Bill McDermott — CEO
Bill McDermott is Chairman and Chief Executive Officer of ServiceNow – the company with the fastest organic growth in the history of enterprise software. Since Bill joined in late 2019, ServiceNow has more than tripled full-year revenues, while landing on the Fortune 500 list for three consecutive years. Over the past 6 years Bill and the ServiceNow engineering team have led the most ambitious Agentic AI roadmap in the enterprise software industry. Under his leadership, ServiceNow has become the AI control tower for business reinvention – connecting people, process, data, and devices. He has united all 29k+ ServiceNow employees under one aspiration: to become the AI Defining Enterprise Software Company of the 21st Century. Before ServiceNow, he was CEO of SAP, the largest European software company. During his tenure, SAP's market value increased from $39 billion to $175 billion. Author of the National Bestseller, Winners Dream, Bill is known for his relentless focus on customer relationships. He is one of the most admired leaders in business, with a successful career spanning iconic brands such as Xerox, Gartner, and Siebel Systems. Currently, Bill serves on the board of directors of Figma, Intuit (effective Aug. 2026), and Zoom.
Stackforce AI infers this person is a SaaS executive with a strong focus on AI and enterprise software leadership.
Location: Santa Clara, California, United States
Experience: 38 yrs 7 mos
Skills
- Leadership
- Strategy
- Saas
Career Highlights
- Tripled ServiceNow's revenues in three years.
- Led ambitious AI initiatives in enterprise software.
- Serves on multiple influential boards.
Work Experience
Figma
Board Member (8 mos)
ServiceNow
Chairman and CEO (3 yrs 5 mos)
Board Member (6 yrs 4 mos)
President and CEO (2 yrs 11 mos)
Zoom
Board Member (4 yrs)
Fisker Inc
Board Member (2 yrs 7 mos)
SecureWorks
Board Member (3 yrs 6 mos)
SAP
CEO (9 yrs 9 mos)
ANSYS, Inc.
Board Member (12 yrs 3 mos)
Under Armour
Board Member (14 yrs 2 mos)
Gartner
President (1 yr)
Xerox
Division President and Corporate Officer (17 yrs)
Education
Master of Business Administration (MBA) at Northwestern University - Kellogg School of Management
Executive Development Program at The Wharton School
Bachelor's degree at Dowling College