Aug 2023 – Present · 2 yrs 7 mos

• Led end-to-end development of customer-facing modules in a large-scale enterprise network platform used by 100+ global accounts.
• Created reusable components and custom hooks, reducing code repetition and improving performance, which shortened development time across teams.
• Optimized front-end performance by halving the JavaScript bundle size, reducing initial page load time by 50% and enhancing user experience across global customer sites.
• Developed and automated invoicing workflows for 25+ high-value customer accounts, incorporating complex billing rules, completely eliminating the need for a manual billing team and reducing processing time by over 90%.
• Developed a unified Billing Directives Dashboard using interactive React charts, enabling real-time visualization of billing trends and improving customer engagement with financial insights by ~30%.
• Built device configuration UI capable of applying changes to 1,000+ devices in a single workflow, ensuring accurate bulk execution and preventing inconsistent states.
• Migrated ticketing systems from ServiceNow to the UI, achieving a 60% reduction in licensing costs and improving operational efficiency.
• Designed and developed Network Service Validation Service Request automating network diagnostic commands and thereby improving issue resolution efficiency for 20% of non-outage cases.

Feb 2023 – Aug 2023 · 6 mos