Champa Sampath

Product Manager

Bengaluru, Karnataka, India20 yrs 4 mos experience
AI Enabled

Key Highlights

  • 15+ years in AI and Telecom product management.
  • Boosted operational uptime by 50% with AI solutions.
  • Expert in cross-functional team leadership and execution.
Stackforce AI infers this person is a Product Manager specializing in AI and Telecommunications with a strong focus on user-centric design.

Contact

champa.sampath04@gmail.comLinkedIn

Skills

Core Skills

Product ManagementArtificial Intelligence (ai)Strategic Roadmaps

Other Skills

Problem Solvingmarket researchFeature PlanningCompetitive AnalysisAnalyticsUser Journey MappingPresentation SkillsCommunication SkillsUser EmpathyUser Interface DesignData-driven Decision MakingCross-functional Team LeadershipTechnical DocumentationTechnical CommunicationIT Project & Program Management

About

I turn complex tech into simple, loved products. Writer โ†’ Program Manager โ†’ Senior Product Manager (AI & Telecom). ๐–๐ก๐จ ๐ˆ ๐€๐ฆ โ€ข Senior Product Manager with 15+ years across AI, Telecom, and enterprise software โ€ข ex-Rakuten, ex-Cisco, ex-A10 โ€ข earlier Oracle, VMware, SAP, Alcatel-Lucent โ€ข MIT Diploma in Innovation, Leadership & Technology ๐–๐ก๐ฒ ๐๐ซ๐จ๐๐ฎ๐œ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ โ€ข I love simplifying complexity โ€ข I obsess over users, outcomes, and ROI โ€ข I align strategy โ†’ roadmap โ†’ shipped product ๐–๐ก๐š๐ญ ๐Œ๐š๐ค๐ž๐ฌ ๐ฆ๐ž ๐๐ฎ๐š๐ฅ๐ข๐Ÿ๐ข๐ž๐ โ€ข 11.5y leading Product Documentation โ†’ clarity and UX storytelling โ€ข 4.5y Program Management โ†’ on-time, cross-geo delivery โ€ข 3.5y Product Management โ†’ vision, discovery, GTM, analytics ๐•๐š๐ฅ๐ฎ๐ž ๐ˆ ๐๐ซ๐ข๐ง๐  โ€ข +50% operational uptime with AI-driven performance solutions โ€ข Reduced manual effort via automation โ€ข New revenue streams via market research and feature re-engineering โ€ข Faster time-to-market with tight XFN execution and crisp PRDs ๐‡๐จ๐ฐ ๐ˆ ๐๐ฎ๐ข๐ฅ๐ โ€ข User empathy first: discovery, user research โ€ข Feature planning tied to metrics; OKRs and analytics wired in โ€ข Clear roadmap; ruthless prioritization; outcome-based delivery โ€ข Strong presentation skills and communication skills with C-suite, Eng, UX, Sales ๐‚๐จ๐ซ๐ž ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ โ€ข Product management, UX design, user empathy, feature planning โ€ข Analytics, user research, roadmap, problem solving โ€ข Presentation skills, communication skills, product enthusiast ๐‹๐ž๐ญโ€™๐ฌ ๐๐ฎ๐ข๐ฅ๐ ๐ญ๐ก๐ž ๐…๐ฎ๐ญ๐ฎ๐ซ๐ž โ€ข Open to Lead/Senior PM roles (Bengaluru/Remote, India) ๐‚๐จ๐ง๐ญ๐š๐œ๐ญ โ€ข ๐Ÿ“ง champa.sampath04@gmail.com

Experience

Sigma outsourcing services pvt ltd, india (sospl)

