Akshay Mathur

Co-Founder

Bengaluru, Karnataka, India27 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Scaled healthcare SaaS product to 200+ customers in 1 year.
Achieved 232% YoY growth across multiple product lines.
US Patent holder in cloud-native application traffic routing.

Stackforce AI infers this person is a SaaS and Healthcare product management expert with a strong focus on innovation and growth.

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Skills

Core Skills

Product StrategyProduct ManagementProduct InnovationCustomer Experience (cx)StrategyPricing StrategyBusiness-to-business (b2b)Engineering

Other Skills

Product Lifecycle ManagementStakeholder ManagementData-driven Decision MakingMarket & Competitive AnalysisTeam Leadership & MentorshipGo-to-market StrategyCustomer Experience (CX) & User-Centered DesignArtificial Intelligence (AI)Partner Relationship ManagementTeam ManagementCommunicationAnalytical SkillsUX ResearchEarly-stage StartupsLean Startup

About

I’ve led end-to-end product lifecycles — from defining strategy and roadmaps to driving execution and go-to-market, often partnering with engineering, sales, marketing, and customer success teams across regions. My approach is data-driven and customer-centric, with a strong bias for measurable impact. Highlights: * Scaled a new healthcare SaaS product (TeleVox) to 200+ customers within 1 year. * Launched and monetized multiple SaaS offerings (CLMaaS, PKIaaS) with new pricing models, increasing deal size by ~60%. * Led 3 product lines at A10, doubling per-customer revenue and achieving 232% YoY growth. * Frequent speaker at international conferences (DevSecCon, Cisco DevNet, RedHat Forum). * US Patent holder in cloud-native application traffic routing. I'm passionate about building empowered product teams and shaping products at the intersection of business, technology, and user value. Let’s connect if you’re building something bold in SaaS, healthcare IT, or cloud infrastructure.

Experience

27 yrs 1 mo

Total Experience

2 yrs 7 mos

Average Tenure

3 yrs 1 mo

Current Experience

Televox healthcare

Associate Director of Products

Mar 2023 – Present · 3 yrs 1 mo · Bengaluru · Remote

TeleVox is a 30-year-old market leader in Patient Relationship Management (PRM), serving health systems across the U.S.
Led the end-to-end launch of TeleVox Practice Edition, a PRM solution tailored for small and independent healthcare practices, expanding the company’s addressable market and driving 200+ customers on the platform in just 1 year working with marketing, sales, and implementation teams.
Introduced an AI-driven customer chatbot (pretrained, RAG based & domain constrained to avoid hallucination) handling common patient inquiries and reducing staff workload by ~60%.
Launched a new co-developed product for website creation and management, enabling small practices to build HIPAA-compliant, modern web presences. Partnered with Milestone to deliver seamless UX and go-to-market integration.
Introduced the Planned Outreach Program, enabling small practices to automate patient nudges for preventative care. The program provides a ~25% increase in patient engagement and reduces manual outreach burden by ~75%.
Spearheaded automation of billing and usage reporting across multiple platforms and pricing models, improving operational efficiency and customer transparency. This reduced billing related support cases to negligible improving customer satisfaction and trust.
Redesigned pricing strategy to introduce simplified and scalable models for diverse customer segments, aligning product value with revenue growth.
Working on an agentic platform for orchestrating end-to-end patient journey. With simultaneous multi-modal conversational AI interface, this is expected to further improve the patient experience. It is also expected to reduce the load on clinic and improve their revenue.

