Abhishek Tiwari, CPP

CEO

Canada16 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led major payroll migration for a NYC hospital during the pandemic.
  • Achieved 95%+ customer satisfaction in payroll feature validation.
  • Built tools reducing development time by 30%.
Stackforce AI infers this person is a Payroll and HCM expert specializing in SaaS solutions for global payroll operations.

Contact

LinkedIn

Skills

Core Skills

Human Resources Information Systems (hris)Payroll Systems

Other Skills

Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationGenerally Accepted Accounting Principles (GAAP)Written CommunicationCustomer ServiceStatutoryOrganization SkillsConfiguring PayrollBalance DefinitionsPayroll Payment DetailsDefining Earnings and DeductionsDefining Payroll Costing RulesManaging Employee Level Payroll Information

About

Certified Payroll Professional (CPP) and Senior Principal Oracle Cloud Payroll Specialist with 14+ years of techno-functional expertise in global payroll implementations, compliance, and solution architecture. I have delivered complex payroll transformations across the US, Canada, UK, Australia, and UAE, working with Oracle, Deloitte, Cognizant, and Infosys. My expertise spans Oracle HCM Cloud Payroll, Core HR, Absence, Benefits, and Compensation, supported by strong technical skills in Fast Formulas, SQL/PLSQL, and Oracle APEX. Key Strengths: Global payroll leadership across large-scale implementations and compliance-heavy environments. Deep techno-functional expertise: Fast Formulas, integrations, and automation using APEX. CPP-certified with multiple Oracle Cloud certifications in Payroll, Benefits, and Compensation. Built tools like PayRec and IntelliSense Fast Formula Tool, reducing development time by 30%. Career Highlights: Led a major payroll system migration for a large NYC hospital during the pandemic, replacing legacy systems. Drove payroll legislative feature validation for Oracle Cloud, achieving a 95%+ customer satisfaction score. Trained global teams, mentored consultants, and authored reusable assets to enhance operational excellence. Currently, I serve as a Subject Matter Expert in Payroll at Oracle, focusing on legislative updates, scalable payroll design, and improving product functionality. I am passionate about solving complex payroll challenges and helping organizations streamline their HCM and payroll operations. Letโ€™s connect to explore opportunities to improve payroll efficiency, compliance, and innovation. ๐‘น๐’†๐’”๐’–๐’Ž๐’†: https://drive.google.com/file/d/1aSGzmqgv8C1PeT-hBolYZwKXJZMKnnlk/view?usp=sharing

Experience

Oracle

6 roles

Senior Principal Technical Analyst

Promoted

Feb 2025 โ€“ Present ยท 1 yr 1 mo

Senior Principal Technical Analyst

Sep 2024 โ€“ Feb 2025 ยท 5 mos

  • ๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:
  • Led a team of 25+ support engineers to resolve high-priority payroll compliance issues and enhance product features.
  • Provided critical support for new feature testing, ensuring smooth adoption of Oracle Cloud Payroll legislative updates.
  • Trained global teams to improve operational efficiency and delivered customer-focused resolutions for payroll issues.
  • ๐Š๐ž๐ฒ ๐€๐œ๐ก๐ข๐ž๐ฏ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:
  • Spearheaded SOAK testing and led payroll legislative feature validation during major Oracle releases.
  • Acted as a Situation Manager to drive resolution of escalated customer issues, achieving a 95% customer satisfaction score.
  • Authored knowledge articles to streamline internal processes and improve team expertise.
Human Resources Information Systems (HRIS)Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationGenerally Accepted Accounting Principles (GAAP)+5

Principal Technical Analyst

Sep 2022 โ€“ Sep 2024 ยท 2 yrs

Human Resources Information Systems (HRIS)Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationGenerally Accepted Accounting Principles (GAAP)+5

Senior Technical Analyst

Dec 2020 โ€“ Sep 2024 ยท 3 yrs 9 mos

Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationGenerally Accepted Accounting Principles (GAAP)Written Communication+5

Oracle Cloud Payroll Principal Consultant

Jun 2019 โ€“ Dec 2020 ยท 1 yr 6 mos

  • Led the implementation of Oracle Cloud Payroll for key clients, including Mount Sinai Hospital and Cantor Fitzgerald, ensuring the success of complex payroll configurations and addressing mission-critical customer requirements. Focused on solution design, customization, and post-production support while driving operational improvements and utilizing Oracle SOAR for next-generation migration.
  • Project: Mount Sinai Hospital Payroll Implementation (Manhattan, New York, USA)
  • Designed and implemented Oracle Cloud Payroll, addressing complex payroll requirements like 403 and 457 plans.
  • Managed a seamless mid-year balance conversion with 100% data accuracy and ensured post-production stability.
  • Collaborated with Oracle Development for customized solutions during the pandemic, earning client recognition.
Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationWritten CommunicationCustomer Service+4