Lead Product Manager

Jan 2025 โ€“ Present ยท 1 yr 2 mos ยท Bengaluru, Karnataka, India

Rakuten symphony

Senior AI Product Manager/Program Manager

Dec 2021 โ€“ Nov 2024 ยท 2 yrs 11 mos ยท India

  • โœฆ Boosted network uptime by 15% & cut manual effort 30% using AI-driven drone testing.
  • โœฆ Managed $10M budget, driving cost savings via smart vendor deals & resource allocation.
  • โœฆ Led API Gateway launch โ†’ 25% jump in API adoption & fresh innovation opportunities.
  • โœฆ Drove cross-functional execution โ†’ delivered ahead of schedule, cutting costs 5%.
Artificial Intelligence (AI)Strategic RoadmapsProblem Solvingmarket researchProduct Management

Cisco

Program Manager/Lead Technical Writer

May 2021 โ€“ Dec 2021 ยท 7 mos ยท Bengaluru, Karnataka, India

  • โœฆ Drove 15% higher adoption & 10% fewer tickets by creating docs that empowered users.
  • โœฆ Boosted organic traffic 8% & rankings 10% via strategic SEO in product content.
  • โœฆ Kept teams aligned with clear program updates โ†’ ensured on-time, high-impact delivery.

A10 networks, inc

Program Manager/Lead Technical Writer

Sep 2017 โ€“ Jan 2021 ยท 3 yrs 4 mos ยท Bengaluru, Karnataka

  • โœฆ Simplified complex APIs with docs & videos โ†’ 30% higher customer satisfaction.
  • โœฆ Revamped docs using user feedback & analytics โ†’ boosted engagement 20%.
  • โœฆ Aligned product, eng & sales via strategic launch docs โ†’ ensured smooth go-lives.

Oracle

Principal Technical Writer

Aug 2015 โ€“ Apr 2017 ยท 1 yr 8 mos ยท Bengaluru, Karnataka

  • โœฆ Orchestrated end-to-end doc strategy for a complex middleware product โ†’ drove adoption & success.
  • โœฆ Served as the go-to connector between teams & stakeholders โ†’ on-time, high-quality content delivery.

Vmware

Staff Technical Writer

May 2013 โ€“ Jun 2015 ยท 2 yrs 1 mo

  • โœฆ Led team to build end-to-end manuals for VMware analytics โ†’ simplified complexity & improved UX.
  • โœฆ Spearheaded doc overhaul โ†’ made content intuitive & boosted product adoption.
  • โœฆ Integrated customer feedback โ†’ docs solved pain points, cutting support needs & driving success.

Sap labs india

Staff Technical writer

Jan 2012 โ€“ May 2013 ยท 1 yr 4 mos

  • โœฆ Built technical manuals for SAP Enterprise Mobility โ†’ simplified features & boosted efficiency.
  • โœฆ Thrived in Agile sprints โ†’ broke down tasks, estimated backlogs, kept docs sprint-ready.
  • โœฆ Partnered with multiple sprint teams โ†’ ensured docs stayed aligned with goals & product updates.

Alcatel-lucent

Senior Information Developer

Oct 2005 โ€“ Dec 2011 ยท 6 yrs 2 mos

  • โœฆ Built first skeletal doc framework โ†’ foundation for manuals & efficiency for years.
  • โœฆ Traveled to NL for product training โ†’ turned deep tech into accessible user docs.
  • โœฆ Certified in Info Mapping โ†’ applied best practices to make docs intuitive & user-friendly.
  • โœฆ Trained & mentored writers on localization โ†’ ensured global-ready docs & audit compliance.
  • โœฆ Validated team metrics โ†’ drove continuous improvement & aligned docs with business goals.

Triumph india software services pvt ltd

Technical writer

Jan 2005 โ€“ Jan 2005 ยท 0 mo

  • โœฆ Authored technical manuals for Motorola in the telecom domain.
  • โœฆ Managed end-to-end documentation lifecycle โ†’ from design to media production.

Convergys

Technical Support Officer

Jan 2004 โ€“ Jan 2005 ยท 1 yr

Education

A.P.S. College of Engineering

B.E โ€” Telecom

Jan 2000 โ€“ Jan 2004

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