Sep 2020 – Feb 2024 · 3 yrs 5 mos · Remote

• As a LinkedIn Brand Strategist, I help creators and entrepreneurs communicate their brand value better and build their thought leadership and online presence through excellent brand and content strategies.
• Free training how this works: https://authority-figures.com/program

Jul 2020 – Apr 2023 · 2 yrs 9 mos

• To crystalize my thoughts and inspire others, I publish my content on Medium.
• I write about the creator economy, personal branding, and entrepreneurship.

Oct 2019 – Sep 2020 · 11 mos · Amsterdam en omgeving, Nederland

• We are building the platform for the future of communications. The MessageBird platform enables businesses to communicate with consumers in any part of the world in the same way they do with friends and family - via their favourite communications channels, on their own time-frames and with all the context of previous conversations.
• Our SMS and voice solutions connect you to seven billion phones worldwide. Since our beginning 8 years ago, we have experienced staggering growth and have been disrupting the trillion dollar telecom market every single day. We've only just begun.

Oct 2018 – Aug 2019 · 10 mos · Amsterdam

• As a Customer Success Specialist at L1NDA, I was responsible for delivering first-line support to our customers and providing them with the best knowledge of our products. Since I was on the forefront of launching a new tech-product into the market in January 2019, I've also gained experience in the fields of acquiring, onboarding, and activation of new customers.
• During this period I’ve noticed that I naturally transitioned from delivering reactive support into proactively operating on the needs of the customers. I did this in close collaboration with (key)-account management, product development, engineering and marketing.

Jul 2017 – Sep 2018 · 1 yr 2 mos · Amsterdam en omgeving, Nederland

• As Team Manager of the servicedesk, I was responsible for managing and directing my team of approx. 25/30 on-call workers. Besides this I was heavily involved in optimising our processes and workflows in order to get better results.
• Starting this job without any significant experience, I've gained really valuable skills in the fields of leadership, empathy and coaching. My style of leadership is one of participation and I firmly believe in the principle of 'lead by example'. I see myself as somebody that’s not afraid to take the lead and always with critical point of view.

Nov 2016 – Jul 2017 · 8 mos · Amsterdam en omgeving, Nederland

• Responsible for the operation of the Verisure-account within Guidion and besides this flexible working for other accounts within Guidion.

Jan 2017 – Jul 2017 · 6 mos · Amsterdam en omgeving, Nederland

• My research was about the on- en offline marketing communications strategy of Apollo Amsterdam. The goals was to attract more visitors during home games of Apollo Amsterdam H1. The result was a ready-to-implement strategic plan for the upcoming three years.

Aug 2016 – Nov 2016 · 3 mos · Amsterdam en omgeving, Nederland

• As Customer Support Employee at Couverts.nl, I was responsible for first- and second-line support for our customers and prospects.

Aug 2015 – Jan 2016 · 5 mos · Amsterdam en omgeving, Nederland

• Partly responsble for customer-base in Amsterdam region with daily contact and sales.
• Present at the Strong Viking Brothers Edition as representative of The Bootcamp Club.

Aug 2015 – Dec 2015 · 4 mos

• Providing introduction lessions to new members, creating training plans and handling sales and promotion activities.

Sep 2013 – Aug 2015 · 1 yr 11 mos

• Responsible for providing purchasing advise and actively handling sales.

Mar 2012 – Mar 2013 · 1 yr

• As Promotor I was responsible for the (cold) acquisition (by doorsale) of new donors for charities

Jul 2011 – Feb 2016 · 4 yrs 7 mos · Ambachtstraat 12 1948 PC Beverwijk

• Responsible for providing purchasing advise and inventory management.