Oracle Cloud Payroll Senior Consultant

Sep 2017 โ€“ May 2019 ยท 1 yr 8 mos

  • Project: Cantor Fitzgerald Payroll Implementation (Bengaluru, Karnataka/India)
  • Successfully configured Oracle Payroll for Cantor Fitzgerald, enabling automated payroll processing.
  • Conducted mid-year reconciliations, eliminating discrepancies and reducing payroll run time by 20%.
Technical ProficiencyOperational EfficiencyAttention to DetailCommunicationWritten CommunicationCustomer Service+4

Deloitte consulting

Oracle Cloud Payroll Senior Consultant

Feb 2017 โ€“ Sep 2017 ยท 7 mos ยท Hyderabad, Telangana, India

  • Led payroll implementation for Madison Square Garden in the entertainment industry, focusing on US and Canada legislation, and providing expertise in payroll-related configurations and data loading. Coordinated offshore team efforts while contributing to the development of Fast Formula, reports, and interfaces.
  • Project: Madison Square Garden Payroll Implementation
  • Led payroll system implementations for clients in the entertainment industry, focusing on US and Canada payroll legislation.
  • Delivered Fast Formula scripts and automated payroll testing, achieving 30% faster issue resolution.
Technical ProficiencyAttention to DetailCommunicationWritten CommunicationCustomer ServiceOrganization Skills+2

Oracle india

Oracle Cloud HCM Payroll Senior Consultant

Nov 2014 โ€“ Jan 2017 ยท 2 yrs 2 mos ยท Hyderabad, Telangana

  • ๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:
  • Specialized in Oracle Fusion HCM Core HR and Payroll modules as part of the Global Support Team.
  • Managed and resolved complex payroll-related service requests and high-priority customer cases.
  • Provided expert troubleshooting, situation management, and direct client support for critical issues.
  • Conducted formal training sessions to mentor team members and improve overall team productivity.
  • Authored and reviewed knowledge articles to enhance the global knowledge base.
  • ๐Š๐ž๐ฒ ๐‚๐จ๐ง๐ญ๐ซ๐ข๐›๐ฎ๐ญ๐ข๐จ๐ง๐ฌ:
  • Acted as a Subject Matter Expert (SME) for global payroll support, ensuring efficient issue resolution.
  • Designed tools/utilities to improve team efficiency and implemented best practices for operations.
  • Led process improvement initiatives and provided actionable feedback to optimize team workflows.
Technical ProficiencyAttention to DetailCommunicationWritten CommunicationCustomer ServiceOrganization Skills+2

Cognizant

Oracle Cloud Payroll Consultant

Aug 2013 โ€“ Oct 2014 ยท 1 yr 2 mos ยท Pune

  • ๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:
  • Provided technical and functional support for Oracle Payroll in the banking and financial sectors.
  • Managed incident resolution, requirement gathering, solution development, and testing.
  • Improved payroll performance through configuration validation and code optimization.
  • ๐Š๐ž๐ฒ ๐€๐œ๐ก๐ข๐ž๐ฏ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:
  • Project: Westpac Bank, Australia (Pune, Maharashtra)
  • Developed Oracle Payroll enhancements and validated configurations, meeting strict audit standards.
  • Improved payroll module performance through code optimization and seamless integration with financial systems.
  • Worked on IBM Remedy Ticketing Tool for incident monitoring, tracking change requests, and service requests.
  • Project: Fidelity Investment, USA (Hyderabad, Telangana)
  • Validated tax and garnishment processes, ensuring compliance with US payroll regulations.
  • Enhanced regression testing, achieving a 25% reduction in processing errors.
Technical ProficiencyAttention to DetailCommunicationWritten CommunicationCustomer ServicePayroll Systems+1

Infosys

2 roles

Senior Software Engineer

Promoted

Apr 2012 โ€“ Jul 2013 ยท 1 yr 3 mos

  • ๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:
  • Provided technical and functional support for Oracle Payroll in the banking and financial sectors.
  • Managed incident resolution, requirement gathering, solution development, and testing.
  • Improved payroll performance through configuration validation and code optimization.
  • Project: Westpac Bank, Australia (Pune, Maharashtra)
  • Developed Oracle Payroll enhancements and validated configurations, meeting strict audit standards.
  • Improved payroll module performance through code optimization and seamless integration with financial systems.
  • Worked on IBM Remedy Ticketing Tool for incident monitoring, tracking change requests, and service requests.
  • Project: Fidelity Investment, USA (Hyderabad, Telangana)
  • Validated tax and garnishment processes, ensuring compliance with US payroll regulations.
  • Enhanced regression testing, achieving a 25% reduction in processing errors.
Technical ProficiencyAttention to DetailCommunicationWritten CommunicationCustomer ServicePayroll Systems+1

Software Engineer

Mar 2010 โ€“ Mar 2012 ยท 2 yrs

Technical ProficiencyAttention to DetailCommunicationWritten CommunicationCustomer ServicePayroll Systems+1

Hbeonlabs

Software Engineer

Sep 2009 โ€“ Mar 2010 ยท 6 mos

Technical ProficiencyCommunicationWritten CommunicationCustomer Service

Education

Dr. A.P.J. Abdul Kalam Technical University

B.tech โ€” computer sciences

Jan 2005 โ€“ Jan 2009

BNSD Inter College Kanpur

HSC

Jan 2001 โ€“ Jan 2003

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