Apr 2020 – Jan 2024 · 3 yrs 9 mos

• Practice Executive Leadership Team Member.
• Head of Interactive & Design Capability.
• Global Immersive Experiences Offer Leader. Focused on Go to Market offer strategy for UX\UI Interaction, Spatial UI, and AR\VR, Metaverse Advisory.

Mar 2018 – Mar 2020 · 2 yrs

Feb 2008 – Mar 2018 · 10 yrs 1 mo

• Led Research & Strategy Studios consisting of 4 practices, Research, Experience Strategy, Business Design, and Technology Strategy.
• Head of Healthcare Portfolio Sales Team, focusing Health Insurers and Providers.

Jan 2001 – Oct 2003 · 2 yrs 9 mos

• Involved in a wide variety of consulting, management, business development and marketing, and product development activities. Specialized initially in enterprise portal solutions and later introduced the Enterprise Architecture solution to the company.

Jan 2003 – Jan 2008 · 5 yrs

• Responsible for information technology strategy and planning, infrastructure, operations, and support across Prudential Fox & Roach Real Estate brokerage division (Land Development, Builders Marketing, Relocation Services REO, and Home Marketing) and The Trident Group financial services division (Mortgage, Title Insurance, Home Essentials, and Homeowner Insurance). Organizational size encompasses 75 locations throughout Delaware, South East Pennsylvania, Central and Southern New Jersey, including 3,900 real estate brokerage agents, 76 Mortgage Consultants, and 860 other employees. Position reports directly to CFO and indirectly to CEO.

Jun 2000 – Jan 2001 · 7 mos

• Enterprise Information Portal Solutions: Responsible for solution/practice management including business development, marketing, partnerships and vendor management, client project oversight and engagement management. Developed solution specific partnerships with Plumtree Portal, Oracle, Microsoft, and DataChannel. Other activities and engagements included Intranet and eBusiness Strategy and Business Planning for .COM startups, Enterprise Content Management, eMarketplace Solution and Partnership Development, eLearning Strategy and Solution Evaluation and Selection.

Dec 1998 – Jun 2000 · 1 yr 6 mos

• Directed and managed information technology projects in a wide variety of traditional and eBusiness related technology projects including groupware (Lotus Notes), eCommerce project management, Internet based distance learning and training, knowledge management, and workflow among other areas. Much of this work involved advanced Internet technology architectures, web site and intranet/extranet design, corporate information portals, enterprise messaging architectures, and other related technologies. Client industries included the Pharmaceutical, Financial Services, Automotive. Development of engagement and project delivery methodologies. With other collegues assisted in expansion of the Management Consulting group and creation of additional services and areas of expertise within the Broadreach Consulting services model.

Jan 1994 – Dec 1998 · 4 yrs 11 mos

• Development and presentation of Distance Learning program promotion and marketing plans, including revenue projections
• Management of Lotus Notes and Domino application development for Distance Learning and Administrative processes
• Design of Lotus Notes workflow systems to improve student recruiting, applications, and forms tracking
• Management of yearly technology budgets ranging from $65K to $150K
• Co-authoring of R&D project proposals and annual reports to R&D clients
• Upgrade of college computing infrastructure to serve projected growth in student and faculty population
• Development of annual Information Technology strategies and policies
• Manage conversion from Macintosh to multi-platform Windows NT infrastructure
• Recruitment, training, and management of IT support and development staff
• Presentation of R&D results, IT policies, and Distance Learning promotion

Jan 1994 – Jan 1998 · 4 yrs

• Managed all technology related operational and strategic activities. Provided technical support for all educational, R&D, and administrative needs.

Sep 1992 – Dec 1993 · 1 yr 3 mos

• CENTER FOR MULTIDISPLINARY INFORMATION SYSTEMS ENGINEERING:
• Day to day technical management and direction of projects and student activities. Responsible for all technology, equipment, and lab investments related to research projects at the MISE Center. Coordinate development efforts between consultants and faculty for both the ROME and Alfred P. Sloan funded projects. Responsible for management of Local and Wide area networks designed to support remote access to campus based information resources and distance education. Teaching, grading, supervision, and direction of Independent Study and Senior Design. Responsible for technology architecture procurement, development, and support.

Mar 1991 – Jun 1992 · 1 yr 3 mos

• Member of support team responsible for worldwide introduction and roll-out of System 7.0. Resolved escalated calls from worldwide help desk. Administered and maintained lab equipment and servers. Responsible for daily and weekly backups four work groups. Developed a call tracking databases used for forecasting. Development of an automated conference registration program for Worldwide Apple Technical Coordinators Conferences.

Mar 1990 – Sep 1990 · 6 mos

• Supported the Communications Project Analysis Group with voice/data communications and desktop support. Analyzed, designed and implemented a Macintosh WAN connecting Delaware and New York sites. Analyzed maintenance contracts and developed RFPs for maintenance, hardware, and software contracts

Mar 1989 – Sep 1989 · 6 mos

• Developed company wide marketing strategies and customer targeting techniques for internal development group. Documented and tested Market Segmentation programs developed for the Marketing department.