Product StrategyProduct Lifecycle ManagementStakeholder ManagementData-driven Decision MakingMarket & Competitive AnalysisTeam Leadership & Mentorship+4

Appviewx

Sr. Director of Product Management

Apr 2021 – Mar 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India

Built holistic pricing model for the platform and the add-on products to grow company revenue – avg deal size grew by ~60%
Launched CLMaaS, PKIaaS products
Led external facing product functions for machine identity management platform and associated products
Led external communication with industry analysts, customer advisory board and individual customers
Added additional revenue stream by building business as well as technical partnership with cloud vendors
Mentored product owners and technical product managers

StrategyPartner Relationship ManagementBusiness-to-Business (B2B)Team ManagementProduct InnovationCommunication+2

Asparia

Advisor

Sep 2019 – Dec 2020 · 1 yr 3 mos

Advised the early stage startup to achieve:
Security Compliance
Information Dissemination

StrategyBusiness-to-Business (B2B)Analytical SkillsEarly-stage Startups

A10 networks

Associate Director, Product Management - Cloud Business

Jul 2016 – Apr 2021 · 4 yrs 9 mos · Bengaluru Area, India

Lead 3 product lines with the vision to move A10 from traditional networking company to modern SaaS application delivery company
Launched central configuration controller that provides ~80% efficiency gain in customers’ operations
Launched central analytics platform bringing ~92% efficiency improvement and high confidence in troubleshooting of application traffic issues
After a year, changed pricing model brought 208% increase in revenue per customer
In 2 years, direct revenue for the product went from zero to $5Mn with 232% YoY growth
Lead technical transformation for reducing resource requirement (from 25 node to 3 nodes) for product installation
Introduced agile methodologies in A10 reducing release cycle from 1.5 years to 6 months

StrategyBusiness-to-Business (B2B)Team ManagementProduct InnovationCommunicationUX Research+2

Appcito (now part of a10 networks)

Sr. Product Manager

Jul 2014 – Jul 2016 · 2 yrs · Bangalore

Created product strategy, pricing strategy and product roadmap
Launched the product and won first few customers
Designed workflow for various features (company has patent for one of them)
Created Go-to-market Strategy, generated product collaterals and participated in other sales & marketing activities including webinar presentations.
Represented company in various conferences

StrategyPartner Relationship ManagementBusiness-to-Business (B2B)Team ManagementProduct InnovationCommunication+5

Shopsocially

Founding Team Member

Aug 2009 – Jun 2014 · 4 yrs 10 mos · Pune Area, India

Led technology selection, architecture, design and development for ShopSocially platform and 8 embeddable widgets that brought ~6% revenue gain for 200+ online retailers
Analyzed click-stream data for understanding user behavior and improved the workflows to make interaction rate 1.5 times
Scaled the platform to handle 5 million requests per day
Worked with sales and support teams to understand customer requirements and converted them into technical specifications for development

EngineeringStrategyBusiness-to-Business (B2B)Team ManagementProduct InnovationCommunication+5

At cisco systems from gs lab

Configuration and Release Manager

Oct 2008 – Aug 2009 · 10 mos · Pune Area, India

GS Lab is a software development services company at Pune. I was consulting at Cisco Systems for the Virtual Services Exchange project.

EngineeringStrategyBusiness-to-Business (B2B)

Airtight networks, inc. (now part of arista networks)

Founding Team Member

Jun 2004 – Oct 2008 · 4 yrs 4 mos · Pune Area, India

Started Release group with complete ownership of release process for and handled 16 major releases in the span of 2.5 years for 5 product lines
Implemented data sharing and cross referencing between the version control, bug tracking and test case management systems (CVS, Bugzilla and Testlink) to bring development and testing process efficiencies
Made the upgrade process of the security product extremely robust resulting in zero upgrade failures

EngineeringStrategyBusiness-to-Business (B2B)Team ManagementProduct InnovationCommunication+2

Indian institute of technology, kanpur

Project Associate

May 2002 – Jun 2004 · 2 yrs 1 mo

At IITK, I was part of DGP project of Media Lab Asia. The project was intended to connect rural areas using the 802.11b wireless LAN technology. I was involved with this project since the beginning where I successfully handled the challenges of an ambitious long haul WiFi deployment, when the technology was new to everyone involved.

Team ManagementAnalytical Skills

Pt deendayal upadhyay sanatan dharma vidyalaya

Systems and Network Administrator

Jan 2000 – Jan 2002 · 2 yrs

Deployed and administered a 25 PC LAN of the school. Additionally designed desktop and web applications to automate examination and admission process.