Jul 2023 – Apr 2025 · 1 yr 9 mos · Singapore · Hybrid

Jan 2023 – Jul 2023 · 6 mos · Selangor, Malaysia

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Conducting routine evaluations of network and data security
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Manage all the IT matters among 3 companies such as Lesso Paling, Snow(singapore), Spirolite

Aug 2019 – Dec 2021 · 2 yrs 4 mos · Penang, Malaysia

• Responsible in functional support role from Inventory until Finance process,
• including CRM, EDI and labeling.
• Design business process and audit
• Troubleshoot any abnormal occurrence happen in production line and provide on
• site support for critical case.
• Support ION Mingle Workflow System.
• Ensure Infor LN system running smoothly on 4 sites and assist users on
• difficulties and issues encountered.
• Perform Administrative Control for Infor LN system and folder permission control
• Work with SQL queries, UNIX server and other related scripting applications.
• Design and enhance Infor LN Tools Reporting and Cognos BI reporting to align with
• business requirements from time to time
• Liaise with all department and subsequently understand the process flow and
• improves process flow to improve efficiency.
• Work with external vendor on small project in Infor LN system improvement or
• enhancement.
• Backup Support for system and networking, folder permission and IT administrator
• tasks
• Patch Windows Server and ERP applications(manually) time to time to ensure the
• system is secure
• Experience with firewall Administration, Rules Analysis, Rule Modification
• Documentation on FAQ and issue resolved.
• Support Network infrastructure and servers.

Apr 2016 – Aug 2019 · 3 yrs 4 mos · Perai Penang

• Participate, coordinate based on the projects scope in automation modules
• development to ease user's daily job routine using Rexx language and Excel VBA
• such as
• Develop a modules based on the Maybank Giro's , Maybank Jom Pay
• requirement for internal banking transaction
• Develop Journal Voucher import in batch in ERP system
• Inter-company sales EDI ( conversion of Purchase order to sales order)
• Develop a simplify Allocations and Shipping module for specific sales order.
• Develop Shipment Weight tolerance Modules
• Troubleshoots IT related issues such as printing issues, form layout alignment and
• etc.
• Responsible in ERP(Movex) functional support role whenever there are technical
• issue arise.
• Troubleshoots and develop Web applications in PHP and Mysql
• Gather Project requirements and coordinate internal resource and vendors for the
• flawless executions of projects. Projects such as
• IOT for QA analysis display

May 2015 – Dec 2015 · 7 mos · Penang, Malaysia

• Monitoring ticketing systems(Philips IT - Service Manager system) and solve related
• ticket issues.
• Setup a New PC, network port as per request.
• Perform Daily routine checking on Wifi Access point, Server temperature, traffic
• monitoring, switches port conditions and etc
• Troubleshoot and Solve PC, network, systems, printers and email related issues.
• Assist JDE team in assigning ticket and reset password for users.
• Involved in VLAN migration project, especially for production area
• Involved in PC refreshment projects, assisting Windows XP users to upgrade to
• Windows 7

Feb 2014 – Mar 2016 · 2 yrs 1 mo · Penang

• Understanding customer's diverse, specific business needs and applying product
• knowledge to meet their needs, ensure quality of service by developing a thorough
• and detailed knowledge of technical specifications