Arpit Vaishnavi

Operations Associate

Noida, Uttar Pradesh, India10 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 10 years of experience in leadership development.
  • Dale Carnegie certified facilitator.
  • Expertise in corporate training and content development.
Stackforce AI infers this person is a Learning and Development expert in the Banking sector.

Contact

Skills

Core Skills

Learning & Development SolutionsTraining StrategyLeadership DevelopmentRetail BankingCompliance ManagementLogistics Management

Other Skills

StrategyBusiness TransformationPeople ManagementTraining and Development (HR)Training Needs AnalysisTalent DevelopmentProduct TrainingReporting RequirementsAnalyticsSolid Professional StandardsKey Performance IndicatorsSalesInternal AuditsStakeholder ManagementTraining Delivery

About

Dale Carnegie certified facilitator with 10 years of experience in retail banking, leadership development, and driving training initiatives across diverse teams. Expertise in corporate training, leadership coaching, and content development. Proven ability to tailor programs that enhance organizational efficiency and culture, while effectively managing a significant volume of training sessions. Passionate about leveraging data-driven insights to refine training strategies and support organizational goals.

Experience

Axis bank

2 roles

Learning Facilitator

Promoted

Sep 2021Present · 4 yrs 7 mos · Noida, Uttar Pradesh, India · On-site

  • 1) Developed content and journey for 2 days of High Performing Leaders Workshop - Branch Sales Managers which was further used for the skill development of BSMs pan India.
  • 2) Conducted pan India inductions, product & functional refresher training of new joiners every week through online and offline modes.
  • 3) Drove customized leadership programs to enhance efficiency and promote positive work culture through behavioral structure training - Leadership Basecamp, 1000 Change Leaders, High Performance Managers.
  • 4) Conducted trainings like The Art of Effective Training and Train The Trainers for the CTMs and ZTMs of Bharat Banking.
  • 5) Focused on deposit mobilization workshops to ensure that frontline resources of other verticals are well equipped in pitching and sourcing CASA products.
  • 6) Mentored young salespersons about sales process - appointment fixing, opening a call, developing needs, propose a solution, eliminate doubts & closing skills.
  • 7) Partnered with senior management to implement training programs after need identification analysis.
  • 8) Maintained dashboards of the learning initiatives and framed monthly KRI data to assist central team to measure post training efficiency.
Learning & Development SolutionsStrategyBusiness TransformationPeople ManagementTraining and Development (HR)Training Needs Analysis+18

Assistant Manager

May 2017Jun 2019 · 2 yrs 1 mo · Lucknow Area, India

  • Sales:
  • 1) Conducts outbound marketing calls and scouts for new leads and referrals to generate business.
  • 2) Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Debit/ Credit Cards, etc. to the existing customer base
  • 3) Responsible for lead generation to Current Account and Savings Account - CASA to new customers and deepening of account balances for existing customers.
  • Customer Service and Operations:
  • 1) Responsible for timely processing of bank transactions like
  • Funds transfer
  • Cheques
  • Opening of accounts
  • Reconciliation of office accounts
  • Ensuring timely resolution of customer queries and improving customer service levels.
  • Compliance
  • 1) Compliance with the bank's rules - internal guidelines, processes, and procedures.
  • 2) Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on a continuous basis.
  • 3) Protecting bank's property as per safety norms and ensuring ethical conduct in the ordinary course of business.
Relationship BuildingConfidentialityRetail BankingCompliance Management

Hdfc bank

Deputy Manager

Jun 2019Aug 2021 · 2 yrs 2 mos · Sitapur Area, India

  • 1) Looked after the compliance and sales drive as a Branch Head (rural branch) and Branch Backup - Authorizer(semi-urban branch).
  • 2) Liaising with all government departments like NALKOOP, Divisional Regional Manager, Locomotive Workshop and key account holders to generate sustained business.
  • 3) M-o-M achievement of assigned KRA targets by developing leads of banking products like CASA, retail assets, and TPP products.
  • 4) Assisting the Operations Head by ensuring efficient administration of the branch. Achieved high score in Branch Operational Health Index and diligently struck more than 85% in to achieve Gold Certification.
  • 5) Control leakage of income, monitor office accounts and rigorously tracking of red flags generated by the central analytical team.
Solid Professional StandardsRelationship BuildingRetail BankingCompliance Management

