Gaurav Sharma — Operations Associate
Experienced and self-motivated assistant manager in the customer service field with 11 years+ industry experience overseeing the employees and new account developments. Rich experience in both backend and real-time customer facing campaigns along with E-Commerce & Insurance domain. Experienced in US DLC (Debt Life Cycle). Love to explore the financial markets (Stock, Crypto, Mutual Funds, etc.).
Stackforce AI infers this person is a Customer Service and Operations Manager with expertise in E-Commerce and Financial Markets.
Location: Delhi, India
Experience: 15 yrs 3 mos
Skills
- Customer Support
- Team Management
- Lean Six Sigma
- Operations Management
Career Highlights
- Over 11 years in customer service management.
- Expertise in E-Commerce and Insurance domains.
- Passionate about financial market analysis.
Work Experience
Doesnt want to disclose
Assistant Operations Manager (1 yr 1 mo)
Admiral Solutions
Team Manager (9 mos)
FIS
Team Leader Operations (4 mos)
Concentrix India
SME (3 yrs 7 mos)
Senior Research Associate (7 yrs 7 mos)
Assistant Manager (7 yrs 7 mos)
Guavus
IT Assistant (2 yrs)
world computers
Store Assistant (2 yrs 5 mos)
sr
Store Assistant (1 yr)
Education
Masters in Arts History at Indira Gandhi National Open University
Bachelor's Degree at Delhi University
intermediate at Bulandshahr
