• Product requirements and prioritization
• Creative thinking and user research for new products and improvements

Sep 2011 – May 2013 · 1 yr 8 mos · Greater Montreal Metropolitan Area

• Student business
• Entrepreneurship, project management, creative development, marketing, sales and client relations.

May 2011 – Aug 2012 · 1 yr 3 mos · Montreal

• Summer job (3 months) for 2 years. Management of special projects, such as le "Camp D'immersion" Ubisoft and "Academia"