Qaur

Brand Operations Manager

Dec 2015Apr 2017 · 1 yr 4 mos · Noida Area, India

  •  Organized and led 2 days trade stall at NSCI in an exhibition organized by Indian Merchants Chambers, Mumbai.
  •  Appreciated by the Director and Creative Head for finding issues with requirements and procurement processes.
  •  Assign task to all team members and ensure that all of them have sufficient work in the production planning.
  •  Regular quality assurance checks for optimum output.
  •  Keep track of the new requirements/ change in requirements of the production.
  •  Escalate the issues of team to Director and Sales Manager.
  •  Organize the status meetings and send the Status Report (Daily, Weekly etc.).
  •  Review various inputs proposed by team.
  •  Ensure the timely delivery of different milestones.
  •  Prepares / updates the metrics dashboard at the end of a month.
  •  Incorporated a new structure for appreciation of individuals, also approved by the management i.e. Shabash Card which is also followed by Gujarat Gas Limited
  •  Ensure content and structure of all organization documents/original designs are documented and maintained.
  • 1) Managing production, logistics, operations and delivery mechanism for the smooth operation in the production unit.
  • 2) Creating supply chain solutions and operational methods for continuous production of the production unit.
  • 3) Creating operation charts and product checklist for the sales team operating across the country.
  • 4) Inventory management of the resources in the production unit.
  • 5) Handling the accounts and dealing with the chartered accountant of the firm.
  • 6) Assisting the top management in promoting the product through various online channels, keeping in mind the sensibilities of the luxury market and the aesthetics of the brand.
  • 7) Helping the sales team achieve the sales target by managing offline and online brand promotion activities.
  • 8) Strategizing for the launch of 3 new brands with the top management to tap new segment of the market- cost per unit, selling price, production forecast.
Solid Professional StandardsLogistics ManagementOrganizational DevelopmentRelationship BuildingProduct Quality

Midcom group

Business Development Executive

Apr 2015Nov 2015 · 7 mos · DAFZA, Dubai- UAE

  • I served as a Business Development Executive at Midcom Group, Dubai. As a part of international mobile phones distribution and trading company, my responsibilities included-
  • 1) Exploring new Business to Business channels for easy procurement and sale of mobile phones and other electronic items with revenue generation by developing new international and local accounts like power retailers, e-commerce sites, kiosks.
  • 2) Catering to the needs of online giants like Souq.com, Wadi.com, Crazydeals.com; power retailers like Jacky’s and kiosks like ProX.
  • 3) Playing an integral role in the procuring process with different brand managers for profitable business across company’s branches by monitoring the demand for a respective market.
  • 4) Within 6 months of time period was managing widespread branches with the support of respective local sales team. As Single Point of Contact, handled additional responsibilities:
  • (a) Weekly requirement for Saudi Arabia (mostly Apple) and African countries like Kenya, Uganda, Tanzania, Rwanda, Ghana, Nigeria, Senegal (mostly Samsung, Nokia, Huawei, HTC).
  • (b) Ensure color, specifications and units as documented and maintained.
  • (c) Document, implement, monitor and enforce all processes for fast shipment. Organize the status of shipment arrivals and send the Status Report (Daily, Weekly etc.).
  • (d) Keep track of the new requirements such as accessories demand and of mobile models in the local as well as international market.
Solid Professional StandardsRelationship Building

Stock holding corporation of india limited

Summer Intern

May 2014Jun 2014 · 1 mo · Lucknow Area, India

  • Analysis of current offerings by National Pension System (NPS) and why citizens of India are reluctant to invest. More than 28 lakh investors in the NPS are central and state government employees who joined service after 1 January 2004 and are, therefore, compulsorily part of the scheme. Their retirement savings account for 93% of the total AUM of the NPS.
  • Only 2.3 lakh investors have willingly joined the NPS since the scheme was opened to the general public from 1 May 2009. At the time of commencement, the government was targeting some 200 million investors in the private sector.
  • Even after 5 years, NPS has not made much headway in attracting investors. Government employees’ pension account constitute of 93% of the NPS corpus. This is shocking because the NPS is a well-designed product. With an annual fund management charge of 0.25% (which will now reduce to 0.1%), the scheme is acknowledged as one of the cheapest financial investment options across the world.
Solid Professional StandardsRelationship Building

Education

Jaipuria Institute of Management

PGDM — Marketing and Finance

Jan 2013Jan 2015

Swami Vivekanand Subharti University (SVSU), Meerut

Bachelor of Computer Application

Jan 2010Jan 2013

Modern Academy Inter College, Lucknow

Intermediate

Jan 2008Jan 2010

Modern Academy Inter College, Lucknow

High School

Jan 2002Jan 2008

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