Apr 2014 – Sep 2019 · 5 yrs 5 mos · Noida, Uttar Pradesh, India

• Understanding client's present objectives and fully analyzing IT needs according to the current market need and provide best possible solutions to compete with competitors.
• Coordinating with web developers and web designers to make websites / web applications more search engine friendly and user friendly.
• Coordinating with search engine optimization team and Digital marketing team to increase visibility and online sales of company.
• Meeting sessions with clients for requirement gathering. Coordinate with other departments like marketing, human resource, accountant for gathering requirements.

Feb 2014 – Mar 2014 · 1 mo · Noida, Uttar Pradesh, India

• Provided in-depth technical knowledge and training on Lenovo products to sales teams, ensuring they were well-equipped to effectively promote and sell Lenovo solutions.
• Developed and delivered training programs utilizing a variety of methodologies, including workshops, presentations, hands-on demonstrations, and e-learning tools, to maximize learning engagement and retention.
• Conducted product demos and training sessions to familiarize salespersons with the latest features, benefits, and applications of Lenovo hardware, software, and accessories.
• Tailored training content to meet the diverse learning styles of participants, ensuring accessibility and understanding of technical concepts across different experience levels.
• Collaborated with the sales management team to assess training effectiveness and make continuous improvements based on feedback and performance metrics.
• Kept up to date with the latest Lenovo product releases, updates, and industry trends to ensure the training content remained relevant and aligned with market demands.
• Provided ongoing support and mentorship to sales personnel, answering technical queries and assisting in overcoming challenges in the field.
• Key Skills & Technologies: Lenovo Products · Technical Training · Product Demonstrations · Sales Support · E-Learning · Workshop Facilitation · Instructional Design · Learning Management Systems (LMS) · Technical Support

May 2010 – Jan 2014 · 3 yrs 8 mos · Delhi Area, India · On-site

• Designed, developed, and maintained the company’s eCommerce website built on OpenCart, ensuring a seamless shopping experience for customers.
• Migrated the website from a static HTML structure to a dynamic WordPress platform, enhancing functionality, user experience, and scalability.
• Further optimized the eCommerce store by migrating from a basic shopping cart to a fully-featured OpenCart system, integrating necessary plugins and payment gateways.
• Led the development of a Dealer and Retailer Management System using PHP and MySQL, which improved product distribution and inventory management across multiple resellers.
• Created a Web-based Invoice and Supply Management Application to streamline the invoicing and order fulfillment process, reducing manual work and improving accuracy.
• Regularly maintained the shopping cart system, ensuring smooth functionality, resolving issues, and implementing feature enhancements as needed.
• Developed a Resellers Management Portal, empowering resellers to manage orders, track inventory, and streamline communication.
• Key Technologies & Tools: OpenCart · PHP · MySQL · WordPress · HTML · CSS · JavaScript · eCommerce · Web Development · System Integration

Jan 2009 – Apr 2010 · 1 yr 3 mos · Delhi, India

• Delivered computer training to students, ensuring alignment with course milestones.
• Planned and conducted classes, providing guidance and support to students throughout their learning journey.
• Assisted students with academic and final course projects, offering mentorship and expertise.